The service is terrible I never received my order. The tracking number they gave for Royal Mail was not recognised. Customer service is none existent tried calling over 50 times and it just rings out... See more
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Its been 20 days since the items were marked as dispatched, Royal Mil has'nt received them yet for the stated 48hr service. No reply to emails sent either.
Really surprised at the negative reviews. Ordered my first product for next day delivery. It didn't come up as posted,so contacted customer service. They said "If it doesn't come by the next day,we'll... See more
My order arrived fairly quickly and the e liquids I received are okay (apart from requiring herculean strength just to get the bottles open). I don't believe I got the amazing bargain that's advertise... See more
Company details
- #119 of 121 best companies in Vaporiser shop
Written by the company
DIY E-Liquids UK provides you premium e liquids, flavour concentrates, DIY vape juice supplies, vape kits, vape mods & vape accessories in versatile range.
Contact info
Unit 1a Millard Industrial Estate, Cornwallis Road, B70 9BY, West Bromwich, United Kingdom
- 0330 135 9440
- info@diyeliquids.co.uk
- diyeliquids.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Product as described
Product as described, delivery services on time , offer to supply the flavour is they run out , just amazing
Absolutely shocking company
Absolutely shocking company! my advice is to never use. my order didn’t turn up, contacted company for them to say it’s been sent and told me i would hear back within 72 hours..nothing! numerous emails have gone unanswered! £40 wasted that i can’t afford being a single parent (i know, but vaping is the ONLY thing i do) scam of a company, you have been warned!
Excellent customer service
Excellent customer service, prompt delivery, great value, great product
Some vapes not working
Some of the vapes I have purchased from you do not work at all. So I'm a bit disappointed .
Always fantastic service
Always fantastic service, amazing prices and first class products.
It was OK once I had worked out how to…
It was OK once I had worked out how to do the ordering
Cant Read
Whoever made the order up obviously never looked at it properly. 1 item was right but the other which was for 2 boxes of 10 was not instead just 2 vapes were sent meaning 18 short.
Excellent service
Excellent service, speedy delivery. Website could be more intuitive.
Always great prices and a wide range of…
Always great prices and a wide range of products and free delivery which is usually very quick. Would definitely recommend
Outstanding customer service
Good value, slow delivery.
Good value. Only issue was shipping took a full week, with 3 days between the package being marked as shipped, and royal mail actually receiving it. Will probably use again in future.
Used a few time
Used a few time. Liquids ok.
But ordered some disposable vapes. Didn't work. Iv email n emailed them. Absolutely no response at all. No customer service so it seems. So if you have a problem who do you contact. Won't be using again!!
I ordered 8 nasty fix vapes ,4 didn't…
I ordered 8 nasty fix vapes ,4 didn't work, trying to contact these people is impossible, do not bother ordering from these people such a rip off.
Don't seem to know what they are doing.
I ordered on the 23rd March and on the 25th of March i saw the staus of my order said it had been shipped. Today after still not recieving my order i checked on Royal Mail tracking and it said they were waiting to recieve the package from DIY E Liquids. I contacted DIY and was told i hadn't verified my age, i was never asked to do so. They also claimed i did'nt respond to an email asking me to verify, I never got sent one! Yet they took my money and supposedly sent the package? Yeah...doesn't add up does it? I requested a refund, which they agreed to. I hope i don't have to go through my bank like others seem to have done. Avoid!
Worst ever experience and products
Worst ever experience and products, 4 items out of the 8 same product missing, the rest of them literally tasted like they were burnt! Absolutely disgusting.
Badly packed opened boxes
Ordered on Friday morning , didn't get it till Wednesday,slow delivery considering I spent over 50 pounds, also everything was rammed into a thin cardboard envelope, all the boxes were bashed and opened due to being so packed in and tight .
Never ever order from here!
Never ever order from here!
They claim they shipped my order over a week ago. Nothing so I emailed them, they tell me that I didn't complete the age verification thing. But they took my money food me out was on the way. I had to chase them. Terrible service. Avoid at all costs.
Terrible
It’s been a week and I haven’t received my order!!!!!!
Nobody picks up the phone I have been calling relentlessly !
Won’t be ordering from here again !
I want my money back asap!
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