DC Capital Reviews 

116
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, polite, and supportive during stressful and difficult situations. People note that team members communicate clearly, answer every question thoroughly, and always handle personal property with great care and respect. Consumers also highlight the highly efficient drying and deep cleaning services, noting that workers arrive promptly and leave the workspace exceptionally tidy. Reviewers deeply appreciate the thorough organization, reassuring attitude, and prompt practical support provided when dealing with unexpected property damage. Clients feel they are in safe hands from the very first interaction until the completion of the work.

What people talk about most

Staff

Consumers find staff to be positive, highly organized, and exceptionally professional during difficult... See more

Service

Customers report extremely positive and professional experiences with the service provided during difficult... See more

Customer service

People report positive experiences with customer service, highlighting frequent communication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a major leak from a burst mains pipe under our house. DCC have done a great job drying everything with fans and dehumidifiers. They have visited every week and kept us informed of progress. Hap... See more

Rated 5 out of 5 stars

During one of the most stressful moments I’ve had to deal with, their professionalism stood out from the very first interaction. They were patient, understanding, and incredibly organised, which took... See more

Company replied

Rated 5 out of 5 stars

They-yazen RK Adam and his team, Ahmed and Josef arrived this morning to cope with the after effects of a long term leak from a cold water pipe in the cloakroom. They did a first rate job cleaning u... See more

Company replied

Rated 5 out of 5 stars

We cannot praise Disaster Care highly enough. From start to finish, they were highly organised and professional. They kept us informed on what was happening every step of the way, worked tirelessly... See more


Company details

  1. Water damage restoration service
  2. Fire damage restoration service

Written by the company

Welcome to Disaster Care Capital, your trusted partner for all your property restoration needs. We specialise in professional restoration services for properties damaged by water, fire, storms, mould growth, black water, and sewage. With our expertise, we restore your property and its contents back to a pre-loss condition ensuring a swift recovery process. Founded in 2017, Disaster Care Capital was established with the goal of providing professional restoration services to both the insurance and private sectors. We have quickly earned a reputation for excellence in the industry, delivering reliable and high-quality restoration solutions. Our dedicated team of IICRC certified technicians brings over 20 years of experience to every project. With their extensive knowledge and skills, they have successfully handled numerous restoration projects both in the UK and Dubai ensuring efficient and effective outcomes. Our experienced and IICRC-certified team of technicians is equipped with the latest tools and equipment to handle restoration projects of any scale. No matter how big or small the damage, we have the knowledge and resources to address it effectively. Trust Disaster Care Capital to be your reliable partner in restoring your property to its pre-damage condition.


Contact info

4.8

Excellent

TrustScore 5 out of 5

116 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(116)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly rate They-yazen R K Azzam and…

I highly rate They-yazen R K Azzam and the team at DCC. They are professional, polite and very thorough. They was even in touch after they'd been to make sure that we were satisfied with the service. I wouldn't hesitate to contact them again, if we required their services.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Escape of water

After a recent escape of water, DisasterCare assessed the damage and today have completed the drying out process in my cottage. Their communication was excellent, and they were extremely professional. The team that removed plaster cleaned up so thoroughly that there was no visible dust anywhere. They made what could have been a very stressful experience much easier.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

I had a fire in my kitchen a few weeks…

I had a fire in my kitchen a few weeks ago. Disaster Care came the following day. Assessed the damage. They were here last week to clean the walls, ceilings and all my furniture. Amazing professional and kept me updated. Just waiting for contents update.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Professional and efficient service

Following a flood in September Disaster Care were sent out to assist. Everybody was so lovely and were quick to help, electrical check up done and machines installed ASAP. From beginning to end, staff onsite and in the office were friendly and efficient. Finally all dry. Thank you.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Job well done

I had few visits but from different people, all seemed friendly and informative. helped me progress the claims quicker. Cheers Disaster care

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and hard grafters

Ra’ed was very professional in his approach to what needed to be done and communicated excellently. I would highly recommend if you was to have any issues due to the unforeseen. Our deadline was met and to be up and running within the timescale, all hard-work from Ra’ed and team got us there. Thank you

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service

I cannot recommend Joseph highly enough. Not only is he knowledgeable, efficient and tidy, he is very caring and respectful. He came to check on the dampness of our property following a flood and he made the whole process easy and was able to sort everything out without any stress. He is very friendly and reliable, offering great customer service.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

DC Capital were great

DC Capital were great. They came out the same day we called and assessed all the water damage and installed humidifiers. Very quick and efficient service from Ra’Ed Abdeen.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Cellar flood

Disaster Care were appointed by Insurers to dry out our cellar following an underground drain failure. They communicated clearly and attended promptly until the issue was dealt with.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Leak under floor tiles…

From the first time DCM Company attended my property, the service was helpful and respectful of my bungalow. They explained the procedure for the work to be carried out and made appointments for checking on the work and always on time and courteous.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, friendly team. Explained everything clearly before work began cleaning our carpet and they undertook the job with skill and diligence. I would definitely recommend this company.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional team and work

Extensive leak identified and was fortunate enough to have disaster care come and do an amazing job to dry my property. Rahed and team were exceptional and explained the process well. They went above and beyond!

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Following a serious leak under our…

Following a serious leak under our property disaster care (appointed by our insurers) came in and quickly identified and resolved the problem. We had extensive flooding but with their equipment the matter was resolve very quickly.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Professional Care

Raed Abdeen and his team at Disastercare Capital were efficient, quick and went out of their way to make a traumatic fire related accident as bearable as possible. Raed, thank you so much for helping my family and I, get through it. Thank you for your great advice and guidance, as well.
Dina Masri and Family

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Super professional and efficient business to resolve floods in your property

We suffered from a flood in the basement of our property. The team at Disaster Care have been notably impressive from start to finish during the whole drying process.
Raed has been incredibly professional, polite and transparent with projected timings / advice etc.
Should you ever need such a business to sort out your post-flooding mess, I would highly recommend them.

28 December 2023
Unprompted review

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