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Dishpatch Reviews 2,864

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding the meals delicious and well-designed by renowned chefs. The ordering process is generally smooth, and the delivery service is often highlighted for its punctuality and careful packaging. Many people also appreciate the clear and easy-to-follow instructions provided, which help them prepare restaurant-quality dishes at home. However, some customers have experienced issues with the delivery service, particularly concerning certain delivery partners, leading to late or mishandled deliveries. A few other people also felt that certain dishes had inconsistent portion sizes or that some ingredients, like potatoes or sauces, were occasionally undercooked or lacked flavor. There were also isolated comments about excessive plastic packaging and a desire for more varied menu options.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the phenomenal ingredients and... See more

Quality

People report positive experiences with quality, praising the phenomenal ingredients and high standard of... See more

Order

Customers consistently note positive experiences with order. Many reviewers find the ordering process easy,... See more

Delivery service

Customers generally report positive experiences with delivery service, often praising on-time arrivals and... See more

Instructions

Reviewers mention positive feedback about instructions. Customers consistently praise the clear, concise, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scallops were large and juicy. The hazelnut and co riander butter gave a nice kick. Th provencal bourride was extremely generous in quantity and delicious. Again the tomato and chilli croutons reall... See more

Company replied

Rated 5 out of 5 stars

Really excellent quality meals devised by well known chefs. Andi Oliver's goat curry is sublime. Also had Michel Roux Jnr beef wellington and last night Cafe Murano (Angela Barnett) Italian steak and... See more

Company replied

Rated 5 out of 5 stars

Sabrina Ghayour Valentine special delivered on time, well packed and it was as delicious as it sounded. It was something different, better than anything we could get locally and suited the occasion.... See more

Company replied

Rated 5 out of 5 stars

We really enjoyed “The Winner’s Table” with Danny Young’s menu. The lobster tail was wonderful with fantastic flavours in the sauce. The fillet steak was beautifully tender, with tremendous accom... See more

Company replied


Company details

  1. Meal Delivery
  2. Grocery delivery service

Written by the company

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic food

Fantastic food easy to prepare and great to eat

9 November 2025
Unprompted review
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Reply from Dishpatch

Thank you so much Aerona! So happy to hear you enjoyed your menu.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Excellent food and flavour

Excellent food and flavour, easy to prepare and cook.
Quanity ideal for 2 people. Can’t fault.

2 November 2025
Unprompted review
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Reply from Dishpatch

Thank you so much Mike! So pleased you enjoyed your experience with us.

All the best,
Team Dishpatch

Rated 4 out of 5 stars

We had the Castilian Lamb from José…

We had the Castilian Lamb from José Pizarro as something a little different to what we’d had from Dishpatch before. We’re not keen on fried food so probably should have baked the jamon croquettes but weren’t sure that was an option, plus the potatoes didn’t come up crispy like the recipe suggested but otherwise, everything was excellent. We didn’t have room for the cheesecake last night but it looks delicious and will have it today.

1 November 2025
Unprompted review
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Reply from Dishpatch

Hi Jan,

Thank you for your review and it's always good to try something different. With oven times it can sometimes vary with results due to each customers oven being slightly different, though can always adjust things to your liking.

We do hope that you enjoyed your cheesecake.

Best,
Team Dishpatch

Rated 5 out of 5 stars

Fabulous Friday night treat from Andi Oliver

Andi Oliver’s curried chocolate goat was a sublime treat on a Friday night. Well packaged, delivered on time, beautifully executed with really easy instructions. While my ‘greedy eyes’ thought “that’s not enough for two” it was perfectly portioned.
Everything was delicious from the splendid lemon and garlic dressing for the callaloo (in this case hispi cabbage and spinach), to the turmeric fries, and the smooth and spicy curried goat with their yummy additional toppings: to create it all from scratch would have been time consuming; to have it all arrive in well sized packets and containers was divine.
Totally worth every penny - it was a super treat. Very strong recommend from me.

