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Dishpatch Reviews 2,864

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding the meals delicious and well-designed by renowned chefs. The ordering process is generally smooth, and the delivery service is often highlighted for its punctuality and careful packaging. Many people also appreciate the clear and easy-to-follow instructions provided, which help them prepare restaurant-quality dishes at home. However, some customers have experienced issues with the delivery service, particularly concerning certain delivery partners, leading to late or mishandled deliveries. A few other people also felt that certain dishes had inconsistent portion sizes or that some ingredients, like potatoes or sauces, were occasionally undercooked or lacked flavor. There were also isolated comments about excessive plastic packaging and a desire for more varied menu options.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the phenomenal ingredients and... See more

Quality

People report positive experiences with quality, praising the phenomenal ingredients and high standard of... See more

Order

Customers consistently note positive experiences with order. Many reviewers find the ordering process easy,... See more

Delivery service

Customers generally report positive experiences with delivery service, often praising on-time arrivals and... See more

Instructions

Reviewers mention positive feedback about instructions. Customers consistently praise the clear, concise, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scallops were large and juicy. The hazelnut and co riander butter gave a nice kick. Th provencal bourride was extremely generous in quantity and delicious. Again the tomato and chilli croutons reall... See more

Company replied

Rated 5 out of 5 stars

Really excellent quality meals devised by well known chefs. Andi Oliver's goat curry is sublime. Also had Michel Roux Jnr beef wellington and last night Cafe Murano (Angela Barnett) Italian steak and... See more

Company replied

Rated 5 out of 5 stars

Sabrina Ghayour Valentine special delivered on time, well packed and it was as delicious as it sounded. It was something different, better than anything we could get locally and suited the occasion.... See more

Company replied

Rated 5 out of 5 stars

We really enjoyed “The Winner’s Table” with Danny Young’s menu. The lobster tail was wonderful with fantastic flavours in the sauce. The fillet steak was beautifully tender, with tremendous accom... See more

Company replied


Company details

  1. Meal Delivery
  2. Grocery delivery service

Written by the company

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Every mouthful was perfect

From delivery to the final mouthful was perfect. The meal came in a small box which fit perfectly in our crammed fridge. The meal was easy to prepare and didn’t involve hardly any washing up, bonus. Would definitely buy again and highly recommend to others.One of the most memorable meals we have had in years. Thank you
It was the Michel Roux Beef Wellington Meal

27 December 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for your review Leigh!
We wish we knew which menu you were referring to as you don't mention it in your review, though we're glad to hear you thoroughly enjoyed it.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Delicious curry with excellent variety…

Delicious curry with excellent variety & so easy for Boxing Day banquet for 7

26 December 2025
Unprompted review
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Reply from Dishpatch

Hi Madeleine!
Thank you so much for sharing your experience with us and we're so happy to hear you enjoyed your menu. We hope you dine with us again sometime soon.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Just an all round excellent experience

Just an all round excellent service and varied menus
Everything we have tried has been outstanding

25 December 2025
Unprompted review
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Reply from Dishpatch

This is amazing to hear Ricardo!
Thank you so much for your review and we hope you try more menus in the future.

Best Wishes,
Team Dishpatch

Rated 3 out of 5 stars

Michel Roux beef wellington banquet…

Michel Roux beef wellington banquet box.

This was a slightly disappointing Christmas treat. In order: the bread and butter are lovely but bulky as course one of six the saffron and champagne soup
Is outstanding. The beef wellington has only a very thin layer of duxelles and is wrapped in cabbage which stays tough. Easy to cook and serves huge portions but lacks premium feel and definitely feels like a bulk production. Jus very bitter. Carrots side dish delightful but celeriac potato dauphinoise bitter and bland. Only having one vegetable garnish feels stingy. Dessert: brioche pudding bland and fatty. Poached pears underdone and bland. Pâté de fruits absolutely stunning. Over all a nice meal and very easy to produce nicely plated. If you’re any sort of cook you could probably do most of it better at home. Definitely lacks premium or luxury feel.

