Disturbia Reviews 

26,505
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 8,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the unique and artistic designs, often highlighting the beautiful fabrics and overall high quality of the products. Many people are impressed with the prompt and efficient delivery service, noting that items arrive quickly and exactly as advertised. This satisfaction with quality and fit often leads to repeat purchases. However, some customers noted inconsistencies with sizing across different items, making it challenging to find the right fit. A few people also reported specific quality issues, such as damaged items, poor stitching, or materials not meeting expectations for the price. Additionally, some reviewers experienced order delays, issues with customer service communication, or dissatisfaction with having to pay for return shipping.

What people talk about most

Product

Customers generally express satisfaction with the products, often praising the quality of clothing, its... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful, unique, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and fast shipping... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and expressing... See more

Return policy

Clients share ambiguous opinions on the return policy, with some finding the return process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great designs and quick deliveries from Disturbia but the consistency in sizing is a bit of a let down. I've recently bought clothes that I've had to return on nearly every occasion because the sizing... See more

Company replied

Rated 5 out of 5 stars

I absolutely love everything on the disturbia website. Whenever I do an order I order 4-5 things and say to myself I'll try these on and send back what doesn't scream YES to me... I haven't ever sent... See more

Company replied

Rated 5 out of 5 stars

Disturbia continues to make clothing with fabric that is beautifully eccentric and wonderful to touch. I'll be back again and again for the products. I also find that Disturbia is easy to work with. W... See more

Company replied

Rated 5 out of 5 stars

I just love the style of combining bohemian and gothic elements. I always find something on Disturbia that matches that style or can be combined that way. The velvety or smooth material, the flowers s... See more

Company replied


Company details

  1. #135 of 256 best companies in Ladies' clothes shop
  2. #323 of 600 best companies in Clothing Shop
  3. #57 of 74 best companies in Clothing supplier
  4. #198 of 278 best companies in Fashion accessories shop
  5. #151 of 237 best companies in Men's clothes shop
  6. #30 of 68 best companies in Streetwear store

About Disturbia

Written by the company

Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us

ABOUT DISTURBIA

Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27k reviews

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1-star

Asks customers to review

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4.4

All reviews

(26,505)

9,093 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The site is easy to navigate and the…

The site is easy to navigate and the delivery was processed pretty quickly.

26 June 2026
Disturbia logo

Reply from Disturbia

Hi Nuala,

We are delighted to hear that you found our site easy to navigate and that your delivery was processed quickly. We appreciate your positive feedback!

Rated 5 out of 5 stars

Smooth process

I love your product line, updates about delivery, and ease of return when needed. Thank you for making the online shopping process easy!

27 June 2026
Disturbia logo

Reply from Disturbia

Hello Ilse,

We're so happy you love our product line and find the online shopping process easy! It's great to hear that our delivery updates and return process are helpful.

Rated 5 out of 5 stars

Wonderful experience as always

Wonderful experience as always! I love the dress.

21 June 2026
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Reply from Disturbia

Hi Megan,

We are so happy to hear that you love the dress and that you had a wonderful experience! We appreciate you sharing your positive feedback with us.

Rated 5 out of 5 stars

Beautiful Dress

Easy ordering. Fast delivery. Beautiful dress.

25 June 2026
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Reply from Disturbia

Hello Colleen,

We're delighted to hear you had such a positive experience with your order and love the dress! We truly appreciate your kind words.

Rated 5 out of 5 stars

Great quality clothes!

The clothes are made of amazing quality material and so well designed. The website is easy to navigate and my purchase shipped quickly. I will buy from Disturbia again!

24 June 2026
Disturbia logo

Reply from Disturbia

Hi there,

We're so thrilled to hear you're impressed with the amazing quality and design of our clothing! It's wonderful that you found our website easy to navigate and that your purchase shipped quickly. We look forward to your next order!

Rated 5 out of 5 stars

Love Disturbia

Love Disturbia..so easy to order & always keep me updated all the time..it’s worth it for me..Thank you

24 June 2026
Disturbia logo

Reply from Disturbia

Hello Katie,

We're so happy to hear you love Disturbia and find the ordering process easy! It's wonderful to know you appreciate our updates and find it worthwhile.

Rated 5 out of 5 stars

Yeah

High quality product:D

22 June 2026
Disturbia logo

Reply from Disturbia

Hi Gabriela,

Thank you for your wonderful review! We are so pleased to hear that you are happy with the high quality of our product. Your feedback means a lot to us!

