Disturbia Reviews 

26,630
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 8,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the unique and artistic designs, often highlighting the beautiful fabrics and overall high quality of the products. Many people are impressed with the prompt and efficient delivery service, noting that items arrive quickly and exactly as advertised. This satisfaction with quality and fit often leads to repeat purchases. However, some customers noted inconsistencies with sizing across different items, making it challenging to find the right fit. A few people also reported specific quality issues, such as damaged items, poor stitching, or materials not meeting expectations for the price. Additionally, some reviewers experienced order delays, issues with customer service communication, or dissatisfaction with having to pay for return shipping.

What people talk about most

Product

Customers generally express satisfaction with the products, often praising the quality of clothing, its... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful, unique, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and fast shipping... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and expressing... See more

Return policy

Clients share ambiguous opinions on the return policy, with some finding the return process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great designs and quick deliveries from Disturbia but the consistency in sizing is a bit of a let down. I've recently bought clothes that I've had to return on nearly every occasion because the sizing... See more

Company replied

Rated 5 out of 5 stars

I absolutely love everything on the disturbia website. Whenever I do an order I order 4-5 things and say to myself I'll try these on and send back what doesn't scream YES to me... I haven't ever sent... See more

Company replied

Rated 5 out of 5 stars

Disturbia continues to make clothing with fabric that is beautifully eccentric and wonderful to touch. I'll be back again and again for the products. I also find that Disturbia is easy to work with. W... See more

Company replied

Rated 5 out of 5 stars

I just love the style of combining bohemian and gothic elements. I always find something on Disturbia that matches that style or can be combined that way. The velvety or smooth material, the flowers s... See more

Company replied


Company details

  1. #133 of 253 best companies in Ladies' clothes shop
  2. #324 of 600 best companies in Clothing Shop
  3. #56 of 74 best companies in Clothing supplier
  4. #197 of 278 best companies in Fashion accessories shop
  5. #150 of 236 best companies in Men's clothes shop
  6. #31 of 70 best companies in Streetwear store

About Disturbia

Written by the company

Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us

ABOUT DISTURBIA

Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27k reviews

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4.4

All reviews

(26,630)

9,205 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent! I ordered the wrong size and my email inquiry was responded to immediately. I received the shipping label and sent the item back. The credit is already on my account. Well made products and excellent customer service.

4 July 2026
Rated 5 out of 5 stars

Great!

Really quick delivery, the shirt is stunning too! Ordered two sizes, was soo easy to return the one that didn’t fit. Will definitely buy from here again 😊

8 July 2026
Rated 5 out of 5 stars

Overall great experience

To be clear: I can not make any Statement about return-policies and processes, I have not made any experiences with it.

Shopping experience on the website was great; good overview, fast loading times, great pictures including those from customers.

Shipping was alright: I was constantly updated about everything step. Only had issues recieving information on the side of the german delivery service, but I had enough from disturbia and their service for it to not matter.

Quality is good to great, I'm genuinely loving every piece.

Prices: Honestly fair. Not cheap, not expensive, but really appropiate and fair.

Only little critism I have, is that certain items where out of stock, but since the vendor is not always responsible and disturbia offers a notification service, this is a non-issue and more of a personal wish for more good items.

Can definitely recommend and will most likely order herr again!

9 July 2026
Rated 2 out of 5 stars

overall disappointing :(

I used my measurements for choosing the right size, which in the end did not end up being my size, so I had to return 4/5 items.

The pants I ordered (which were the only item in the right size using my measurements) and wanted to keep have a defect.

I do expect better quality for this price.

9 July 2026
Rated 3 out of 5 stars

Didn't receive full order - service worked well though

I did order an item that was shown as in stock at the time of order. Days after receiving the order confirmation, I was informed that this item was not available anymore. The refund was quick, everything else went well. It was disappointing though, as there was no indication of that this particular item was running out

6 July 2026
Disturbia logo

Reply from Disturbia

Hi Anni,

We sincerely apologise for the disappointment caused by the item being unavailable after you placed your order. We understand how frustrating it is when an item shown as in stock turns out to be out of stock. We are actively working to improve our inventory accuracy and communication processes to prevent such occurrences in the future.