25 December 2025
Unprompted review
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Reply from Dishpatch

Hi Margaret,

Thank you for providing us with your feedback and we're sorry to hear that this menu didn't meet your expectations. We shall get this feedback passed over to the team for you, though if you'd like to provide us with any additional feedback at all, please do not hesitate to get in touch.

Best Wishes,
Team Dishpatch

Rated 2 out of 5 stars

Michel Roux Beef wellington banquet

We ordered the Michel Roux Beef Wellington Banquet. It arrived on time and was all packaged well. The first stumbling block was the soup. One of us could not eat it as it was so salty. Next the main event, we had been looking forward to it as we have made it ourselves in the past. Unfortunately the construction of the beef wellington meant the pastry was soggy inside. I've never heard of using cabbage in a beef wellington. No wonder! it added nothing to the dish. The duxelles was wet and had little flavour. It was also a stingy portion. The beef itself was just ok. I would change butcher if I was your meat buyer. The vegetable sides were acceptable. Nothing memorable about them. The jus was the worst bit of the meal. It tasted like hot bovril. It was so thin. It felt as if it was rehydrated from a dried stock cube. We ordered this as a treat for Christmas dinner and feel let down and not treated one bit. I'd never recommend this meal as it was canteen standard rather than restaurant.

25 December 2025
Unprompted review
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Reply from Dishpatch

Hi Sandi,

Thank you for getting in touch and we're sorry to hear about this.
This for sure isn't the experience we wish any of our customers to have in the slightest. We've been producing the beef wellingtons for a fair few years now so it's disheartening to hear you've had an issue with the menu, especially considering it was for Christmas.

We'll get your feedback passed over to the team to take a look into and if there's any additional feedback you'd like to provide us with, by all means do not hesitate to get in touch at hello@dishpatch.co.uk

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

It does what it says on the tin!

It does what it says on the tin!! A great way to try a renowned chef's dish at home at a reasonable price.

21 December 2025
Unprompted review
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Reply from Dishpatch

Thank you Fiona! We're glad to hear you've enjoyed your experience with us.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Another amazing meal.

Another amazing meal.. in fact the 10th time we have ordered this dish… it really is THAT GOOD!! Super generous portion sizes, very easy to put together, very very enjoyable to eat!
I love Dishpatch for bringing this to us..

20 December 2025
Unprompted review
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Reply from Dishpatch

Thank you so much Victoria and you know what they say, 10th times the charm! Thank you for sharing your experience with us, it's amazing to hear.

Best Wishes,
Team Dishpatch

Rated 3 out of 5 stars

Disappointing

The boxed meal of lobster and scallops arrived on time and well packaged. The scallops were delicious. Unfortunately the lobster was tough tasteless and chewy. This was disappointing. The chocolate dessert like the scallops was also delicious. The lobster let it down.

19 December 2025
Unprompted review
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Reply from Dishpatch

Hi Gaye,

We're so sorry to hear about this and we greatly appreciate the feedback on the lobster! We'll get this passed over to the team right away and if you have any additional feedback, by all means do feel free to reach out to our support team at hello@dishpatch.co.uk, as they will be more than happy to help.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Wow!

The food was delivered in a quality box, on time and with respect to our property. The quality of the food was excellent and the flavours were out of this world! Beyond our expectations!

13 December 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for your review Bee! Beyond expectations is such a humbling phrase to use and we greatly appreciate it.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Perfect

Perfect, yet again a great meal, very generous in portions, easy and simple to prepare and enjoy. All dishes that I have not tried before, so very special.

13 December 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for your review and we're so pleased to hear that you've been enjoying your experience with us!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Spanish Delight

Excellent menu, great portion size and brilliant value for money

14 December 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for your review Mrs Rodgers!
We're glad to hear you enjoyed your menu.