31 October 2025
Unprompted review
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Reply from Dishpatch

Thank you for getting in touch and leaving us your review! (Wish we knew your name)

Menus can sometimes be deceptively filling, though the chocolate Curry goat is most definitely a firm favourite, so we're happy you enjoyed.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Loved the food and cocktails

Loved the food and cocktails. Plenty of food for 2 and easy to follow instructions. Nice treat

31 October 2025
Unprompted review
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Reply from Dishpatch

Thank you for your review! So pleased to hear you enjoyed.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Don’t think I’ll need to eat again for a while

Our rum & ginger pork meal from Andi Oliver was absolutely delicious. The meat was melt in your mouth and there was so much food!! Excellent value for money.

1 November 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for your generous review Mr Gray!
Andi's menus are really something spectacular so we're so pleased top hear you enjoyed.

All the best,
Michael

Rated 5 out of 5 stars

Great

We ordered the Rick stein autumn meal - very tasty and not something we often would cook ourselves.
Everything was delivered on time and well.
Instructions were clear and easy

Only criticism is that there’s a lot of plastic packaging, would be great if an alternative could be used where possible.

We rarely manage to dine out since having kids so this was a lovely treat!

1 November 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for your review and we're glad to hear you enjoyed your menu!

In terms of packaging, most of our packaging can indeed be recycled. Whilst alternatives may seem quite an easy option - we are always looking at improving our packaging, though as we do ship nationwide, our deliveries do need to stay as secure and as well packaged as possible. Issues such as leakages or damages can in turn lead to food waste, which in itself is an issue that we take very seriously, so it can be quite the balancing act.

Best Wishes,
Michael

Rated 5 out of 5 stars

Everything was superb

Everything was superb - made for a lovely relaxed evening with family - we shared the experience by working together and exploring the box and recipe and putting the meal together.
The finished article was amazing!
I ordered 1 vegetarian meal and 1 non vegetarian which was great for our group - the great thing was that almost everything, with the exception of the main dish was vegetarian, even on the non vegetarian meal, which really worked well!
The Biriani ‘pie’ was so amazing ~ the flavours were wonderful!
Everyone loved the meal and the whole experience!
I keep recommending Dishpatch to friends!

31 October 2025
Unprompted review
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Reply from Dishpatch

This is wonderful to hear! Having a group of friends together, enjoying food, and having a great time - there's nothing better.

Thank you so much for sharing your experience with us Patricia and we hope you dine with us again soon!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Second time of ordering the Bistecca…

Second time of ordering the Bistecca alla Fioretina from Cafe Murano via Dishpatch. Dishpatch are efficient and professional and the quality of this particular meal was excellent.

26 October 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for your review Mrs S!
So pleased to hear that you enjoyed it a second time round.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Top notch food at a very reasonable price

Instead of going out to a restaurant we ordered Dishpatch for our anniversary. Top notch food at a very reasonable price and I didn’t have to drive so could enjoy a celebratory drink. Easy instructions to follow. Dishpatch is our go to “date night“ treat.

26 October 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for choosing us for your anniversary Rosemary and congratulations! We hope you get to dine with us sometime soon.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Simply gorgeous

In our experience, Dishpatch and their well curated chefs combine to provide a restaurant quality home experience with well balanced and flavoursome menus that always deliver on value, taste and ease of preparation.

26 October 2025
Unprompted review
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Reply from Dishpatch

This is amazing to hear Simon, thank you so much for sharing your experience with us, it's a pleasure to have you dine with us. Thank you so much!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Second box we have tried and really…

Second box we have tried and really good value and food was lovely

25 October 2025
Unprompted review
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Reply from Dishpatch

Thank you so much Mark! Happy to hear you've been enjoying your experience with us thus far.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Corrigan’s Braised Short Rib

We are regular dishpatch members. We unboxed Corrigan’s Braised Short Rib but didn't think there would be enough for 2, however, we were very wrong! The amount was just right, the quality was incredible and the flavours were amazing. My husband thought the custard could have been thicker but I disagree. It was a memorable meal for our 29th Anniversary! One of our favourites!

24 October 2025
Unprompted review
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Reply from Dishpatch

HI Sozzo!

Thank you for your review and we appreciate your insight on this.
The menus when packaged can seem deceptively small, especially as they're not yet plated so we're glad you took the time to enjoy the menu before casting judgement! We're so happy that you chose us for your 29th Anniversary and congratulations from us all here at Dishpatch.

