Discountstorebargains Reviews 190

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Never received my daughters AirPods that I originally ordered for her as a Christmas gift on 12/01/2023. Didn’t receive much communication if any from the sender. When requesting a refund, I could nev... See more

Rated 1 out of 5 stars

I saw what looked like a legitimate advert online through Facebook. I ordered goods to the value of £125. which did not arrive. and I'm still wondering what happened 6 months later. No wonder they can... See more

Rated 3 out of 5 stars

I ordered my kids a ps5 refurbished PlayStation and waiting on results currently. I didn’t receive a confirmation number through email or no response back despite the messages I’ve sent. I am hoping t... See more

Rated 1 out of 5 stars

Part of the growing iPod pro buyers who have not received the paid for product. Got message had shipped 11 December after purchasing 2 December. Sent emails but no replies . Hoping they just over so... See more

Company details

  1. Discount shop

Written by the company

We have a goal to be the best at what we do. And what we do is offer people great deals on high quality products and accessories. The difference we hope to achieve is that we seek to offer a better experience for each shopper. This goes beyond just the price or the products offered. This is achieved by having a simple, easy, and quick process that everyone feels comfortable with.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

190 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

got my AirPods

got my AirPods! did have some complications I won’t disclose but it did take about a month for them to arrive. one came broken but it was fixable. everything paired well. got a refund plus the product. thank you. they are very patient.

22 December 2023
Unprompted review
Rated 1 out of 5 stars

I placed my order November 30th for a…

I placed my order November 30th for a pair of air pods as a Christmas gift thinking that should be ample enough time to process and ship to me. Unfortunately, that's not the case I've had to email the company 4 times with only one response earlier in December notifying me my shipping label was created. Here we are 3 days before Christmas and there's no response from the company and only the lable has been created. My last email was last week asking for a refund but of course no response. The phone is no help at all no way to speak with a representative and good luck getting an email response with any concerns you may have. Hopefully, this gets the attention of the company and a representative can contact me because right now I'm feeling like I've been scammed.

30 November 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. No one communicates with you. There’s no way of contacting anybody. I was leery of purchasing off the website because it was not something I was familiar with, but when I read the reviews they were all good. I have yet to receive my products, they have taken my money and no one will get back to me. Would not recommend purchasing anything from this website unless you just wanna throw your money away.

7 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered on the 17th and it is now the…

I ordered on the 17th and it is now the 22nd. I have only received one text message in regards to this order. No email confirmation. The number is worthless so don’t bother calling it.

I’ve tried texting and emailing both for a status on my order. No reply.

When I log in to check the status it doesn’t show my email in the information provided and it has been stuck in processing mode for over four days now.

I’m about to dispute the charge with my bank!

22 December 2023
Unprompted review
Rated 3 out of 5 stars

I ordered a pair of airpods on December…

I ordered a pair of airpods on December 8th, got notification they were shipped on the 11th. It's now the 21st, the shipping still shows only the lable has been printed. I've reached out via their website and email, with no response. I seen several good reviews on here but I'm beginning to think I may have gotten ripped off. I'm hoping to hear back soon as they are a gift for Christmas.

21 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered Airpods pro’s one

I ordered Airpods pro’s one, I ordeeed them and never received any thing saying they were coming and i’ve tried contacting them all month not one response. If you guys don’t want a police report filed, email me back to ship me my item or refund me usps has been saying it’s been waiting for the item for about 20 days.

7 December 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam

I ordered Apple AirPods 2nd Generation with Wireless Charging Case on December 9, 2023. I got an email saying they were shipped on December 11, 2023. The USPS has a tracking number which indicates they never received the product to ship. I have emailed the company and got no response. I have called and selected every option they give, but the only message a caller gets is to use the "contact us" at the bottom of the page on the website. This company does not respond to emails or to phone calls. I believe it is a scam and I would advise everyone to stay away from this website.

21 December 2023
Unprompted review
Rated 1 out of 5 stars

Where is my order?

I placed my order on December 5th, but I still do not have my order as of December 23rd. On December 11th, they sent an update that it was shipped, but there is no tracking. So I can’t see if it has really been shipped. I tried calling, and you are just directed to email. I sent two emails, but have not gotten a response. I would just like a refund at this point/ I don’t know if it is a legitimate company. Added- the company flagged this review. I have no idea why because they took my money on 12/5 and I still don’t have the product.($73.37 for AirPods) They were a Christmas gift for my son so I ended buying them at Target which did deliver them in two days. I don’t expect to get the product or refund at this point.

20 December 2023
Unprompted review
Rated 1 out of 5 stars

THIS WEBSITE IS A SCAM!!!

THIS WEBSITE IS A SCAM!!!! DONT ORDER FROM IT. I BOUGHT AIRPODS 2 WEEKS AGO AND THEY STILL HAVE NOT COME. IT SAID IT WOULD BE HERE BEFORE CHRISTMAS AND THEYRE STILL NOT HERE. I SENT AN EMAIL AND THEY HAVE NOT RESPONDED SO DONT WASTE YOUR MONEY.

