Disturbia Reviews 

26,597
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 8,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the unique and artistic designs, often highlighting the beautiful fabrics and overall high quality of the products. Many people are impressed with the prompt and efficient delivery service, noting that items arrive quickly and exactly as advertised. This satisfaction with quality and fit often leads to repeat purchases. However, some customers noted inconsistencies with sizing across different items, making it challenging to find the right fit. A few people also reported specific quality issues, such as damaged items, poor stitching, or materials not meeting expectations for the price. Additionally, some reviewers experienced order delays, issues with customer service communication, or dissatisfaction with having to pay for return shipping.

What people talk about most

Product

Customers generally express satisfaction with the products, often praising the quality of clothing, its... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful, unique, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and fast shipping... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and expressing... See more

Return policy

Clients share ambiguous opinions on the return policy, with some finding the return process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great designs and quick deliveries from Disturbia but the consistency in sizing is a bit of a let down. I've recently bought clothes that I've had to return on nearly every occasion because the sizing... See more

Company replied

Rated 5 out of 5 stars

I absolutely love everything on the disturbia website. Whenever I do an order I order 4-5 things and say to myself I'll try these on and send back what doesn't scream YES to me... I haven't ever sent... See more

Company replied

Rated 5 out of 5 stars

Disturbia continues to make clothing with fabric that is beautifully eccentric and wonderful to touch. I'll be back again and again for the products. I also find that Disturbia is easy to work with. W... See more

Company replied

Rated 5 out of 5 stars

I just love the style of combining bohemian and gothic elements. I always find something on Disturbia that matches that style or can be combined that way. The velvety or smooth material, the flowers s... See more

Company replied


Company details

  1. #134 of 254 best companies in Ladies' clothes shop
  2. #324 of 599 best companies in Clothing Shop
  3. #56 of 74 best companies in Clothing supplier
  4. #198 of 279 best companies in Fashion accessories shop
  5. #150 of 236 best companies in Men's clothes shop
  6. #30 of 69 best companies in Streetwear store

About Disturbia

Written by the company

Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us

ABOUT DISTURBIA

Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27k reviews

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4.4

All reviews

(26,597)

9,179 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast shipping

Fast shipping, excellent customer service! Very unique good quality clothing ❤️

25 June 2026
Disturbia logo

Reply from Disturbia

Hi Misty,

We're so happy to hear that your order arrived quickly and that you appreciate our excellent customer service! It's wonderful to know you love the unique and good quality of our clothing.

Rated 5 out of 5 stars

The dress is a beautiful quality and…

The dress is a beautiful quality and very elegant. I ordered this to go to my friends wedding and it is a lovely dress. The design and shape are very flattering. I am very happy with my purchase.

4 July 2026
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Reply from Disturbia

Hi Carole,

We're so happy to hear you love the beautiful and elegant dress! And we're delighted you're happy with your purchase for your friend's wedding.

Rated 1 out of 5 stars

Inconsistent sizing and fell apart immediately

The dress was both the wrong size, fit, and it fell apart as soon as it was washed. It can’t be returned, but it was profoundly disappointing, and definitely not worth purchasing in hindsight.

7 July 2026
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Reply from Disturbia

Hi Nicholas,

We are truly sorry to hear about your disappointing experience with the dress. It's completely understandable how frustrating it must be to receive an item that is the wrong size and fit. This is certainly not the quality we aim for, and we regret that it was not worth purchasing in hindsight.

If you could kindly contact us through our contact form, we would be more than happy to look into this for you. Your feedback is very important to us as we continuously strive to improve our products.

Rated 5 out of 5 stars

This was perfect for my weekend away

This was perfect for my weekend away. Arrived the next day, easy to order online.

7 July 2026
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Reply from Disturbia

Hi Hazel,

We're so happy to hear that your order arrived quickly and was perfect for your weekend away. We're also glad you found the online ordering process easy!

Rated 5 out of 5 stars

Love the items I got

Love the items I got, nice materials and quality. I absolutely recommend

7 July 2026
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Reply from Disturbia

Hi Esperanza,

We're so happy to hear that you love the items you received and are pleased with their materials and quality! We truly appreciate your recommendation.

Rated 5 out of 5 stars

I’m very happy with my purchase

I’m very happy with my purchase. The blouse is beautiful and looks exactly like it does on the website. The ordering process was smooth and straightforward, and the delivery was well communicated with clear updates throughout. The package arrived quickly, and everything was perfect. I would definitely recommend

7 July 2026
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Reply from Disturbia

Hi Katarzyna,

We're so happy to hear you're very pleased with your purchase! It's wonderful that the blouse met your expectations and that you found the ordering process smooth and delivery well-communicated.

