Dixon Commercial Investigators Reviews 

95
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I’m extremely disappointed with the service I received from Dixon. I hired them to recover a debt, and instead of representing my interests as their client, they seemed more focused on accom... See more

Rated 1 out of 5 stars

do not hire them as a collections agency. We've given them several files, one worth around 70k. The sent a statement that they collected the amount and their commission was 40k. Then they denied recei... See more

Rated 1 out of 5 stars

We just received Trust Statement form DIXONS and apparently we owe over $6000 for accounts we closed with them months ago due to their negligence in getting our money back. When we did contact the per... See more

Rated 1 out of 5 stars

This company is very attentive right up until you sign and pay for your membership. After that it is virtually impossible to get ahold of the person in charge of you accounts. We received no updates... See more

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1.3

Bad

TrustScore 1.5 out of 5

95 reviews

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1.3

All reviews

(95)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Save your money!

Save your money! They are all over you to collect your membership fees and then disappear after they get it! With how persistent they are on the sales end you expect that they will do the same to collect for you, but I couldn't even get reply emails to my requests for credit reports on possible clients, so how could I ever trust them to collect money for my company? Stay away!!!

6 November 2024
Unprompted review
Rated 1 out of 5 stars

This company is very unprofessional

This company is very unprofessional. I received a call from a lady and I explained to her about my Sons being sick and she told me they should stay in hospital and die.

I have never been so humiliated and asked her if she need proof and she said no and stated she will keep harassing me.

5 November 2024
Unprompted review
Rated 1 out of 5 stars

Scammers, don't do business.

Absolute scam. They dont do anything to collect. The only thing they do is to charge you and don't do anything to collect. Save yourself time and money and don't do business with them.

8 July 2024
Unprompted review
Rated 1 out of 5 stars

Very unpleasant experience with Dixon

We had booked an appointment with a company to repair a refrigerator. After making the appointment, we realized that the company had received many negative reviews online, so we cancelled the appointment and booked with another appliance repair company that had been recommended. We subsequently received an invoice from the first company billing us for "Diagnose and Repair of Electric Appliance - Refrigerator". No diagnosis or repair was done. In fact, as we understand it, the charge was for a cancelled appointment. We asked the company to send us a corrected invoice reflecting what it was for, which we would pay. Instead of taking that simple step, the company referred the account to a collection agency. That agency contacted us, and we explained the situation to them. They agreed that we had a valid position, and that they would not pursue the case. Some months later, we received a threatening and erroneous email from another collection agency, Dixon Commercial Investigators. We provided that agency with the same information, but they were not interested in communicating with us, other than to send further threatening emails. They did not respond to emails or a phone call. We finally decided to pay the invoice rather than wasting any more time on the matter. Our experience with Dixon Commercial Investigators was very unpleasant and left us with the impression that they are an unethical company.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Won't stop harassing me

Won't stop harassing me! My ex-roommate who got escorted out of my home by RCMP due to physically scaring my mom was not allowed back into my home without RCMP there and left all his belongings and now wants the rent for the days he was not living there plus other ridiculous costs he feels I owe him. So he is using Dixon to try to get money back and in a Dixon letter it wrote if I don't reply then they will take me to court and over a year now with over 500 calls , they won't stop!!! I asked them to take me to court and she replied " NOOOOOO". Very unprofessional and just a horrible company!!

8 May 2024
Unprompted review
Rated 1 out of 5 stars

scam of a company

scam of a company. they charge you $1000 for a 'membership'. do NOTHING to try and collect for months until your basically forced to go into 'phase 3' when they THEN only try to collect for you and ONLY cause then they will take FOURTY PERCENT of what they collect. JOKE

8 May 2024
Unprompted review
Rated 5 out of 5 stars

A girl named Stacey called with a debt…

A girl named Stacey called with a debt I had forgot about. When she first called I was stressed. She calmed me down set up a very reasonable and doable payment plan and was even able to waive some interest for me. My debt was not sent collections and didn't effect my credit. I had to speak to Stacey a few different times always helpful and friendly.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

We have been working with Dixon…

We have been working with Dixon Commercial Investigators for a few years now and are very pleased with their services and high success rate. Their diligence and perseverance have paid off on several of our delinquent accounts both domestic and in the USA.
We will continue to retain Dixon Commercial Investigators as our credit management specialists and would highly recommend them.

