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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers had a great experience with this company. Customers are really happy with the product, highlighting its quality and how clear their vision becomes underwater. Many appreciate the excellent user experience, finding the custom lenses to be a game-changer for diving and snorkeling, allowing them to see clearly and read gauges with ease. However, some customers experienced issues with their orders, noting delays in receiving their products and a lack of clear communication regarding the status of their purchases. A few people also mentioned dissatisfaction with the service, citing problems with responsiveness and the resolution of issues like lens blemishes or incorrect fittings.

What people talk about most

Product

Users describe positive interactions with the product, particularly praising the quality of prescription... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional quality of the... See more

Order

People report ambiguous experiences with order. Many customers praise the swift processing of orders, with... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the bifocal mask for... See more

Service

Consumers find service to be ambiguous. While many reviewers praise the great service, quick repairs, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A couple of weeks ago I made my first ever dives, at the Perhentian Islands, Malaysia, and my new mask worked perfectly. In no time at all it was almost like I wasn't wearing a mask (or spectacles) a... See more

Rated 5 out of 5 stars

Since cataract surgery the prescription lenses in my mask were defunct. Fortunately I kept the original plain glass and Dive Sight were able to fit my new prescription on the original. But what was... See more

Rated 5 out of 5 stars

Having noticed that i was struggling to see my dive gauges with my distance lenses on a recent dive holiday to Indonesia, Dive Sight was a suggested company to go to. Liam was very helpful and informa... See more

Rated 5 out of 5 stars

Good communication from the start. Took a little longer than originally quoted but arrived in time for my holiday. I used to wear contacts but can’t now so this was a life changer the vision is a... See more


Company details

  1. Sporting Goods Shop

Information provided by various external sources

Dive Sight are the uk's number 1 manufacturer of prescription scuba diving masks. Our mission is to help divers across the globe enjoy what the underwater world has to offer! Keep blowing bubbles.... 🤿


Contact info

4.2

Great

TrustScore 4 out of 5

249 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

So I now need vary focal glasses

So I now need vary focal glasses. Tried every thing with my existing mask but no good. Then I tried someone mask and was impressed enough to try my own. So filled in the form and got my optician to send me my prescription which I forwarded with my order. 28 days later I get my tusa mask (which is brill I have one already) with my lens from dive site fitted and in a good strong box. Well its amazing first time was in a 7m pool, within mins I forgot I was wearing them I could see everything again. Used them at dosthill and it was fantastic. I can see my gauges (I'm side mount) my.computer the camera and the setting, things in the distance everything. I can't recommend them enuff. Wish I had jumped in first time instead of wasting a year.
Only disadvantage is u have to have your prescription and the distance of eye center before you order and it takes 28 days, plan ahead. I'm getting a second set for Christmas

31 August 2025
Unprompted review
Rated 5 out of 5 stars

It's made a huge difference.

It's a game changer! I am really pleased with the mask and I wish I'd taken the plunge earlier. It has made a huge difference to my diving experience and I've struggled for too long. Would highly recommend.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Dive mask prescription

Liam was excellent with his communication, he reacted quickly to my questions and delivered a perfect product. I would most certainly use Liam (Dive Sight) again.

Ps i live abroad and the service (with postage etc) worked perfectly.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast and helpful service.

I ordered my goggles on short notice for my first ever diving experience. Liam was excellent and helpful, answering my questions and going above and beyond to ensure they arrived on time.

They worked brilliantly for the holiday and I'm so glad I ordered them, The quality seems excellent so far!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Prescription Lens Dive Mask

I ordered prescription lenses to be fitted to my scuba mask and the results have been fantastic. Such a professional job and I can see perfectly which will really enhance my diving experience. Excellent customer service and prompt replies to queries. Would absolutely recommend going nowhere else but here for prescription lenses

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Service all around

As this was my first ever diving mask, I had a lot of questions and I received friendly and patient answers in a quick manner. Very relieved to find a manufacturer who could do my exact prescription, astigmatism accounted for too. I was kept up to date with the progression of my order and it arrived very quickly and safely. I've taken it out 4 times now and I'm so so happy. The quality is great, and the glass crystal clear.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Great prescription mask

This was my 4th dive mask from dive sight due to my constantly changing prescription.
The mask and lense quality is excellent ( with all 4 ).
Service is great and the finished product is well worth the wait.
I would highly recommend liam and dive sight .

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Great to be able to see again when…

Great to be able to see again when diving after several years of struggling both with the gauges and looking into the blue. I have tried a bifocal insert before, but this time went for the Franklin split and well worth the expense.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

High prescription

Bought two masks, one for my daughter and one for me. We're both pretty high prescriptions (I'm -14 in both eyes) but the vision out of the masks are great. I've still to try them on a dive (heading in a week) but feel very comfortable.
Also, Liam was great and rushed through my daughter's so it would arrive in time (a week early and why I wanted to add a review). Highly recommend.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

2nd mask from Divesight

Not long had my second prescription mask from Divesight and all went well from order to delivery.
Having a bespoke prescription mask for scuba diving is well recommended since you go underwater to see things so having the best vision possible is entirely logical.
Good service all round from divesight. The only thing I would advise is, although it did not affect me, is don’t leave your order too late or close to an important date where you may need it as it takes longer than getting a pair of glasses from the opticians.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Very late request for a potential diver…

Very late request for a potential diver was turned around with the tight time frame and works perfectly for me as I dive here in Egypt. The team were perfect and special thanks to Liam Ward who after several emails and most likely a lot of patience his side I have perfect vision in the sea. Thanks again my dive experience is amazing with proper vision and focus. I will definitely be recommending you to friends. Elaine

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Newbee

Having noticed that i was struggling to see my dive gauges with my distance lenses on a recent dive holiday to Indonesia, Dive Sight was a suggested company to go to. Liam was very helpful and informative, so decided to take up their 50% offer and have the Franklin split lenses in my own mask. I was made aware of the timescale for return, so was not an issue for me. When my mask arrived i was amazed how clear and perfect my vision was wearing the mask. Thanks Dive Sight for a 1st class service.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Liam pulled out all the stops to get me the mask on time for my dive trip.

Nice to be able to see for a change when diving.

21 June 2025
Unprompted review
Rated 4 out of 5 stars

Used mask for the first time this…

Used mask for the first time this weekend, crystal clear vision. Sent my new Tusa mask to Dive Sight, had lenses fitted to the top two thirds, leaving the bottom third normal for reading my dive gauges.
Only disappointment was seeing a 50% off deal a couple of weeks after paying full price. Anyway, no arguing about the quality of the work. First class.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

I have never had such BAD Customer…

I have never had such BAD Customer service.
Could never get hold of anyone to talk to and any message left took days to get a reply.
Two weeks after prescription was sent and was received by them they then said they were waiting for me to send it, as a result had to cancel a course that I needed it for and a trip that the course was being done for.
Have not used the mask yet but have tried it on and the lenses are good

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Since cataract surgery the prescription…

Since cataract surgery the prescription lenses in my mask were defunct. Fortunately I kept the original plain glass and Dive Sight were able to fit my new prescription on the original.
But what was even better, Dive Sight rushed the order through - I had left it a bit late - and the mask arrived two days before my flight to Greece, special delivery!
I am just back from the first snorkel with the new lenses and my sight is perfect in the water.
Thank you Dive Sight so much.

30 May 2025
Unprompted review

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