While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It starts with finding the machine you want for the best price. Up popped Distons. I looked, checked them out, all looked good. Straightforward to order your machine, tick the box for Distons to take... See more

Rated 5 out of 5 stars

Excellent website order of a washing machine in a colour even the manufacturer couldn’t supply Great email communication and help when I rang them for confirmation of the item being in stock and d... See more

Rated 5 out of 5 stars

We had 4 new appliances from Distons. What can I say absolutely brilliant service from start to finish. We emailed with our requirements and Ryan (CEO) came back to us immediately with details of prod... See more

Rated 5 out of 5 stars

Kept informed of when delivery would be. Received call when delivery driver was half an hour away. Two very helpful guys brought new washing machine upstairs as I live in first floor flat and took a... See more

Company details

  1. Appliance shop

Information provided by various external sources

We have over 1,000 appliances available including: Washing Machines, Washer Dryers, Tumble Dryers, Dishwashers, Cookers, Ovens, Hobs, Fridges & Freezers, Vacuum Cleaners + More. Shop online now at Distons.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

712 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivered within the time slot…

Delivered within the time slot afforded, with the two delivery operatives efficient and helpfull.
Suggestion would be when delivering to a licenced premises do not give early morning time slots, we need sleep as well.

8 April 2022
Rated 5 out of 5 stars

Top Class Independent Business!

A good price on the items I required coupled with helpful, friendly staff resulting in a top class service from enquiry to collection. I would highly recommend this business to those looking for value and service.

7 April 2022
Rated 5 out of 5 stars

5 star service

I ordered a chest freezer on a 3 week delivery time, I was offered 2 weeks delivery after payment but needed the extra week to clear space.

Freezer arrived on the day as promised. It was unpacked by two lovely gentlemen and rubbish taken away.

Very easy transaction I will definitely be using again x

2 April 2022
Rated 5 out of 5 stars

Professional, great service

Easy to order online, delivery arrived on time and the team who fitted the dishwasher for me, were professional, polite, didn’t make a mess and I would definitely be happy to use them again.

2 April 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, good price on item bought, Hotpoint dishwasher, plus good price on connecting the dishwasher and removing the old one. Confirmed delivery and time slot of item bought the day before it was due to be delivered, also phone call to give 25 minutes notice of time they would be arriving. So far very pleased with the dishwasher. Distons only came to light after several internet searches, they should have a higher profile as they seem to be a very good company,they will be the first company I will go to when other electrical products need replacing.

31 March 2022
Rated 5 out of 5 stars

Delivery of washing machine

Kept informed of when delivery would be. Received call when delivery driver was half an hour away. Two very helpful guys brought new washing machine upstairs as I live in first floor flat and took away all packaging + old machine. Very polite and helpful. Excellent service.

31 March 2022
Rated 5 out of 5 stars

Two really lovely gentlemen delivered…

Two really lovely gentlemen delivered my (very heavy) fridge freezer (up two flights of stairs) and installed same. They were very courteous and pleasant, and had already reversed the doors for me. Great service - thank you, gentlemen!!!!!!!

29 March 2022
Rated 5 out of 5 stars

Very easy to order my new fridge…

Very easy to order my new fridge freezer. Was given a convenient date and time with a 3 hour delivery slot . Kept in touch by email so knew the delivery would be a little late. Very nice people very efficient and tidy. Removed my old fridge freezer before putting the new one in it's place. Took everything away with them. Couldn't fault them, would use this company again.

28 March 2022
Rated 5 out of 5 stars

The two lads were very good and done…

The two lads were very good and done everything that was needed. They were definately well worth five stars although they did forget to leave the oven spray that we paid for. I would and will recommend you to anyone who i know who need to purchase a oven.

26 March 2022
Rated 5 out of 5 stars

I cannot fault Distons in any way

I cannot fault Distons in any way. Their attention to detail with electrical items is perfect - I would not hesitate to recommend them to anyone. All the staff are friendly and knowledgeable and give me confidence when they fit any appliance.
I would not go anywhere else for an electrical appliance!

25 March 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look