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See what reviewers are saying

Rated 1 out of 5 stars

In January I purchased a boiler through BOXT. And I stress the word PURCHASED because paid in full, I never requested any finance at any stage. Since the day after, I have been constantly receiving... See more

Company replied

Rated 1 out of 5 stars

Refused interest free loan of £52 50 per month for 12 months via Aqualisa showers. I'm a Male full time worker on >£40k, house owner and Experian score of 999! Never been refused loan ever! Total hous... See more

Company replied

Rated 1 out of 5 stars

I have impeccable credit (which I check regularly) have probably what is deemed as a high income; applied for interest free credit over 12 months. Instantly declined with no explicable reason. So... See more

Company replied

Rated 5 out of 5 stars

Wise budgeting: So often we put off purchasing a much need item due to thinking "I must first put the money aside" and then never getting around to doing so. Divido provided us with opportunity to... See more

Company replied

Company details

  1. Automation company

Written by the company

If you are a consumer with feedback or a question, please contact the retailer or lender directly, as only they will be able to help you. Divido is a software platform licensed by over 1,000 retailers and lenders around the world to offer consumers the option to spread the cost of a product or service. Our retailers and lenders will be happy to discuss your feedback and answer your questions directly if you reach out to them.


Contact info

1.9

Poor

TrustScore 2 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent

Excellent. Simple and quick, easy to use. Great service.

13 March 2018
Unprompted review
Divido logo

Reply from Divido

Hey Sam,

Thank you for a lovely review - we are pleased to hear that you found our service simple and easy to use!

Best wishes,

The Divido Team

Rated 5 out of 5 stars

Good customer service

The whole process didn't take long after doing all credit checks. My request was approved within minutes. The staff were good professionals and efficient. I will definitely recommend Divido. I am pleased with the help i got from them.

8 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Rugsha,

Thank you for saying you would recommend us. We are happy you found our staff helpful and professional, we aim to provide great customer service all day every day.

Kind regards,

The Divido Team

Rated 5 out of 5 stars

Pleased in the way the transaction was carried out.

Pleased in the way the transaction was carried out no hassle and it suited me financially.The reason being that because paying monthly with no interest means that I still get interested on my savings good trustworthy company to deal with.

8 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Mayo,

It is great to hear you have found the application process efficient - 'Instalments made simple' is what we are all about!

Thank you for the feedback!

The Divido Team

Rated 5 out of 5 stars

Very good service lots of communication…

Very good service lots of communication and quick responses happy days

8 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Sam.

We are glad the communication was great throughout the application process, that is exactly what we strive for - thank you for the review!

Have a great day!

The Divido Team

Rated 5 out of 5 stars

Thankyou thankyou thankyou the product…our dream sleep

Thankyou thankyou thankyou the product is brilliant ...I had the buddle .....matress... pillows ...duvet and matress cover !!! I must say I am very impressed....right from start to finish of my order to my delivery......The product is first class and the staff very profesional ..The duvet is so cosy .....the pillows give me the right support ...and the matress a dream to sleep in ... Well done to all of you first class service first class product

7 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Pauline,

Thank you for the feedback and we are happy to hear you had a first class customer experience!

Best regards,

The Divido Team

Rated 5 out of 5 stars

Excellent service...

Excellent service.... well recommended..!!!

6 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Rundeep,

We are thrilled you were happy with the service and glad to hear you would recommend us.

Have a great day!

The Divido Team

Rated 5 out of 5 stars

My thoughts about the brilliant company boxt

I had the pleasure of having a replacement boiler fitted by boxt. The whole experience was first class from start to finish. I was given opportunity to decide each step from beginning to end. The technicians were courteous and extremely pleasant, worked to a very high standard. I would advise anyone requiring this type of work to contact boxt as a first port of call. My compliments to the whole team thank you

6 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi David,

We are glad to hear you had a pleasant experience and thank you for the review!

The Divido Team

Rated 5 out of 5 stars

Simple, pain-free borrowing

I recently purchased a Simba mattress and decided to spread the cost.

Divido offered three options, giving me more choice of how long I wanted the finance agreement, with 0% interest.
The initial set-up was very simple and pain-free.
I was using my mobile to purchase and the web pages loaded pretty fast and smoothly.

I have received a few friendly emails from Divido and I totally understand what I owe and when first payments will be taken after they have written to me with notification.

If I make future finance payments on goods and Divido are the financer, then I'll feel content I'm with a good lender.