Rated 5 out of 5 stars

Nice designs

This is my first purchase at Disturbia. I was delighted to receive my package just a few days after placing the order... The black pentagram makes a package remarkable, I love it :-)

It took me some time to choose what I definitely wanted (due to big choice of prints and designs), customer reviews were really helpful, since I'm very used to FF EU standard sizes.

I will definitely do more purchases at Disturbia in the near future. Thanks!

6 July 2026
Disturbia logo

Reply from Disturbia

Hi,

We're so thrilled to hear you had such a positive first experience with us! It's wonderful to know you loved the pentagram packaging and found our customer reviews helpful in choosing your perfect items. We can't wait to welcome you back for more purchases!

Rated 5 out of 5 stars

Helpful Customer Service ⭐

Helpful customer service explained how to exchange two items for alternate sizes
Easy posting back via post office and speedy delivery of exchange items which fit
Happy Bunny 🐰

7 July 2026
Disturbia logo

Reply from Disturbia

Hi Margaret,

We're so happy to hear that our customer service team was helpful in assisting you with your exchange! It's wonderful to know that the process was easy and that your new items fit perfectly. We appreciate your kind words!

Rated 4 out of 5 stars

Good quality

Good quality! I like it👍

5 July 2026
Disturbia logo

Reply from Disturbia

Hi Tatiana,

We're so happy to hear you appreciate the quality! Thank you for your positive feedback; we truly value it.

Rated 5 out of 5 stars

Purchased for grsndaughter

Purchased for grsndaughter. Excellent quality and fit.something different and fast delivery

9 July 2026
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Reply from Disturbia

Hi Jennifer,

We are so happy to hear that you are pleased with the quality and fit of your purchase for your granddaughter! We also appreciate you mentioning the fast delivery.

Rated 5 out of 5 stars

Stylish clothes in good quality

Stylish clothes in insanely good quality. I got all my dresses for special occasions from here as well and I couldn‘t be happier as a curvier person, I feel confident and happy with all the clothes I have from here 😍

6 July 2026
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Reply from Disturbia

Hi,

We're so happy to hear you love the stylish clothes and excellent quality! It's wonderful that you feel confident and happy in the dresses you've chosen for special occasions.

Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings, quick delivery.
Definitely recommend this great store!

25 June 2026
Disturbia logo

Reply from Disturbia

Hi Debra,

We're so happy to hear you love your beautiful earrings and that your order arrived quickly! We appreciate you recommending our store.

Rated 5 out of 5 stars

Love this company

Love this company. They always have the cutest items that are great quality. Packed well and ships out fast. Easy to track with Shop. Product is always as pictured.

22 June 2026
Disturbia logo

Reply from Disturbia

Hi Alisa,

We're so happy to hear you love our company and find our items cute and of great quality! It's wonderful that your orders are packed well, ship fast, and are easy to track. We appreciate you noticing that our products always match their pictures!

Rated 2 out of 5 stars

quality not so great

I think the quality of the dress and pants I ordered did not match the price. I do feel I paid too much.

5 July 2026
Disturbia logo

Reply from Disturbia

Hi Kyli,

Thank you for sharing your feedback. We're truly sorry to hear that the quality of the dress and pants didn't align with your expectations for the price. We understand your disappointment, and we're always striving to offer products that reflect our commitment to value. Your comments are important to us and will be shared with our team for review.

Rated 5 out of 5 stars

This is an excellent company

This is an excellent company. I have bought lots of clothing from Disturbia over the last 3 years. Quality is brilliant amd the service and delivery spot on. Can't praise them enough.

8 July 2026
Disturbia logo

Reply from Disturbia

Hi Kathleen,

We're so happy to hear you've had such a consistently positive experience with us over the past three years! It's wonderful to know you appreciate the brilliant quality, service, and delivery. Thank you for your kind words!

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