Ditur Reviews 

73,221
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am a watch collector and a big fan of your site. I have 6 watches purchased from Ditur; thanks to you, I can afford to buy them at affordable prices. I recommend Ditur to everyone because they offer... See more

Rated 5 out of 5 stars

Store took few days to start the the process of shipping the watch I bought it. I believe it’s because was end of Thursday but on Monday they started the process and sent the most beautiful piece. A... See more

Rated 3 out of 5 stars

Warrenty is scam. They will always try to find customer fault with lame excuase. But all the staff are higly professional. Maybe management keep pressuring them to sell cheap watch and blame customer.... See more

Rated 5 out of 5 stars

The price and service were both good, I failed to pickup the parcel and it got returned, contacted Ditur, they followed up right away! It wasn't my first time with them, they never disappoint! =]

Company details

  1. Watch shop
  2. also in
  3. Fashion accessories shop
  4. Jewellery shop
  5. Sunglasses shop
  6. Watch Manufacturer

About Ditur

Written by the company

Ditur – Watches & Jewelry Since 2014

Læs på dansk nedenfor

💼 About Ditur

Ditur is a leading Nordic online retailer of watches and jewelry, founded in 2014. We believe in offering luxury design and quality at accessible prices. Our motto is “everyone has the right to a watch that looks like a million – without costing one”, and this philosophy guides everything we do.

With over 10,000 products across nearly 200 brands, we offer one of Scandinavia’s largest selections of timepieces and accessories.

🎯 What You Get

  • ✅ 99-Day Returns: Enjoy a full return or exchange within 99 days of purchase.
  • 💸 Price Match Guarantee: If you find your item cheaper elsewhere, we’ll match the price.
  • 🚚 Fast Shipping: Quick, reliable delivery (delivery times vary by region).
  • 🔒 Authenticity: 100% genuine products – authorized dealer of every brand we carry.

🌍 No matter where you are, you’ll enjoy the same great service, policies, and product quality. We serve customers across Europe via our localized domains. We’re proud to be rated “Excellent” with over 50,000 5-star reviews.


🛒 Visit Your Local Ditur Site


🇩🇰 Dansk version

💼 Om Ditur

Ditur er en førende nordisk online forhandler af ure og smykker, grundlagt i 2014. Vi sætter en ære i at tilbyde luksuriøst design og kvalitet til tilgængelige priser. Vores motto er “alle har ret til et ur, der ligner en million – uden at koste en”, og denne filosofi er kernen i alt, hvad vi laver.

Med over 10.000 produkter og næsten 200 brands tilbyder vi et af Skandinaviens største udvalg af ure og accessories.

🎯 Det Får Du Hos Os

  • ✅ 99 dages returret: Fuld retur eller ombytning inden for 99 dage efter køb.
  • 💸 Prismatch: Hvis du finder varen billigere andetsteds, matcher vi prisen.
  • 🚚 Hurtig levering: Hurtig og pålidelig levering (leveringstiden varierer efter region).
  • 🔒 Ægthed: 100% ægte produkter – vi er autoriserede forhandlere af alle mærker, vi fører.

🌍 Uanset hvilket land du befinder dig i, får du samme gode service, politikker og kvalitet. Vi betjener kunder i hele Europa via lokale domæner. Vi er stolte af at være bedømt som “Fremragende” med over 50.000 femstjernede anmeldelser.

🛍️ Besøg vores lokale webshops


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

73k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(73,221)

3,924 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timeliness

Delivery was on time, the product is of excellent quality and the entire process was transparent from purchase through delivery.

25 August 2025
Rated 5 out of 5 stars

Store took few days to start the the…

Store took few days to start the the process of shipping the watch I bought it. I believe it’s because was end of Thursday but on Monday they started the process and sent the most beautiful piece. A citizen in an impeccable condition, box, warranty everything.
Recommend the store, trustworthy, keep this good job.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

parted with over £480 for a watch that…

parted with over £480 for a watch that was never received. The seller acknowledges the package is missing but as of yet refuses to refund the payment.

Very poor service from them, not what I would expect at all.

Edit…18/6/2026, I have now received the refund

5 June 2026
Unprompted review
Ditur logo

Reply from Ditur

Hi Andrew,

Thank you for your feedback.

We are sorry to hear that your experience did not meet expectations. We understand how frustrating this situation has been.

As noted in your update, the refund has now been processed and completed.

We appreciate your patience throughout the process and your feedback, which helps us improve our service.

Best regards
Emma, Ditur

Rated 1 out of 5 stars

I order and paid for watch i got damage…

I order and paid for watch i got damage product from ditur I returned the product but they repair and send to me so should it be gift or usless gift should it be new or repaired 😡😡😡😡😡😡😡 i was expecting and demanding new watch or refund but company igonore my message and request 😡😡😡😡 never ever i will choose ditur again for shoping

24 May 2026
Ditur logo

Reply from Ditur

Hi Suraj,

Thank you for your review.

I have looked into your case and can see that we also informed you by email that the watch was not defective, but that the battery had simply run out.

The battery was therefore replaced, and the watch was returned to you in fully working condition.

We hope you will now enjoy your watch.

Kind regards,
Emma, Ditur

Rated 2 out of 5 stars

I bought a product as a gift and paid…

I bought a product as a gift and paid for gift wrapping. I received it without gift wrapping, with the price tag still on and the bag torn.
Hi Emma,
Thank you for your response.
I would like to clarify that what I found was not a protective layer, but actual pieces of trash.
Regarding the tags, while I understand they contain important information from the manufacturer, they shouldn't display the purchase price. This watch was meant to be a gift, and it is very inappropriate to give a gift with the price tag attached. Additionally, the item didn't come wrapped.
Fortunately, the customer service team has already refunded my money. It would have been a real shame to give someone a watch wrapped with the price clearly visible on the tag.

28 May 2026
Ditur logo

Reply from Ditur

Hi Roxana,

Thank you for sharing your experience.

We are sorry to hear about your experience when receiving the watch.

We do not remove the original tags, as they contain product information from the manufacturer. The plastic on the watch is also not a torn bag, but a protective layer placed between the watch and the lid of the box.

However, I am pleased to see that a solution was found together with our customer service team.

Best regards,
Emma, Ditur

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look