6 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Mick,

Thank you for the review, your feedback is valuable to us! We are very happy to hear that you found our service to be easy to understand and follow.

Enjoy your new mattress!

The Divido Team

Rated 4 out of 5 stars

Fantastic service.

I applied for a loan for a purchase, the process with simple, quick and efficient. I only needed to provide a few simple details and had a decision within minutes. I would have provided 5 stars but it would appear that part of the process is incompatible with Apple Safari so I would recommend using Firefox or something similar. Otherwise perfect.

5 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Gordon,

Thank you for the great review! We are happy to hear you found the application process simple, quick and efficient. The application process does work on Apple Safari; however, you will need to enable third party cookies.

Thank you for the feedback and have a great day!

The Divido Team

Rated 5 out of 5 stars

Exceptional company

The whole experience from start to finish was perfect .The two heating engineers were awesome .
I would recommend not to everyone.

Thanks again for everything

2 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Michael,

We are happy to hear you have had a great experience with us. Thank you for the review!

Kind regards,

The Divido Team

Rated 5 out of 5 stars

Very quick and easy to approve my loan

Very quick and easy to approve my loan. No lengthy paperwork , no time taking form completed. Excellent finance provider.

2 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Mohammed!

Thank you for the review. We are pleased to hear you have found the finance process easy to use!

All the best,

The Divido Team

Rated 5 out of 5 stars

Extremely easy to use

Extremely easy to use, accepting of a lot of cases even with bad credit, flexible repayment options.
Really would recommend this company for financing your larger goods.

1 March 2018
Unprompted review
Divido logo

Reply from Divido

Hi Dale,

We really appreciate the feedback! Thank you for saying you would recommend us.

Have a great day!

The Divido Team

Rated 5 out of 5 stars

Excellent service

Quick and easy application. Very fast response. 0% interest
Would highly recommend to anyone and will definitely be using them again. 😀

28 February 2018
Unprompted review
Divido logo

Reply from Divido

Hi Jack,

We are happy to hear you have found the Divido experience easy to use. Thank you for the review!

Kind regards,

The Divido Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful customer service, was kept informed every step of the process, quick and efficient experience would be happy to use again.

27 February 2018
Unprompted review
Divido logo

Reply from Divido

Hi Jay,

Thanks for your review! We are always happy to hear from customers such as yourself as we strive to make consumer finance quick, transparent and fair.

All the best,

The Divido Team

Rated 5 out of 5 stars

For people who like to check company’s out beforehand.

I would recommend divido and definitely use them again, I would not have been able to purchase my new mattress and that is why I am going to give 5 stars.
I hope this review helps
John

22 February 2018
Unprompted review
Divido logo

Reply from Divido

Hi John,

Thank you for the feedback. We are glad you had a good experience with us.

Enjoy your new mattress!

The Divido Team

Rated 5 out of 5 stars

Went to buy a mattress from Simba but…

Went to buy a mattress from Simba but couldn't afford to pay the £600 for the mattress there and then but they had a finance option with Divido. Glad to say I chose the finance option, found out there and then if I was accepted and transaction was processed straight away, had nothing but positive emails from Divido explaining everything and friendly customer service team who have emailed a few times since receving my mattress basically asking if everything was okay and if I was happy etc. And the fabby thing about using Divido is that I have 12 months to pay for my mattress but 0% interest for that 12 months. Lovely team :) very happy customer :)

22 February 2018
Unprompted review
Divido logo

Reply from Divido

Hi Sian,

Thank you for the amazing review! We definitely want to take care of our customers and are thrilled that this is reflected in our service. Hope you are enjoying your new mattress.

Have a great day!

The Divido Team

Rated 5 out of 5 stars

I hadn't heard of Divido before

I hadn't heard of Divido before. They are the financial service providing 0% interest rates when I purchased a mattress from Simba Sleep. The online application service was straight forward and the email correspondence kept me in the loop.

22 February 2018
Unprompted review
Divido logo

Reply from Divido

Hi Mary,

Thank you for the review. We are glad you had a good experience with us and that you were happy with the communication from the team throughout the application process.

Enjoy your new mattress!

The Divido Team

Rated 5 out of 5 stars

Very simple

Very simple, quick and easy to do.

21 February 2018
Unprompted review
Divido logo

Reply from Divido

Hi Emily,

Thank you for the review!

Kind regards,

The Divido Team

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