Rated 1 out of 5 stars

The quality of the clothes was terrible…

The quality of the clothes was terrible felt like shein, everything was see through and way overpriced.

7 July 2026
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Reply from Disturbia

Hi Mady,

We appreciate you sharing your feedback regarding the clothing quality and pricing. We are reviewing your comments to improve our offerings.

Rated 5 out of 5 stars
Disturbia logo

Reply from Disturbia

Hi Matilda,

Thank you for your kind words! We are delighted to hear that you found our dresses beautifully made. Thank you again!

Rated 3 out of 5 stars

No complaints about the delivery and…

No complaints about the delivery and return.
Just not that happy with the cut of the dresses I've ordered or the material. Seemed very cheap and very creased
Great fabric designs though.

6 July 2026
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Reply from Disturbia

Hi Stephanie,

We're sorry to hear that the cut and material of the dresses didn't meet your expectations and that they arrived creased. We appreciate you acknowledging the great fabric designs. We'll certainly take your feedback into consideration as we continuously work to improve our products.

Rated 5 out of 5 stars

Easy to browse and shop for what you…

Easy to browse and shop for what you want/need. Fast postage and hassle free. Items were really good quality, bought for my partner and she loves them. Great experience

3 July 2026
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Reply from Disturbia

Hi Mike,

We're so happy to hear you found browsing and shopping easy, and that the postage was fast and hassle-free! It's wonderful that the items were good quality and that your partner loves them.

Rated 5 out of 5 stars

Great quality items and they arrived on…

Great quality items and they arrived on time.
Absolutely love the style.

6 July 2026
Disturbia logo

Reply from Disturbia

Hi Jennifer,

We're so pleased to hear that you love the style of your items and that they arrived on time! We truly appreciate your positive feedback regarding the quality.

Rated 5 out of 5 stars

Clothing was Good Quality/Easy Returns

Clothing was good quality! As a first time buyer, I wasn’t sure my size in this brand, so I ended up ordering a bunch of stuff that didn’t fit right. Disturbia made the return/exchange process very easy. I was impressed with how quickly I received my new items/refund. I will definitely shop here again!

22 June 2026
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Reply from Disturbia

Hi Tina,

We're so happy to hear you're pleased with the quality of our clothing! It's great that the return/exchange process was easy for you, and we're glad your new items arrived quickly. We look forward to seeing you shop with us again!

Rated 5 out of 5 stars

When you have a sale

When you have a sale, you really have a sale! Thanks

6 July 2026
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Reply from Disturbia

Hi Marsha,

We're so glad to hear you appreciate our sales! We always aim to provide great value.

Rated 5 out of 5 stars

Great first experience !

I got the phoenix dress in my size, after taking my measurements.
The dress was the perfect size, looked amazing, and arrived pretty quickly, too.
The material is nice and the embroidery is lovely. I'll definitely be ordering again :)

24 June 2026
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Reply from Disturbia

Hi Clara,

We're so happy to hear the phoenix dress was the perfect size and looked amazing on you! It's wonderful that the material and embroidery met your expectations, and we appreciate you noting the quick arrival. We look forward to your next order!

Rated 5 out of 5 stars

Super quality

The quality of the clothes was perfect and the delivery time was excellent

3 July 2026
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Reply from Disturbia

Hi Ryan,

We're so pleased to hear that you were happy with the excellent quality of your clothes and the speedy delivery! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

I love the quality of the clothes

I love the quality of the clothes, & the team are friendly & helpful!

17 June 2026
Disturbia logo

Reply from Disturbia

Hi Felicia,

We are so pleased to hear that you love the quality of our clothes! It's also wonderful to know that our team was friendly and helpful.

Rated 5 out of 5 stars

Great customer service

Great customer service. Returns process is easy and straightforward, allows for a lot of buyer confidence. Thank you!

6 July 2026
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Reply from Disturbia

Hi Sarah,

We're so pleased to hear that you had a great experience with our customer service! We're also happy that our returns process was easy and straightforward for you. We truly value your confidence in us.

Rated 1 out of 5 stars

I returned what I bought last week and…

I returned what I bought last week and still haven’t received my refund. The dress I bought was extremely itchy

25 June 2026
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Reply from Disturbia

Hi,

We are sorry to hear about the issue with your refund and the discomfort the dress caused. If you could kindly contact us through our contact form and our team will be more than happy to help with your refund.

Rated 5 out of 5 stars

Quality of the clothing

Quality of the clothing, selection, timeliness of delivery, everything!
I absolutely love everything I’ve purchased from this brand, it fits like a glove and is 100% my style.

6 July 2026
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Reply from Disturbia

Hi Maureen,

We're so happy to hear that you love everything you've purchased from us! It's wonderful that the clothing fits you perfectly and is 100% your style.

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