Brilliant service and the product is amazing! It works long distance which is just what we needed! Delivered quickly and the team responded straight away to my query about a free gift. Excellent.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything was great. Packaging could be abit more secure as some of the items had moved out of their place and were all jumbled up, but nothing was damaged. I paid for next working day deliver... See more
Company replied
I’ve got the box amazing pleasure, almost everything was fine apart from the vibrator which doesn’t vibrate after used once. Hand cuffs are pretty cool and the butt plug is amazing 😉. The delivery w... See more
Company replied
Package was in good condition. Love the product. Delivery was fast than I expected, wasn’t long at all! Definitely will be ordering again
Company replied
Company details
- Health and beauty shop
- also in
- Beauty supply store
- Flavours, fragrances and aroma Supplier
- Massage Supply Shop
Information provided by various external sources
WELCOME TO DISCREET BOUTIQUE WELCOME TO OUR ADULT LINGERIE SUPERSTORE. HERE WE HAVE OVER 4,500 PRODUCTS IN STOCK READY FOR YOU TO TAKE HOME.
Contact info
20-22 WENLOCK ROAD, N1 7GU, London, United Kingdom
- customercare@discreetboutique.co.uk
- discreetboutique.co.uk
4.4
Excellent
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the product and privacy
10 May 2020
Unprompted review
Reply from Discreet Boutique
Hi Mason, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Perfect
Turned up on time and packaged well. Item spot on and exactly as described
6 May 2020
Unprompted review
Reply from Discreet Boutique
Hi Ian, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Great service items came very quick and…
Great service items came very quick and items do exactly what it says on the tin thanks
6 May 2020
Unprompted review
Reply from Discreet Boutique
Hi Vanessa, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Got what wanted
Speedy delivery in these unusual times.
Got what ordered and everything works great.
6 May 2020
Unprompted review
Reply from Discreet Boutique
Hi Jamie, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Very quick delivery and nice products
4 May 2020
Unprompted review
Reply from Discreet Boutique
Hi Julie, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
ok but not fab
Didn’t understand postage my error but they haven’t refunded difference as promised ☹️
1 May 2020
Unprompted review
Reply from Discreet Boutique
Hi Lainey,
Sorry to hear this hadn’t been refunded to you straight away. I have now refunded you the whole delivery charge as an apology for the delay.
Kind regards
Customer Care
The parcel didn't say what was inside…
The parcel didn't say what was inside the box well rapped and on time .
21 April 2020
Unprompted review
Reply from Discreet Boutique
Hi Colin, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Reply from Discreet Boutique
Hi Maggie, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Very quick efficient service
9 April 2020
Unprompted review
Reply from Discreet Boutique
Hi Gayle, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Great product quick delivery
6 April 2020
Unprompted review
Reply from Discreet Boutique
Hi Gemma, thank you for the positive feedback. We have sent you a discount code for your next order to your email as thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Great service
Great service, good quality and well packed and definitely discreet.
Thank you Discreet Boutique
3 April 2020
Unprompted review
Reply from Discreet Boutique
Hi Sally, thank you for the positive feedback. We have sent you a discount code for your next order to your email as thank you.
Many Thanks
Customer Care Team
@Discreetboutique
I’ve got the box amazing pleasure
I’ve got the box amazing pleasure, almost everything was fine apart from the vibrator which doesn’t vibrate after used once. Hand cuffs are pretty cool and the butt plug is amazing 😉.
The delivery was quick and very discreet 😉
2 April 2020
Unprompted review
Reply from Discreet Boutique
Hi Melissa, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Reply from Discreet Boutique
Hi Hannah, thank you for the positive feedback. We have sent you a discount code for your next order to your email as a thank you.
Many Thanks
Customer Care Team
@Discreetboutique
Can't really feel it and it was too…
Can't really feel it and it was too tight.
16 March 2020
Unprompted review
Reply from Discreet Boutique
Hi Kathleen, we appreciate your feedback.
Many Thanks
Customer Care Team
@Discreetboutique
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.