Discounttoday Reviews 296

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the pricing, often finding products at significantly lower costs compared to other retailers. They also frequently commend the quality of the products received, noting that items are often as described and in good condition. The ordering process is often reported as simple and straightforward, with many appreciating prompt shipping and timely delivery. However, some people were dissatisfied with various aspects of their experience. Issues with orders not being fulfilled or being shorted on items were mentioned. There were also instances of products arriving without essential components or being incomplete, suggesting potential quality control problems. Concerns about delivery services included delays, lack of clear communication regarding shipping issues, and even instances where tracking information was inaccurate or non-existent. A few customers also reported payment issues and concerns about product authenticity.

What people talk about most

Product

Users describe ambiguous interactions with product. While many customers received their products quickly, in... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast shipping, timely... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the ease of... See more

Price

Consumers find price to be positive, often noting discounted prices and good deals. Many reviewers... See more

Quality

Clients share positive opinions on quality. Many customers received products in good condition, noting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received notice that the seller is unable to fulfill my request, due to circumstances beyond their control. My response? Thank you very much for your diligent efforts in trying to make thi... See more

Company replied

Rated 5 out of 5 stars

Checked with them before placing order that item was available and new?, not a return or repack. They confirmed all good. Placed order and 6 days later got an email saying order refunded due to exte... See more

Company replied

Rated 5 out of 5 stars

Order 585931 Order an Ego Trimmer. It came without the Battery and Charger. Battery and charger arrived yesterday September 13. Their customer service dept. is awesome! They solve my problem... See more

Company replied

Rated 5 out of 5 stars

I admit I was very skeptical of this company especially after I placed my order before reading some of the negative reviews. I really thought I had been ripped off when I tried to call the listed comp... See more

Company replied


Company details

  1. Shopping Centre
  2. Childrens Home
  3. Clothing Shop
  4. Tool shop

Written by the company

Many special promotions, We cut out the middleman and pass the savings to you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great price for the product

Good price for the product. The paper towel is strong and tough which is what I need for my shop. The paper towels are folded nicely and pulled out orderly without chaos.

5 May 2025
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Reply from Discounttoday

Thank you for your detailed and thoughtful review! We're glad to hear the product met your expectations, especially in terms of strength and convenience for your shop. We truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Great price

Great price. Shipping was delayed but the price was worth waiting for.

5 May 2025
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Reply from Discounttoday

We sincerely apologize for the delay in shipping. We understand how important timely delivery is and appreciate your patience. Thank you for your understanding, and we're glad the price made it worthwhile. We will work on improving our delivery process to ensure a smoother experience in the future!

Rated 2 out of 5 stars

The kit I was sent was missing…

The kit I was sent was missing hardware. The customer service center sent me a link to purchase the missing replacement pieces from Amazon and refunded me the difference...but then my order was canceled by amazon due to the item being out of stock.
The kit appeared to be a return from someone else, they need better quality control before sending out their products.

5 May 2025
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Reply from Discounttoday

We sincerely apologize for the inconvenience you've experienced. Please rest assured that the product we shipped to you was brand new and not a returned item. We deeply regret the missing hardware and the complications you faced with the replacement pieces. We are continuously working to improve our quality control processes and customer service to prevent such issues from happening in the future. Thank you for your patience, and we truly appreciate your understanding.

Rated 5 out of 5 stars

All went just the way they said

All went just the way they said, price and time to ship.

5 May 2025
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Reply from Discounttoday

Thank you so much for your positive feedback! We're glad to hear that everything went smoothly with your order. We look forward to serving you again in the future!

Rated 5 out of 5 stars
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Reply from Discounttoday

Thank you for your feedback! We're glad to hear that your oil arrived on time. If you need anything else, feel free to reach out

Rated 5 out of 5 stars

very efficient - will order again

Found a variety of items I need at a great price, shipped quickly

1 April 2025
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Reply from Discounttoday

Thank you for your review! We're so happy to hear that you found what you needed at a great price and had a quick shipping experience. We look forward to serving you again soon!

Rated 5 out of 5 stars

Delivery time

1 April 2025
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Reply from Discounttoday

Thank you so much for your 5-star review! We're glad to hear you were satisfied with the delivery time. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I got my oil Thank You

I got my oil Thank You

1 April 2025
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Reply from Discounttoday

You're very welcome! We're glad it arrived safely. If you need anything else, feel free to reach out. Have a great day! 😊🛢️💛

Rated 5 out of 5 stars

Lowest price on the internet for specific products.

Low competitive prices, reliable service, and fast shipping. What’s not to like!

