DIY E-Liquids Reviews 

139
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

The service is terrible I never received my order. The tracking number they gave for Royal Mail was not recognised. Customer service is none existent tried calling over 50 times and it just rings out... See more

Rated 2 out of 5 stars

Its been 20 days since the items were marked as dispatched, Royal Mil has'nt received them yet for the stated 48hr service. No reply to emails sent either.

Rated 5 out of 5 stars

Really surprised at the negative reviews. Ordered my first product for next day delivery. It didn't come up as posted,so contacted customer service. They said "If it doesn't come by the next day,we'll... See more

Rated 4 out of 5 stars

My order arrived fairly quickly and the e liquids I received are okay (apart from requiring herculean strength just to get the bottles open). I don't believe I got the amazing bargain that's advertise... See more

Company details

  1. #119 of 121 best companies in Vaporiser shop

Written by the company

DIY E-Liquids UK provides you premium e liquids, flavour concentrates, DIY vape juice supplies, vape kits, vape mods & vape accessories in versatile range.


Contact info

3.2

Average

TrustScore 3 out of 5

139 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.2

All reviews

(139)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely shocking company

Absolutely shocking company! my advice is to never use. my order didn’t turn up, contacted company for them to say it’s been sent and told me i would hear back within 72 hours..nothing! numerous emails have gone unanswered! £40 wasted that i can’t afford being a single parent (i know, but vaping is the ONLY thing i do) scam of a company, you have been warned!

21 November 2024
Unprompted review
Rated 2 out of 5 stars

Cant Read

Whoever made the order up obviously never looked at it properly. 1 item was right but the other which was for 2 boxes of 10 was not instead just 2 vapes were sent meaning 18 short.

25 October 2024
Rated 4 out of 5 stars

Good value, slow delivery.

Good value. Only issue was shipping took a full week, with 3 days between the package being marked as shipped, and royal mail actually receiving it. Will probably use again in future.

21 October 2024
Rated 1 out of 5 stars

Used a few time

Used a few time. Liquids ok.
But ordered some disposable vapes. Didn't work. Iv email n emailed them. Absolutely no response at all. No customer service so it seems. So if you have a problem who do you contact. Won't be using again!!

22 July 2024
Unprompted review
Rated 1 out of 5 stars

Don't seem to know what they are doing.

I ordered on the 23rd March and on the 25th of March i saw the staus of my order said it had been shipped. Today after still not recieving my order i checked on Royal Mail tracking and it said they were waiting to recieve the package from DIY E Liquids. I contacted DIY and was told i hadn't verified my age, i was never asked to do so. They also claimed i did'nt respond to an email asking me to verify, I never got sent one! Yet they took my money and supposedly sent the package? Yeah...doesn't add up does it? I requested a refund, which they agreed to. I hope i don't have to go through my bank like others seem to have done. Avoid!

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Badly packed opened boxes

Ordered on Friday morning , didn't get it till Wednesday,slow delivery considering I spent over 50 pounds, also everything was rammed into a thin cardboard envelope, all the boxes were bashed and opened due to being so packed in and tight .

31 January 2024
Unprompted review
Rated 1 out of 5 stars

Never ever order from here!

Never ever order from here!

They claim they shipped my order over a week ago. Nothing so I emailed them, they tell me that I didn't complete the age verification thing. But they took my money food me out was on the way. I had to chase them. Terrible service. Avoid at all costs.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

It’s been a week and I haven’t received my order!!!!!!
Nobody picks up the phone I have been calling relentlessly !
Won’t be ordering from here again !
I want my money back asap!

14 December 2023
Unprompted review

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