Provided the forms well. Instructions for the filling out the forms was often good but sometimes confusing and sometimes lacked clarity. Help with questions was sometimes slow and some questions wer... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The questionnaire platform is not very user friendly, constantly felt like I had to hunt for hidden questions. Also, the support advisor was not extremely helpful in offering assistance on specific co... See more
Company replied
A knowledgable person was ultimately very helful, as your instructions in the packet are VERY confusing. Kathleen was great. Eileen, not so much.
Company replied
**UPDATE as of 7/18 from a 1 star review** After posting my initial review, I was contacted by Tamara from Divorce.com. She listened to my concerns and offered a 50% refund. I'm very pleased wi... See more
Company replied
Company details
About Divorce.com
Written by the company
Divorce can be brutal, but it doesn’t have to be that way. Divorce.com—run by the same expert team who pioneered online divorce more than two decades ago—offers expansive online services that lessen the burdens and costs of divorce.
While other services are limited in their approach, our powerful online solution offers three pillars of support to cover virtually any divorce scenario:
- Use Our Online Tool for a Fast-and-Affordable Divorce
- Access On-Demand Mediation
- Find a Family Law Attorney from Our Trusted Network
Divorce.com strives to deliver efficient and optimal outcomes for our customers, regardless of their situation. In many cases, we save our customers thousands over the typical divorce process.
- Use Our Online Tool for a Fast-and-Affordable Divorce
- Access On-Demand Mediation
- Find a Family Law Attorney from Our Trusted Network
Divorce.com strives to deliver efficient and optimal outcomes for our customers, regardless of their situation. In many cases, we save our customers thousands over the typical divorce process.
Contact info
2018 156TH AVE NE , 98007, BELLEVUE, United States
- 1.888.334.0710
- info@divorce.com
- divorce.com
3.3
Average
341 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Made filing easy
So far everything has been really smooth Ask me again with the divorce is final.
25 January 2026
Unprompted review
Reply from Divorce.com
Thank you for your feedback! We’re happy to hear things have been going smoothly so far. If you need any assistance at any point, our team is here to support you.
Terrible support and customer service
Terrible support and customer service. Misleading claims on tiers of service.
1 October 2025
Unprompted review
Reply from Divorce.com
We're sorry to hear that your experience didn't meet your expectations and we have reached out to you directly to provide assistance.
Easy enough but missed required legal forms
If filing for an uncontested divorce, the process was generally easy to understand. Some of the user experience steps are missing, and I had to reach out to support agents a couple of times to request help because of system issues. The process was fairly straightforward, but they missed some required forms for the state of Pennsylvania, and were unhelpful in resolving the issue because they considered my case already closed. I was able to figure out the missing legal requirements myself, but I would not expect it to be easy for anyone to navigate on their own.
1 December 2025
Unprompted review
Reply from Divorce.com
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear about the challenges you encountered.
We’ve reached out directly to better understand your situation and truly appreciate the opportunity to connect and help clarify any remaining concerns. Your feedback is important to us and has been shared with our team as we continue working to improve the process for future customers.
The case managers were quick to respond…
The case managers were quick to respond with good information an helpful solutions. The entire experience made getting this done much less difficult than I expected it to be. Thank you!
15 January 2026
Unprompted review
Reply from Divorce.com
Thank you so much for your kind feedback! We’re glad to hear that our case managers were responsive and able to provide helpful information and solutions. Making the process as smooth and stress-free as possible is always our goal, and we truly appreciate you taking the time to share your experience. We can't wait to share this with our team. Wishing you all the best moving forward!
Avoid
Couldn't book an appointment for mediation until after the return window.
Can't return after learning I'm now needing an attorney for a contested divorce.
They cannot suggest what to put in the agreement. You have to pay extra for an attorney and legal advice.
The case managers do not work with you. The case manager cannot work with the mediator.
Overall terrible experience and they do not seem willing to help.
Do not use this service, get yourself an attorney.
15 December 2025
Unprompted review
Reply from Divorce.com
We’re sorry to hear you’re dissatisfied and appreciate you sharing your experience. Our service is designed for uncontested matters, and mediation availability is dependent on scheduling and client readiness within the return window. When a case becomes contested, we are not attorneys, which is why legal advice and drafting guidance are not included in the base service and may require additional resources.
Case managers and mediators have separate roles and are unable to provide legal advice or collaborate on strategy, which helps maintain neutrality. We regret that this wasn’t the right fit for your situation and encourage you to reach out to us with any further questions.
Forms are incorrect with no way to…
Forms are incorrect with no way to easily edit individual boxes. This service is absolutely not worth the money
8 January 2026
Unprompted review
Reply from Divorce.com
Hi Nolan, your Case Manager has reached out to you to help!
Did not finalize from start to finish
I only gave them a one star because they did all the paperwork right until my spouse didn't sighn the divorce summons. I spent a little over a thousand dollars & they gave me no advice how to finalize my divorce in the event that it wasn't signed. If I would have known that I would have rather payed extra for a lawyer knowing that it would have been done from start to finish.
19 May 2025
Unprompted review
Reply from Divorce.com
We’re sorry to hear about your frustration. Our service is designed for uncontested divorces, which means we can prepare and complete the paperwork when both parties are willing to sign. If a spouse does not sign, the case becomes contested, and we are legally unable to provide advice on how to proceed or finalize the divorce without an attorney.
We appreciate your feedback and encourage anyone with concerns about eligibility or next steps to reach out so we can help explain available options based on their circumstances.
