Excellent prices and product quality from a not very local timber merchant. Prices lower than purchasing directly from same timber merchant. Communications from and efficiency of DIY B. S. leaves sign... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can’t really fault this company. I made the mistake of ordering from them when I was looking for supplies & thought I was ordering from a local company. After a long wait they must have contacted Ho... See more
Company replied
I recently purchased the 18mm Structural Hardwood Plywood and I’m genuinely impressed. No damage, no delamination, and the edges were clean and straight. Unlike B&Q or Wickes the faces are smooth... See more
Company replied
Good basic products which were supplied by a local merchant (Travis Perkins) but at a much better price than I could obtain. DIY Building Supplies were really helpful on the phone when I needed to add... See more
Company replied
Company details
- #92 of 121 best companies in DIY Store
Written by the company
We are your one-stop shop for building material supplies, with a dedicated trade service for contractors and helpful staff ready with advice and insights for DIYers.
Contact info
Unit 6, Lawmax House, 30-32 Nottingham Road, STAPLEFORD, United Kingdom
- 0115 6976800
- sales@diybuildingsupplies.co.uk
- diybuildingsupplies.co.uk
4.4
Excellent
758 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy to order good experience
easy to order
delivred on time
delivery driver helpful placing hardboard in garage for me
when neccessary will order furtjer items
19 December 2025
Reply from DIY Building Supplies
Hi Julie, thank you for your review. We’re glad you were happy with our service!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Reply from DIY Building Supplies
Hi Richard, thank you for your review. We’re glad you were happy with our service on multiple occasions!
We really appreciate your kind words and we look forward to supplying you once again.
Best regards,
The DIY Team
Goods delivered quickly and in good…
Goods delivered quickly and in good order. Only issue was no notification of delivery so I was out when they first turned up. Fortunately he came back the next day, but an email could have avoided that.
12 December 2025
Unprompted review
Reply from DIY Building Supplies
Hi Paul, thank you for your honest review. We’re glad you were happy with our service! We are sorry that you didn't receive our delivery notification. We will investigate why this happened to ensure it doesn't happen again.
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Great customer service if you have some…
Great customer service if you have some questions about your purchase. fast and reliable delivery to your doors.
2 December 2025
Reply from DIY Building Supplies
Hi Virginijus, thank you for your review. We’re glad you were happy with our customer service!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Great service excellent delivery time
1 December 2025
Reply from DIY Building Supplies
Hi Kev, thank you for your review. We’re glad you were happy with our delivery time!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Great products and price
Great products and price, with quick deliver despite tricky access to the site.
17 December 2025
Unprompted review
Reply from DIY Building Supplies
Hi Jocelyn, thank you for your review. We’re glad you were happy with our products and prices!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Excellent service & at a great price
25 November 2025
Reply from DIY Building Supplies
Hi Mr Zarek, thank you for your review. We’re glad you were happy with our service and prices!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Reply from DIY Building Supplies
Hi Gyunay, thank you for your review. We’re glad you were happy with your delivery!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Great service
Great service, arrived as stated. Much better value than using my local services. Thanks
5 December 2025
Unprompted review
Reply from DIY Building Supplies
Hi Chris, thank you for your review. We’re glad you were happy with your order!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Great Company
Nothing was to much trouble
the girls on the phone was very helpful and pleasant
All my goods arrived exactly when they said they would
I will definitely be using this company again
4 December 2025
Reply from DIY Building Supplies
Hi RW, thank you for your review. We’re glad you were happy with our service!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Great products
Great products, excellent price. I had a problem with delivery & they sorted it. Very good customer service.
12 December 2025
Unprompted review
Reply from DIY Building Supplies
Hi Paul, thank you for your review. We’re glad you were happy with our customer service!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Ordering was easy
Ordering was easy, delivery on time and efficient, materials good quality
3 December 2025
Reply from DIY Building Supplies
Hi Keith, thank you for your review. We’re glad you were happy with our materials!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
brilliant company to deal with!
Absolutely brilliant company to deal with, delivered on time as communicated and half the price of all the competitors. Cheers guys, Merry Christmas 👍🏻
17 December 2025
Unprompted review
Reply from DIY Building Supplies
Hi Liam, thank you for your review. We’re glad you were happy with your order!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Reply from DIY Building Supplies
Hi Marc, thank you for your review. We’re glad you were happy with our service!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Delivery on time and great product
Delivery on time and great product
16 December 2025
Unprompted review
Reply from DIY Building Supplies
Hi Robert, thank you for your review. We’re glad you were happy with your delivery!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Sheets of ply
Was easy to to order, communication of delivery time was good and quick
1 December 2025
Reply from DIY Building Supplies
Hi Wayne, thank you for your review. We’re glad you were happy with our delivery times!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Competative prices and great Customer Service
Great Customer Service- my 1st order so needed clarification on one or two points. Resolved quickly and painlessly.
Very competitive pricing and no problem with quality of wood/ goods received.
Have no hesitation recommending this Company.
28 November 2025
Unprompted review
Reply from DIY Building Supplies
Hi Steve, thank you for your review. We’re glad you were happy with our customer service and quality of materials!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
All items received on time and in good…
All items received on time and in good condition
10 December 2025
Unprompted review
Reply from DIY Building Supplies
Hi Clive, thank you for your review. We’re glad you were happy with your materials!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Quick delivery and very good value
Quick delivery and very good value. The gravel boards and post were of good quality. The driver was very considerate and left the panels in a neat stack on the driveway.
3 December 2025
Unprompted review
Reply from DIY Building Supplies
Hi Chris, thank you for your review. We’re glad you were happy with your delivery!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
Reply from DIY Building Supplies
Hello, thank you for your review. We’re glad you were happy with our customer service!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.