DivideBuy Reviews 3,905

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the application process straightforward and easy, often highlighting the quick decisions and approval times. People appreciate the interest-free payment plans and the flexibility they offer, making larger purchases more manageable. The website and personal account management are frequently praised for being well-designed and easy to navigate, contributing to a seamless user experience. However, some reviewers were not happy with slow response times from customer support and encountered issues with logging in or processing payments. A few other people also felt that credit rejections were given without clear reasons, leading to frustration and wasted effort.

What people talk about most

User experience

Consumers find the user experience to be positive, with many describing the application process as easy,... See more

Payment

People report positive experiences with payment, highlighting the ability to pay over several months... See more

Service

Users describe positive interactions with service, highlighting the ease and straightforwardness of the... See more

Response time

Reviewers mention ambiguous feedback about response time, with many customers praising the quick responses... See more

Website

Clients share positive opinions on the website, finding it easy to use, straightforward, and quick for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good able to pay over 6 months for my purchase which has made it possible for me to afford the purchase and interest free great service so far looking forward to buying with them again Thanks... See more

Rated 5 out of 5 stars

Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... See more

Company replied

Rated 5 out of 5 stars

I spoke to Becky on their online chat system and she helped me log into my online account and update my expired card details and make a payment. She was super friendly and helpful, quick to respond an... See more

Company replied

Rated 5 out of 5 stars

I was faced with a very expensive veterinary bill not covered by insurance and was panicking about where to find the money. Usual lenders won’t give me a loan because I am too old. The decision was in... See more

Company replied


Company details

  1. Non-bank financial service

Written by the company

Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
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Rated 5 out of 5 stars

Fantastic purchase

Fantastic purchase, and excellent service with a quick delivery.

20 July 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Simon.

We’re delighted you had such a positive experience shopping with DivideBuy!

Take care,
The DivideBuy Team

Rated 5 out of 5 stars

So easy to buy

So easy to buy, with a divide buy. No complicated. Thank you divide buy.

9 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Jaspreet.

We love to hear when customers find shopping with us so easy!

We hope to see you again soon,
The DivideBuy Team

Rated 5 out of 5 stars

Always very good

Always very good. Transparent and helpful. Easy to deal with.

9 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Linda.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

Interest free and quick decision!

Superb! Highly recommend this company. Quick decision and they have helped me secure a dream summer house with low cost interest free payments over 36 months. Would definitely use again.

8 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

This is excellent to hear! We’re pleased to have been able to assist you in placing your order for your summer house using our services.

We hope to see you again soon,
The DivideBuy Team

Rated 5 out of 5 stars

Great option

Very easy process to follow and very speedy confirmation

5 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

We love it when customers find shopping with us so convenient, simple and hassle-free.

We hope to see you again soon!
The DivideBuy Team

Rated 5 out of 5 stars

To help my pet

It was straight forward to apply for the funds no problems at all application form was easy to fill in excellent service would recommend the company to friends and family

5 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Donna.

We're happy to hear that the application process was straightforward and easy to navigate. We appreciate your recommendation to friends and family and value your positive feedback!

All the best,
The DivideBuy Team

Rated 5 out of 5 stars

Amazing option to divide your payments…

Amazing option to divide your payments on your purchases.
Excellent

31 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Angus.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Quickly refunded a cancelled order when the seller completely messed up my order. Very professional.

2 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Dec.

We're happy to hear that our service met your expectations. We appreciate your positive feedback regarding the prompt refund for the cancelled order.

We hope to see you again soon,
The DivideBuy Team

Rated 5 out of 5 stars

Options to pick

Easy to choose the correct option for my budget. Application was smooth and easy to complete.

2 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Clare.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

Very straightforward

Very straightforward, with an easy process, I will definitely use this again.

2 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Lance.

We love it when customers find shopping with us so convenient, simple and hassle-free.

We hope to see you again soon!
The DivideBuy Team

Rated 4 out of 5 stars

Very good service

Very good service, quick

1 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Joanne.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Do let us know how we can help change your 4 star to a 5 star review!

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

Simple process

Simple process, easy to navigate.

Detailed and prompt communication

28 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

Communication is important to us, so we’re glad that you found our communication useful. We love it when customers find shopping with us so easy.

We hope to see you again soon!
The DivideBuy Team

Rated 5 out of 5 stars

Straight forward to used

Straight forward to used, i have checked out at ease and very smooth, plus with no interest to be paid at the end, pay what you owed, I surely recommend them.

24 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

The process was easy and…

The process was easy and straightforward very happy as it all came together very professional many thanks...

20 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Garry.

We’re delighted you had such a positive experience shopping with DivideBuy!

Take care,
The DivideBuy Team

Rated 5 out of 5 stars

Really easy process.

It was a really easy webpage and the process was easy to follow and quick.

24 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Valerie.

We love it when customers find shopping with us so convenient, simple and hassle-free.

We hope to see you again soon!
The DivideBuy Team

Rated 4 out of 5 stars

I have opted the services to pay my AAT…

I have opted the services to pay my AAT Fee, and got it in few minutes without mark-up.

20 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Muhammad.

We love to hear when customers find shopping with us so easy!

We hope to see you again soon,
The DivideBuy Team

Rated 5 out of 5 stars

Very easy to apply and so helpful to…

Very easy to apply and so helpful to spread the cost over time thankyou

19 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Sarah.

We're happy to hear that the application process was easy for you. We're also glad our payment options were helpful and convenient for your needs.

All the best,
The DivideBuy Team

Rated 4 out of 5 stars

Keeping me informed as and when…

Keeping me informed as and when necessary.

19 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

Communication is important to us, so we’re glad that you found our communication useful.

Do let us know how we can help change your 4 star to a 5 star review!

We hope to see you again soon!
The DivideBuy Team

Rated 5 out of 5 stars

Bought a side with 12 installments

Bought a side with 12 installments. Only 3 left, everything went smoothly from the beginning. It’s 5 star for me.

20 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Janos.

We’re pleased you had a hassle-free experience using DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

Was really happy how quick the response…

Was really happy how quick the response was for the decision as thank you to this company my baby girl zuki could have an operation at the vets so a big thank you

18 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Mary.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

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