All the best,
Team Dishpatch

Rated 3 out of 5 stars

Dissappointing overall

I ordered Castillian suckling lamb - it was ok but not as good as I hoped or expected.
The croquettes were very nice but lacked ham but they were pretty easy to fry & crisped up nicely, The salted cod was fine but a little lacking in flavour.
The lamb was very nice & tender & the portion was fine for 2. The sauce was bland we thought. The potatoes were nowhere near crispy in 20 mins so I put them in my air fryer for an additional 10 mins - they eventually crisped.
The salad was divine, absolutely excellent dressing (best element) but not really big enough.
The cheesecake was v nice but the strawberry compote was ridiculously small....maybe 2 strawberries.
Overall it was enjoyable but dissappointing for the cost- I wouldn't buy it again.

14 December 2025
Unprompted review
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Reply from Dishpatch

Hi Suzy,

Thank you for leaving us your review of your Castillian Suckling Lamb.
We've had this menu on rotation for a while so we're sorry to hear the mixed reviews. If you've not already filled in our feedback form that we send out from over the weekend, we'll make sure to get your feedback passed over directly to our team, so thank you for sharing this with us.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

Exceptional quality

Exceptional quality, ease of cooking, delicious end result and a very competitive price for a find food experience.

13 December 2025
Unprompted review
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Reply from Dishpatch

Thank you for your review J Harris and we're so pleased that you've enjoyed your Dishpatch experience!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

We had Andi Oliver’s chocolate goat…

We had Andi Oliver’s chocolate goat curry. The aromas and flavours of the food were amazing. It did not disappoint at all. The menu all went well together. It was easy to prepare and there was plenty of it.

12 December 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for leaving us a review! Andi's menus really are the best so we're so pleased to hear that you've enjoyed your experience.

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

A wide range of vibrant tastes

The varied range of tastes and dishes, some of which we had never had before. Instructions were clear. Could only have been improved by setting out a time table/gant chart to show what to cook and when.

6 December 2025
Unprompted review
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Reply from Dishpatch

Hi Sheila,

Thank you for leaving us a review and we're glad to hear that you've been enjoying your experience with us and we greatly appreciate the feedback!

Best Wishes,
Team Dishpatch

Rated 5 out of 5 stars

Excellent meal

Excellent meal, and the Dispatch team were very helpful in changing the delivery address at the last minute.

29 November 2025
Unprompted review
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Reply from Dishpatch

Thank you so much Richard! We're glad that team were able to help with that one and we're glad you enjoyed your menu.

If ever there's anything the team can help with at all in the future, please do not hesitate to get in touch.

Best Wishes,
Michael

Rated 4 out of 5 stars

Great meal

Great meal, easy instructions. It created a special moment with my wife

16 November 2025
Unprompted review
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Reply from Dishpatch

Thank you Jason!
We're glad to hear that the menu has created some good memories for you.

All the best,
Team Dishpatch

Rated 5 out of 5 stars

What a great way to spend an evening

What a great way to spend an evening. Cooking something really special to share wiht someone. Completely effortless and absolutely delicious flavours. I also think this would be a great gift to give someone.

14 November 2025
Unprompted review
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Reply from Dishpatch

Thank you so much for your review Cookin' Mama! We're so happy that you enjoyed your menu.

We do actually offer Gift Cards for customers which is always a great gift. This way they can pick a menu of their own choosing at a time to suit! We also have the gift supper club membership also - one for the real foodies!

Best,
Team Dishpatch

Rated 5 out of 5 stars

Celebration meal

The box arrived very well packed with clear instructions.Extremely straightforward heating up which made for an easy, top quality meal without all the hassle! The food quality and flavours were all top class and every course was thoroughly enjoyed by all. It IS expensive but I think for a special occasion, it’s worth it. I would like to add that it was over seasoned and that’s something customers cannot change. The inclusion of a green vegetable would have been great as I had to cook some green beans to give some colour to the dish.

15 November 2025
Unprompted review
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Reply from Dishpatch

Hi Emma,
Thank you for leaving your review - we wish we knew which menu you chose, though we're pleased to hear that you've enjoyed your experience with us and we hope you choose us again for your special occasion!

Best Wishes,
Team Dishpatch

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