22 December 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam as scam could possibly…

This is a scam as scam could possibly be. There is nothing that this company will do for you to recover your money. They are in the business to collect massive membership fees and then do NOTHING! You are better chase your debtors yourself and even if you are unable to recover the money, you won't be on the hook for never-ending upselling that they push you to suck up even more money out of you, and give you back nothing.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

I decided to try a collection agency…

I decided to try a collection agency after stressing myself out trying to chase my customers. I have received sales calls from Dixon Commercial Investigators in the past, and decided to try it out. Its literally like having another employee working for you. I am very happy with my decision.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Pleased with the over all service

Pleased with the over all service, only issue I had was resolved and explained. They did make good on the Guarantee that they offer. It states that they will recover ten times what it costs you, It did take about 9 months.

18 October 2023
Unprompted review
Rated 1 out of 5 stars

Do NOT do business with

Whatever you do, do NOT, I repeat, do NOT do business with this company. Our experience with them was horrendous.

Not a single penny was collected by them, no proof of working the files ever provided, employees have extremely demeaning tone when you ask for any kind of supporting documentation for the work they say they did. Nor do they provide "coupons until they do collect" as per their contract.

And then the owners make fake 5 star reviews...just look at the names...what a joke.

11 July 2023
Unprompted review
Rated 5 out of 5 stars

I signed up with Dixon about 5 years…

I signed up with Dixon about 5 years ago. Success has been decent. They collected about half of what I submitted in a few months. Pretty good overall. Then last week, I randomly received a check in the mail. I haven't submitted anything new in quite some time so I was confused at first. But it turns out it was one of the original files I submitted. After 5 years, they were still working on it, and still recovered.

10 October 2023
Unprompted review
Rated 1 out of 5 stars

Would never do business with

Certainly wish there was a way to give zero or negative stars!!!

Do NOT deal with them. Every bad review is true imo. We have same horrible experience with them and deeply regret ever selecting them.

Leave a true review of your experience and u will be threatened with legal action for "slanderous" review. You will be treated worst than any debtor while you are a paying customer (even on accounts they never collected on). They will try to say you breached the contract for reasons not listed on the contract. And omg, the tone, even after giving S.C. (hope you reading this) a chance to refresh n reset, poor girl cannot do it. I fear therapy is needed for alot of their employees on daily basis.

10 October 2023
Unprompted review
Rated 1 out of 5 stars

Scam Alert!!! Buyer be aware!!! Dixon Collections will rip you off.

I have paid $864.00 to open an account. I have customers that did not pay, which includes a judgment in the amount of $86.000.00 + interest which would be around $97,000.00, to make a very long story short... a while later they informed me that it is useless and that they went after the guy and had no chance of collecting the entire amount, after a back and forth for 2 weeks, I offered a settlement at $25,000.00 lump sum, in the end, Dixon Commercial convinced me to accept $22,500.00, to which I finally said yes, thinking that $22,500.00 minus they advertised fee of 10% would come to approximately $20,000.00 in my pocket, better than nothing but not even close to $97,000.00. At that point they received my payment from the person that owed me, ... They kept my payment in their office for almost 2 and half months, from Dec 31 2021 till March 04 2022, 20 phone calls later and a lot of runaround on my behalf from every single one of their employees (let's not forget that these people are supposed to be looking for my best interests, because I already paid them to set up an account and become their client), telling me all kinds of stories they finally sent my cheque, and Surprise Surprise, I have received a cheque from Dixon Commercial in the amount of just over 12,000.00 (See Attached Pic), these horrible people not only convinced me to accept a minimal amount as settlement, they also took from me almost 50% of the recovered funds, that on top of basically selling me off as their customer I would like to get in contact with any and all victims affected by this horrible company. Please contact me... I would like to file a class action lawsuit against Dixon Commercial Investigators

28 August 2022
Unprompted review

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