Rated 5 out of 5 stars

The delivery was fast

The delivery was fast, the fabric of the dresses are really good, the only thing I would change on the website to give more info on the materials, if it is mild strech or extreamly strech, one of the dresses i could size down, but it was no info on it, other than that I am very happy with the purchase

24 June 2026
Disturbia logo

Reply from Disturbia

Hello Fabian,

We're so happy to hear you're pleased with the fast delivery and the quality of the dress fabric! We appreciate your feedback regarding more detailed material information, especially about stretch levels. We'll definitely take this into consideration to improve our website.

Rated 5 out of 5 stars

everything was great

everything was great. the clothes were perfect. will order again.

24 June 2026
Disturbia logo

Reply from Disturbia

Hello Wendy,

We're so happy to hear that everything was great and the clothes were perfect! We truly appreciate your kind words and look forward to your next order.

Rated 5 out of 5 stars

Quick easy good quality clothes

Quick easy good quality clothes

27 June 2026
Disturbia logo

Reply from Disturbia

Hi Lorna,

Thank you for your positive feedback! We're so happy to hear that you found our clothes to be of good quality and that your experience was quick and easy.

Rated 5 out of 5 stars

Got it super quick and it’s so cute and…

Got it super quick and it’s so cute and fits perfectly! The quality is also really good and love the buttons!

24 June 2026
Disturbia logo

Reply from Disturbia

Hello Danielle,

We're so happy to hear that your order arrived quickly and that you find it cute and perfectly fitting! It's wonderful that you appreciate the quality and the buttons.

Rated 5 out of 5 stars

Showed up way way faster than expected…

Showed up way way faster than expected and very high quality. I just wish things were a smidge more affordable and I’d order from them more often

27 June 2026
Disturbia logo

Reply from Disturbia

Hi Monika,

We are delighted to hear that your order arrived faster than expected and that you are pleased with the high quality of our products! We also appreciate your honest feedback regarding pricing.

Rated 5 out of 5 stars

Quality unique clothing

Quality unique clothing. Quick shipping. Great company.

24 June 2026
Disturbia logo

Reply from Disturbia

Hello Melinda,

We're so pleased to hear that you are happy with the quality and uniqueness of our clothing, and that your order arrived quickly! We truly appreciate your kind words about our company.

Rated 5 out of 5 stars

Great quality and easy exchange

The shirt is fantastic quality. I did have to exchange for a smaller size but the process was easy and painless. The smaller shirt is perfect.

27 June 2026
Disturbia logo

Reply from Disturbia

Hello Kristin,

We're so glad to hear you're happy with the fantastic quality of the shirt! We appreciate you letting us know that the exchange process was easy and painless, and that the smaller size is perfect for you.

Rated 5 out of 5 stars

Love my little witch plate

Love my little witch plate! Super cute and was delivered quickly.

24 June 2026
Disturbia logo

Reply from Disturbia

Hi Heather,

We appreciate your positive feedback! We're so happy to hear you love your cute witch plate and that it was delivered quickly.

Rated 5 out of 5 stars

Lovely clothes

Really easy to use. Lovely, well fitting clothes. Fast delivery!

23 June 2026
Disturbia logo

Reply from Disturbia

Hello Len,

We're so pleased to hear you found our clothes easy to use, well-fitting, and that your delivery was fast! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Sizes are true to size and quality of…

Sizes are true to size and quality of material is excellent!

27 June 2026
Disturbia logo

Reply from Disturbia

Hi Faye,

We're so happy to hear that you found the sizing accurate and the material quality excellent! We truly appreciate your positive feedback.

Rated 1 out of 5 stars

Will sell you out of stock product

Will sell you out of stock product. Don’t buy from here unless you feel like providing a company with an interest free loan.

27 June 2026
Disturbia logo

Reply from Disturbia

Hello Bryan,

Thanks for your review.

We sincerely apologise for the frustration caused by receiving an out-of-stock product. We are actively reviewing our inventory management to prevent this from happening again.

Rated 5 out of 5 stars

A perfect gift

The item I ordered was a gift. It arrived promptly and was absolutely loved by the receiver. Thanks!

27 June 2026
Disturbia logo

Reply from Disturbia

Hello Kim,

We're so happy to hear that the item arrived promptly and that the recipient absolutely loved their gift! Thank you for sharing your positive experience with us.

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