21 December 2023
Unprompted review
Rated 1 out of 5 stars

Ordered airpod pros December 2

Ordered airpod pros December 2, 2023. Got a notification that they shipped December 7, 2023. There has been no update with the shipping. It still says a shipping label has been created. This is absolutely rediculous. These are a Christmas present for my daughter. I sent an email and have gotten no response.

2 December 2023
Unprompted review
Rated 1 out of 5 stars

Having a hard time getting a response

Having a hard time getting a response. My tracking 9400111206217553403354 is in “preshipping” for days. Meaning a BS label has been created and they still have not executed the delivery pickup via USPS. No response to any contact. No ability to chat, no answer on the phone. Ridiculous! Already sent a cancellation. Xmas gift and should be been here last week. Ordered elsewhere. Horrible company as far as my experience thus far. 🤦🏻‍♂️🤬

20 December 2023
Unprompted review
Rated 2 out of 5 stars

Will I get my order?

I'm still waiting on my AirPod Pros. I placed my order over 2 weeks ago thinking they'd be here in time for Christmas but it doesn't look like that will happen. The tracking number shows they've been in "pre-shipment" for 12 days! I was cautiously optimistic about this site and at this point, I'd rather cancel my order and just spend the money in-store so I have them for Christmas!

21 December 2023
Unprompted review
Rated 1 out of 5 stars

Order not received after almost a month

I placed an order on November 27 for AirPods, and still have not received them. Have sent a couple of emails asking for a tracking number, but received no response. Their website says they provides a tracking number but no live tracking number was ever provided. I have no idea if this Purchase will ever arrive. If it does, I will come back to this review and note that. Perhaps a thing that frustrates me the most is the lack of communication. It is December 22 and I’m a little panicked that my gift will not arrive in time and I’m not getting any kind of communication from the company

27 November 2023
Unprompted review
Rated 1 out of 5 stars

Airpod Pro Second Gen Order-2023

*Item never delivered*
Ordered 2nd Gen Airpod Pros on the 2nd of December. By the 7th of December I had tracking information from USPS saying that a label had been printed, but the item was never delivered. I held off, thinking that the status would change, but after a few days reached out to them on their website. I got no response.

I tried twice more to reach out to them via their website and email, and was not responded to either time.

I tried calling, but every connection/routing option on the phone service main menu opening is a prerecorded message telling you to reach out to them via the website. Now it is the 20th of December, I have no tracking information other than a label being created.

*Edit: 12/21/23
A representative of the company contacted me via text message on the 21st of December following my review. To make things right, they are pending a refund for the item in addition to keeping the original order open. The refund was received the same day on the card that I used for ordering. I still did not get my question about the shipping answered, but will update when it is.

Edit: 1/4/24

Product was never delivered. Got a refund after doing a mad runaround (see above). Seems sketchy. Couldn’t get back in touch with the agent that reached out to me before. I would not recommend this company.

17 December 2023
Unprompted review
Rated 1 out of 5 stars

Runnnnn far away from this website i…

Runnnnn far away from this website i placed an order on Nov 27 literally didn’t get a shipment update until Dec 11 in which the update was only of them creating a shipment label it is now Dec 19 i have contacted them 3 times with no response !!!! They do not respond and i feel like i was scammed out of my order luckily i protected myself by using Klarna instead of straight cash but I’ll never order from this site again and don’t recommend you do so either check the other recent reviews a lot of other people are having the same problems

19 December 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order December 11th and…

Placed an order December 11th and haven’t received any information on our order. Sent numerous emails and have attempted to make multiple calls but it’s just a recording. There is no response.
Shipping was supposed to be 2-5 days.
Then i get the his sent via text.

My name is Paul and I’m reaching out to you about the recent problem with your order from Discount Store Bargains. If you can kindly remove your negative review(s) I’ll be able to issue you a full refund to your card now. You will also still receive the item free of charge as a courtesy. We have some delays due to the holiday rush and I’m very sorry for any inconvenience to you. Be assured you will receive your full refund and before you ask to see it first before removing the review, please remember for Trustpilot or any site you can simply go back and put another review after so it would be foolish on our part to not keep our word. I can assure you we will resolve this for you now and you’ll get the order 100% free of charge. Once the review is removed please let me know and the refund will be issued. Your order may be delayed but it will arrive to you, I assure you of this and it will be free of charge to make up for the inconvenience.

Next text

I need the review removed and I’ll have a full refund issued to you now. I can also have it sent via Venmo or Cashapp and an additional $25 added to make up for the inconvenience
More texts

The shipment was sent, it cannot be stopped. It goes by truck then USPS will take final delivery

This is just a question of whether you want the item free of charge or not, and I hope you can allow me to do that for you

I’ll just need the review removed. If you have Venmo or Cashapp I can have the full refund plus $25 added to compensate you for the inconvenience. For a credit to your card I can only have the full original total issued
Not sure what kind of business would carry on in this manor.

10 December 2023
Unprompted review
Rated 3 out of 5 stars

Satisfied

I ordered airpods did not get them because of delays, so they refunded my money,

17 December 2023
Unprompted review

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