1 April 2025
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Reply from Discounttoday

Thank you so much for the kind words! We're thrilled to hear you had a great experience — that's exactly what we aim for. Looking forward to serving you again soon! 😊🚚💙

Rated 5 out of 5 stars

Romex 12/2 wire

The shipping was fast and price was unbeatable for our area with no additional shipping cost.

1 April 2025
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Reply from Discounttoday

That’s great to hear! Thank you for your feedback. We’re glad you found our pricing competitive and that your order arrived quickly. We appreciate your support and look forward to serving you again! 😊

Rated 1 out of 5 stars

Dishonest

Ordered a grill for $105.95 a week ago. Got a message today saying they were cancelling the order due to "extended shipping time." Checked their website and the grill is now listed at $155.00. No wonder they didn't want to ship it. Pretty dishonest tactic to save themselves $50.

28 March 2025
Unprompted review
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Reply from Discounttoday

We sincerely apologize for the inconvenience caused by the cancellation of your order. Our intention was never to disappoint you. The decision to cancel was due to an unexpected shipping delay from our supplier, which was beyond our control.

Regarding the price change, our prices fluctuate based on supplier costs and market conditions. We understand how this may seem frustrating, but we assure you there was no dishonest intent.

If you’re still interested in the grill, we’d be happy to offer a discount as a goodwill gesture. Please let us know how you’d like to proceed.

We truly appreciate your feedback and the opportunity to make things right.

Rated 3 out of 5 stars

Email and Shipping

I really wished the company would send out an email to let customers know when to expect their products.

13 March 2025
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Reply from Discounttoday

Thank you for your feedback. We apologize for any inconvenience caused. Our team does send order confirmation and shipping updates via email, but we understand the importance of clear communication. We appreciate your suggestion and will work on improving our notification process. If you ever need an update on your order, please don't hesitate to reach out.

Rated 5 out of 5 stars
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Reply from Discounttoday

Thank you for your feedback! We're glad to hear your order was delivered quickly. We appreciate your support and look forward to serving you again! 😊

Rated 5 out of 5 stars

Fast shipping and the best price for…

Fast shipping and the best price for the Echo blower I bought. Thank you !

13 March 2025
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Reply from Discounttoday

Thank you for your feedback! We're happy to hear that you got the best price and fast shipping on your Echo blower. Enjoy your purchase, and we appreciate your support! 😊

Rated 5 out of 5 stars

Place the simple order turned out to be…

Place the simple order turned out to be a total disaster. Try to contact them by email and telephone. No reply figures. Shame can't be trusted. I will not be buying again from them. They answered my email and fixed the problem I will be doing business with them in the future. Thank you

8 March 2025
Unprompted review
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Reply from Discounttoday

We're sorry for any inconvenience you experienced. Your order encountered an issue where only part of it could be shipped. We have already processed a refund for the item that was not delivered, and all details were sent to you via email. Please check your inbox, and feel free to reach out if you need any further assistance.

Rated 5 out of 5 stars

Seargant

Referred by Septic rep. & continue using.

1 August 2024
Unprompted review
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Reply from Discounttoday

Thank you for your feedback! We're glad to hear that you were referred by a septic rep and have had a positive experience continuing to use our product. We appreciate your trust and look forward to serving you again! 😊

Rated 1 out of 5 stars

No Response

I tried to call them and I do not get a return call. I would like to place an order but am skeptical!!!!

14 March 2025
Unprompted review
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Reply from Discounttoday

We're sorry to hear about the difficulty in reaching us! We strive to respond to all customer inquiries promptly. Please feel free to reach out to our customer service team via email or live chat — we'd be happy to assist you with placing your order and answering any questions you may have. Thank you for considering us!

Rated 5 out of 5 stars

Very satisfied customer

A good product based on taste, cost and speedy delivery. Will purchase from this company again.

13 March 2025
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Reply from Discounttoday

Thank you for your kind words! We're glad to hear you enjoyed the product and were satisfied with the price and delivery speed. We look forward to serving you again soon! 😊

Rated 4 out of 5 stars

Bosch router

I bought a Bosch router and it was delivered in about 2 weeks. The funny thing is that it was shipped directly from Lowe's warehouse so I'm hoping its not refurbished because the price was about $100 less than what Lowe's sells it for.

13 March 2025
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Reply from Discounttoday

Thank you for your feedback! We're glad to hear your Bosch router arrived safely. Rest assured, we only work with trusted partners to provide high-quality products. If you have any concerns or questions about the product’s condition, feel free to reach out to us, and we’ll be happy to assist you!

Rated 5 out of 5 stars
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Reply from Discounttoday

Thank you for sharing your experience! We're thrilled to hear that your item arrived earlier than expected. If you need anything else or have more feedback, feel free to let us know. We look forward to serving you again!

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