Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We decided to use Divide to spread the cost of our new mattress as it was pretty expensive. Was easy to do, and gave different options that suited you on check out. Also like the idea you have y... See more
Company replied
I was faced with a very expensive veterinary bill not covered by insurance and was panicking about where to find the money. Usual lenders won’t give me a loan because I am too old. The decision was in... See more
Company replied
I spoke to Becky on their online chat system and she helped me log into my online account and update my expired card details and make a payment. She was super friendly and helpful, quick to respond an... See more
Company replied
Company details
Written by the company
Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.
Contact info
First Floor, ST5 1HH, Newcastle-under-lyme, United Kingdom
- 0800 085 0885
- hello@dividebuy.co.uk
- dividebuy.co.uk
4.5
Excellent
4k reviews
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Very difficult to contact
This company seem unorganised. Difficult to reach , not responding to emails and no telephone contact . I hope they would look into this to save customers nightmares.
3 October 2025
Unprompted review
Reply from DivideBuy
Thank you for leaving us a review, Ola.
We’re sorry to hear about your experience. Providing an excellent customer experience is very important to us and so we certainly want to assist with this. So that we can do so, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help.
We hope this helps. All the best,
The DivideBuy Team
Everything done online
Everything done online. Quick and easy application. Same day decision.
Easy account set up online to track progress. Good communication.
2 October 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
Communication is important to us, so we’re glad that you found our communication useful. We love it when customers find shopping with us so easy.
We hope to see you again soon!
The DivideBuy Team
Easy forms and Quick
Easy forms and Quick, to complete.
Decision made swiftly.
Quick clear e-mail response.
29 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
It was easy and quick to use and only…
It was easy and quick to use and only took minutes to fill in the questionnaire and set it up
28 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Judith.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Great service
Great service! I was accepted after only a few questions. The decision was made quickly. Efficient and recommended.
25 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Angela.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Quick and easy
Quick and easy to request and acceptation was within minutes.
23 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Reginald.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Spreading the cost of my vet bill
It was an easy process to follow and the information re. my vet bill and credit process was clear and straightforward
22 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
I found negotiating the site confusing.
22 September 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to leave a review.
We’re sorry to hear that you found navigating our site confusing. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements.
If you need any assistance with this, we will be happy to help. So that we can do so, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to look into this with you.
All the best,
The DivideBuy Team
Great …
Dividebuy is a great help to buy stuff in affordable monthly instalments. Thanks very much.
18 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We're happy to hear that Dividebuy is a great help to you! Thank you very much for your positive feedback and for highlighting our affordable monthly instalments.
Best wishes,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Reply from DivideBuy
Thank you, Karen.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
having great difficulty navagating your…
having great difficulty navagating your web site . A very helpfull Lady helped me through it . Thabkyou very much
16 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Bob.
Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team!
Best wishes,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review, Avril.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Give me a call please
Couldn’t log in and set my payment period wrong.
16 September 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to leave your feedback, Antoni.
We’re sorry to hear you had some difficulties with our system and were unable to log in to your account to alter your payment date. If you would like any assistance with this, our team will be happy to help. Please feel free to contact our Customer Services team either through our live chat that can be found on our website: https://dividebuy.co.uk/help/ or by contacting us on email at customerservice@dividebuy.co.uk and our team will be happy to help.
All the best,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review, Dorothy.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Pets health
It was easy to deal with and very accessible for what I needed and more importantly helped in a time of difficulty.
9 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Glen.
We love it when customers find shopping with us so convenient, simple and hassle-free.
Do let us know how we can help change your 4 star to a 5 star review!
We hope to see you again soon!
The DivideBuy Team
Dental implant finance
Was quick and easy to apply for the finance and had several payment options .
10 September 2025
Unprompted review
Reply from DivideBuy
Thank you, Denise.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
All done via phone
All done via phone, very polite and respectful and patient, no problems
11 September 2025
Unprompted review
Reply from DivideBuy
Thank you, Kristine.
We’re delighted you had such a positive experience shopping with DivideBuy!
Take care,
The DivideBuy Team
Operation for Charlie
Easy to apply, quick response very pleased with affordable repayments
11 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Susan.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Easy and simple
Easy and simple! Great rates and was sorted within a few minutes! Thanks!
9 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Toni.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
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