Bunch of scammers
Bunch of scammers. They will not refund the money of an 80 year old man going through a divorce of 48 years. He was confused and signed up on this loser site. We got a lawyer and my dad got confused and got roped into this scam site. He signed up for $999. Never did anything after that. His lawyers saw the charges going through his financials and questioned it immediately. Contacted site...nope no refund sorry. Have a nice day. Thanks for the free 1k as we did absolutely nothing for you. I am not done obviously. Merry Christmas to my dad struggling to pay his assisted living bill, as a 30 year military VET, because of companies like this that pray on old people! Do not do business with them.
Charles Schewe! Look ot up!
22 December 2025
Unprompted review
Reply from Divorce.com
Hi Matt, we strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns.
Karina was very helpful.
22 December 2025
Unprompted review
Reply from Divorce.com
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Horrendous customer service, delayed filing made the process more stressful,
Customer service is practically non-existent. If you want to get a response, they will pass it along to a caseworker and may get back to you in 24-48 BUSINESS HOURS.
If you use their service to file there are months added to the process because it takes them at least a week to process any step (they receive your forms and have 7-10 business days--2 full weeks---before they do anything). Then they took a week to between generating a label and getting the papers to the post office. The divorce was delayed months by this process.
Do NOT waste your money or pay for the added stress of using Divorce.com
2 December 2025
Unprompted review
Reply from Divorce.com
We are sorry to hear that you had a poor experience with our support team, Marissa. We take customer service seriously and are continually looking for feedback to improve our service. We have reached out to you directly to address your concerns.
Reply from Divorce.com
Thank you! Your positive feedback is much appreciated.
Currently not satisfied with the company foundation and lack of clarity in documents.
Currently not satisfied with. The process so far seems easy however, the clarity in them are lacking. Information was missing from my final divorce decree when it was clearly acknowledged on other forms. They way they have the wording is confusing. I understand the people we communicate are not the lawyers but the customer service agents and they have been great but also have their hands tied by the rules. As of write now, I can not work and recommend this company. The divorce process is stressful enough and this has compounded and made delays in other aspects needed. I will update my review depending on how they handle my request of getting my issues resolved. Current date- 12-2-25
26 November 2025
Unprompted review
Reply from Divorce.com
We are truly sorry to hear that your experience so far has added stress during an already difficult process.
While we’re glad to learn our support team has been helpful, we completely understand your frustration. The divorce process can feel overwhelming, we see that you have been contacted and assisted with answering questions and addressing expectations.
If there’s anything additional you’d like us to look into, please don’t hesitate to reach out. Your feedback is important, and we’re here to help.
Karina is the best!
Karina has been extremely helpful & personable during all our interactions. Her patience and insights as she guided me through this process has been invaluable. I couldn't have asked for a better experience.
24 November 2025
Unprompted review
Reply from Divorce.com
We can’t wait to share your 5-star review with our team. Thank you for sharing!
The support I needed
Getting a divorce is already daunting and overwhelming. Divorce.com made it easy to understand and navigate the process. Being able to connect with a human person for help was the most valuable part for me. I emailed questions that I felt embarrassed not knowing and they were always answered, making me feel supported.
14 November 2025
Unprompted review
Reply from Divorce.com
Thank you so much for sharing your experience. We’re truly glad to hear that we could help make the process easier to understand and navigate. Knowing that connecting with a real person made a difference for you means a lot to our team.
There are no embarrassing questions during a divorce—just moments where support matters most. We’re grateful we could be there for you and provide the answers and reassurance you needed along the way.
Thank you for trusting us during such an important time.
Made the divorce process simple.
Helped successfully navigate a difficult life event. The portal was easy to use and having a case manager to work through the process helped save time and energy.
3 November 2025
Unprompted review
Reply from Divorce.com
Thank you for sharing your experience, Ben. We’re happy to hear the portal was easy to use and that having a Case Manager by your side made the process smoother during such a difficult life event. We know how challenging these moments can be, and we’re grateful you trusted us to help guide you through it.
Karina was AWESOME
Karina was AWESOME. She helped me SO MUCH through my entire divorce process. I really appreciate having a go to when I had any questions or concerns.
18 November 2025
Unprompted review
Reply from Divorce.com
Thank you so much for your review, Brett. We’re glad to hear that Karina was able to support you throughout the process. Divorce is hard, and having someone you can rely on during this process makes a difference. We truly appreciate you taking the time to share your experience.
Melody was extremely helpful…
Melody was extremely helpful and was able to answer all of my questions thoroughly. I was feeling a little stressed and she quickly helped answer my questions and put my mind at ease.
14 November 2025
Unprompted review
Reply from Divorce.com
Hi Teresa, thank your for taking the time to leave feedback. We’re glad to hear that Melody was able to support you, answer all of your questions, and help ease your concerns. We are here to help make this process easier for you.
ease of use is high
7 November 2025
Unprompted review
Reply from Divorce.com
We appreciate your feedback, David. Divorce is hard enough, we are glad we were able to help simplify the process.
Melody knows her stuff and she's nice…
Melody knows her stuff and she's nice and considerate. Thank you to her. She's a standout compared to her peers!
3 November 2025
Unprompted review
Reply from Divorce.com
Thank you very much for sharing your review. We love hearing from our customers.
The whole process was fairly easy
The whole process was fairly easy, and there was always quick help available when needed.
3 November 2025
Unprompted review
Reply from Divorce.com
We’re glad you found the process easy. Our goal is to simplify what is already a difficult process.
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