This company provides better prices than renting cars straight from the car rentals. I used their sevices in Dubrovnik (Croatia) and Palermo (Italy) airports - everything was fine (maybe because there... See more
Company replied
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Review summary
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Such an easy transaction, nothing hidden; the car you are picked up in at the airport is the car you are hiring, so you only have to load your bags once, and having unlimited mileage meant we could go... See more
Company replied
Via DiscoverCars out booking was via Sterling Cars, who were excellent in all regards. No Insurance up drilling ‘BS’ just honest helpfully people. We’d defo use again without question.
Company replied
The customer service was superb. " "The car we were offered had a faulty tire, they quickly changed cars for us without delay or problems, very good. " "Nothing. all good I especially like that... See more
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Company details
Written by the company
DiscoverCars.com is a leading global car rental booking platform, connecting tens of millions of travelers annually with the best car rental deals from over 1,000 partners, both large global brands and small local providers, in 50,000+ locations across 164 countries, offering a full range of rental vehicles from mini cars to SUVs and passenger vans. Named the World’s Best Car Rental Booking Website by the World Travel Tech Awards four years in a row, DiscoverCars.com makes renting a car easy, transparent, and affordable. Backed by a diverse team of 220+ professionals, the company’s mission is to empower users to discover the joy of traveling by car. DiscoverCars.com is available in 31 languages and offers 24/7 customer service to support customers throughout the rental process in many of those languages, which has won multiple awards, including the Business Intelligence Group's Excellence in Customer Service Award. The company has been recognized in the Financial Times’ FT 1000 list of Europe’s fastest-growing companies in multiple years. The company maintains a 4.6/5 rating on Trustpilot, based on over 200,000 verified reviews. The company has an app available for both iOS and Android, which has also been named the World's Best Car Rental App in the World Travel Tech Awards. Through it, customers can both book a rental vehicle and keep track of all the important information they need.
Why Book with Discover Cars?
Written by the company
- 👍 Save 15%
- Discover Cars’ customers pay, on average, 15% less than those who book directly with a car rental company.
- 📆 Free Cancelation
- If you cancel your rental at least 48 hours before your pick-up time, you will receive a full refund.
- 💸 No Hidden Fees
- The price we quote is the price you pay. No shocks or surprises. All taxes and mandatory fees are included in our quoted prices.
Contact info
https://www.discovercars.com/help, Latvia
- discovercars.com
4.6
Excellent
288k reviews
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Reply from DiscoverCars.com
Hello Patrick,
We’re delighted to hear that booking was easy and that you received great service. Thank you for sharing your experience!
Eva Smith
Community Manager
good quick clear service
26 September 2026
Charged twice after simply modifying my…
Charged twice after simply modifying my reservation
I had a very disappointing experience with DiscoverCars.
My original car rental reservation was €331. I later went back to the DiscoverCars website simply to change my return date by one day earlier.
During the modification, the website showed my original price of €331 crossed out, with a new price of €297. Naturally, I understood this to mean that €297 was the revised total price for my rental after returning the car one day earlier.
Instead, DiscoverCars charged me an additional €297 while keeping the original €331 charge, meaning I have now been charged a total of €628 for one car rental.
I did not book a second car and I did not knowingly authorize a rental costing €628.
DiscoverCars is now telling me that the additional €297 was due to the supplier’s price changing. However, this does not explain why their website presented €297 as the new price after showing €331 crossed out, nor why I was charged both amounts.
I have asked DiscoverCars to provide evidence showing where, before confirming the modification, I was clearly informed that the €297 was an additional charge on top of the €331 already paid, rather than the revised total. So far, this has not been resolved.
I find the way this modification and charge were presented extremely misleading.
I am requesting a refund of the additional €297 and will update this review if DiscoverCars resolves the matter appropriately.
19 September 2026
Unprompted review
Reply from DiscoverCars.com
Dear Wesley,
I’m very sorry to hear about the frustration and disappointment caused by the price increase you experienced.
DiscoverCars.com is a price comparison platform, and our prices are updated in real time by the suppliers. As a result, we don’t have direct control over these changes. Prices can vary depending on demand, availability, and booking timing, which can occasionally lead to unexpected increases—even for shorter rental periods.
When a modification is requested through the self-service section of our website, the original total, new total, and the difference are always clearly displayed. We regret if the difference was perceived as the new total.
Thank you for sharing your experience with us.
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Ariela,
Thank you for your lovely feedback! We’re glad you found great prices, plenty of options, and clear terms. We appreciate you choosing DiscoverCars.com!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Dear Michel, glad there were no surprises and service was quick.
Eva Smith
Community Manager
easy to book.
26 September 2026
The app was easy to use
26 September 2026
Quick and easy booking and a great price
26 September 2026
Reply from DiscoverCars.com
Dear Richard,
We're delighted to hear that booking was quick and easy and that you found a great price. Thanks for choosing DiscoverCars.com!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Ulrich,
We're delighted everything went smoothly and was easy. Thank you for sharing your experience!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Ondrej,
We’re delighted to hear everything was perfect. Thank you for sharing your experience!
Eva Smith
Community Manager
Fast and Efficient
26 September 2026
Reply from DiscoverCars.com
Hello,
Thank you, PS! We’re glad you found it easy to compare your options and appreciated the wide choice and quick response from our team. We hope to help with your next trip!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Mariella,
Glad you enjoyed our service and easygoing website!
Eva Smith
Community Manager
Booking was made
26 September 2026
Vehicle Booking Cancellation
It would be the way my challenge was eventually resolved which changed my trip from miserable to memorable. As well as the courteous and helpful manner of the staff.
17 September 2026
Reply from DiscoverCars.com
Hello,
Thank you for sharing this with us. We’re so pleased our team’s courteous, helpful support helped resolve your challenge and turn your trip from miserable to memorable. We appreciate you taking the time to recognize their efforts.
Eva Smith
Community Manager
I received the car I booked
I received the car I booked, the car was in good condition, the service in the centre of Tiflis was very friendly and uncomplicated.
26 September 2026
Reply from DiscoverCars.com
Hello,
We're delighted to hear you received the car you booked in good condition and had such friendly, straightforward service at the center in Tbilisi. Thank you for sharing your experience!
Eva Smith
Community Manager
Great service and fair prices
Great service and fair prices! Everything was well arranged with the rental company (in our case, Best Deal). Highly recommended!
26 September 2026
Reply from DiscoverCars.com
Hello Janine,
It’s wonderful to hear that you found our service helpful and the prices fair. We’re glad everything was well arranged with Best Deal, and truly appreciate your recommendation!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Sean,
We’re glad you found our prices appealing and the booking process easy. Thanks for choosing DiscoverCars!
Eva Smith
Community Manager
Car did not have clean enough windows
Car did not have clean enough windows, they were dangerous in the low sunshine late September.
Tip, check this before you drive away.
26 September 2026
Reply from DiscoverCars.com
Dear Jan Erik,
We’re sorry the windows weren’t clean enough and that the low September sun made driving feel dangerous. Clear visibility is essential, and we appreciate you sharing your helpful reminder to check the windows before setting off.
The rental vehicle is provided by our rental partner, but we will pass your feedback on to them.
Thank you for bringing this to our attention.
Eva Smith
Community Manager
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