We hope to see you again sometime soon.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Ordered Atul’s Diwali celebration as a…

Ordered Atul’s Diwali celebration as a spur of the moment. Lovely food - too much for one night so we split it between Saturday and Sunday.

18 October 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for your review Frances! We're so pleased that you enjoyed your Diwali Celebration menu.

Best Wishes,
Team Dishpatch

Rated 4 out of 5 stars

Diwali feast by Atul K..amazing!

We had a Diwali feast by Atul Kochhar & it was lovely. Easy to follow instructions, all the dishes tasted amazing and there was plenty of it. We’ve been long term users on and off of Dishpatch and have ordered one for next week already. Would definitely recommend. I marked it down slightly because I think at full price the meal was quite expensive.

17 October 2025
Unprompted review
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Reply from Dishpatch

Thank you for your review Niki and we're glad to hear you enjoyed your menu! We do always try to price the menus as reasonably as possible, though if you've been long term Dispatch customers, it could always be helpful to sign up to our Supper Club Membership if you haven't already! As there are members exclusive discounts as well as our Supper Club Voucher codes that you can use on your orders!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Restaurant quality experience

Selected the Michael roux daube of pork cheeks box. Food was easy to heat and plate up and had great depth of flavour for all courses. Would recommend.

17 October 2025
Unprompted review
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Reply from Dishpatch

Thank you Crag! We're so happy to hear that you enjoyed your menu!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Well worth it

My husband and I love good food but rarely have the chance to eat at restaurants where food is created and prepared by top chefs. Using Dispatch and joining the Supper Club is a way for us to do this. It’s not cheap but you’re getting the best and it’s not as expensive as going to the restaurants itself. The chocolate goat curry by Andi Oliver was fantastic and we will definitely be ordering it again. The whole process from order to table was seamless.

11 October 2025
Unprompted review
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Reply from Dishpatch

This is amazing to hear Genevieve. Everything you mentioned is pretty much the experience we wish all of our customers to have - enjoy a menu at home, great impactful flavours and even better no Taxi home! The Chocolate Goat Curry is one of our most popular menus so we're glad to hear you enjoyed it and we hope to see you again sometime soon.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Amazing.....

Ordered Bisteca alla Fiorentina from Murano. I wanted luxury foods and flavours without the faff and waste. Amazing flavour in every ingredient, easy to bring courses together and although I struggled to cook the TBone medium rare throughout, we enjoyed the meal immensely I've ordered Paul Ainsworth's provisions menu next up.

4 October 2025
Unprompted review
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Reply from Dishpatch

Hi Jo!

Thank you for your review and we're glad to hear that you enjoyed your Fiorentina! We hope you enjoy your Provisions menu when the time comes.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

So pleased we joined the supper club

So happy that we joined the supper club. Ordering is so easy and, as pescatarians, we still have an extensive choice. The food is neatly packed and extremely easy to prepare, leaving you with a delicious meal that you would be happy to eat from an excellent restaurant. We love the fact that we can have a ‘meal out’ in the comfort of our home. You can enjoy a glass of wine without worrying who will drive home too! Highly recommended. Looking toward to many more food experiences.

5 October 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for sharing your experience with us Rubella and it sounds like you've been making the most of the Supper Club! We're so happy you've been enjoying your experience with us thus far and we hope that we get to see you again sometime soon.

All the best,
Team Dishpatch

Rated 4 out of 5 stars

Great service

We ordered michel roux’s autumn feast. The dispatch overall experience was excellent - from ordering and delivery through to packaging and portion size, and the bread and dessert were delicious and the quality was as hoped and expected but the main course was sadly over seasoned - however, after reaching out to Dishpatch, they were prompt and efficient and we won't allow it to put us off ordering again. Great service

3 October 2025
Unprompted review
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Reply from Dishpatch

Hi Lesley,

Thank you for leaving us a review and we greatly appreciate that this menu has been a let down for you. It's far from the experience we wish any of our customers to have in the slightest.

Our customer support team has already responded to your email that you so kindly sent to us directly, so they will be more than happy to help in any way that they with this. Whilst we appreciate reordering may seem like a gamble, we hope that both our reviews and support team can help restore the faith for you.

Best Wishes,
Team Dishpatch

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