Diyosworld Reviews 63

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

AVOID. I ordered Christmas light on 3 Dec. At the time of placing the order the expected delivery time was not mentioned at all. So I assumed it would be delivered in 1-2 days like all other UK based... See more

Rated 1 out of 5 stars

The worst experience ever and against the customer rights. Unbelievable. I would like if there is anything one can do to stop companies like this manipulating and lying to their customers. I bought Ch... See more

Rated 1 out of 5 stars

Do not waste your time or money DIABOLICAL!!! Ordered places 1st November 2021 still awaiting Xmas lights and still nothing!! Not sure how to contact if they have a complaints dept but urge you... See more

Rated 5 out of 5 stars

Smooth sailing the whole way, from placing the order, receiving updates on progress along with shipment tracking. Products arrived in extreemly good time, well packed and in perfect condition. Product... See more

Company details

  1. General Store

Information provided by various external sources

Diyos World is Your One Stop Store For Buying Unique & Cool Accessories for Anyone & Everyone!


Contact info

1.9

Poor

TrustScore 2 out of 5

63 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Diyosworld is the bestest

Diyosworld is the bestest. I just love the Mickey room freshners, they are so cute and adorable. Definitely every product is worth the purchase..must must go!

9 March 2021
Unprompted review
Rated 1 out of 5 stars

Naughty Garden Goblins

Had to give 1 star, or cannot continue. So it’s officially NO stars from me!
My ‘naughty garden goblins’ arrived today.
Not as described, certainly not 16cm, just about 12cm. They are not worth the £39.97 paid plus P&P. The sale price £19.97 is more realistic figure for these, although seeing them now wouldn’t entertain that. They’re also not suitable for a patio as ‘far’ too small.

Very disappointed. Feel ripped off as if I’ve been scammed.
Will never purchase from these again.

6 March 2021
Unprompted review
Rated 1 out of 5 stars

Appalling Delivery

Appalling Delivery
I ordered Reusable & Washable Premium Mason Jar Bags on the 3rd November 2020. After 3 weeks I still hadn't received the order and when I contacted Diyosworld to ask them where it was they said it had been delivered by Royal Mail and it had been signed for. I asked to see the signature and where it had been delivered but they couldn't offer this, and said I had to do the investigation myself. It then took a further month for them to come back to me to say they would resend the order, which I finally got 15 weeks after my original order. If I ever have to use Diyosworld again it will be too soon.

18 February 2021
Unprompted review
Rated 1 out of 5 stars

I bought an epilator pen which didnt…

I bought an epilator pen which didnt work from the first use!! When i initially emailed i was told it needs batteries to work (!! they thought i didn't think to put the batteries it came with inside?!!) after being told to send a video i haven't heard back. I've sent 10+ emails with no response. Don't purchase items that could potentially not work, awful customer service.

13 January 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a leather cover sheet it has…

Ordered a leather cover sheet it has just arrived to say I'm disappointed is a understatement for £18.98 it's so small its disgusting DO NOT ORDER THESE FROM HERE YOU WILL BE RIPPED OFF YOU WOULD NEED 10 IF THESE TO BE WORTH WHAT YOU PAY FOR 1 DISGUSTING

31 December 2020
Unprompted review
Rated 1 out of 5 stars

DREADFUL If there were a 0 star I would…

DREADFUL If there were a 0 star I would click on it No delivery, lousy communication, no response to emails, ordered for Christmas and family disappointed it has not arrived to be put up for Christmas. (As I write this my wife is crying).
I am so angry that if it were possible I would go to their offices. (Which when time permits I intend doing.
DO NOT ORDER FROM THIS COMPANY.

23 December 2020
Unprompted review
Rated 1 out of 5 stars

Paid not received

Would not have put 1 star but can’t leave feedback with none
Paid for item been chasing now for weeks emails I am getting are contradicting, 2-4 weeks then 3-5 weeks delivery. Item sent again then will send again I don’t know how many times they have supposedly sent. The most annoying thing is that they expect me to fall for the rubbish they keep writing they mustn’t think I keep previous emails. Raising with fraud dept at bank

28 November 2020
Unprompted review
Rated 1 out of 5 stars

My husband purchased one of these as a…

My husband purchased one of these as a present for me and am totally unimpressed with the item not worth the money from day one of putting it in my car even with the car fan on its highest setting you can't smell anything tried the other fragrances he'd bought and none smell and after only 12 weeks the plastic back broke off causing the diamante body to fall off all the time, have emailed and still waiting for them to get back to me.

26 October 2020
Unprompted review
Rated 1 out of 5 stars

ONE YEAR ON STILL WAITING REFUND

I ordered a small item for my daughter for Christmas 2019. The labelling was so bad, post office could not deliver it and package was returned to company. We have been trying to get a refund ever since. Money was taken Nov 2019, we are now Oct 2020 and still waiting. COVID was blamed, then we had been refunded by PayPal, we don't have an account and paid by credit card, then there was a hold up in accounts. Latest and by far best excuse, because it has been sooooooooo long since they took payment, accounts are having trouble finding our original payment. I refuse to give up and it does give entertainment each month waiting for latest excuse!!!!! Wondering how to celebrate our 1 year anniversary with company!!!!!

23.10.20
FINALLY GOT MY REFUND !!!!!

13 October 2020
Unprompted review
Rated 5 out of 5 stars

LOVE MY SOLAR FOUNTAIN

Excellent service and high quality products. Love the Solar Fountain Which I received. Customer service team is very helpful, all my emails were answered in a timely manner. I would certainly buy from them again.

23 September 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and lovely product

I ordered a solar powered fountain. The item came in a timely manner, was packaged extremely well and worked beautifully.

From the start of my transaction, the communication was seamless. Customer service always responded within an appropriate time frame.

I would recommend and look forward to doing business with them again.

A+++

13 September 2020
Unprompted review
Rated 1 out of 5 stars

Ordered on 12/06 - still waiting

Ordered on 12/06 - still waiting for 3 batches of collapsible mason jars.... order number 59260 - WHEN will they be here???? I will start fraud proceedings via my bank soon.

7 September 2020
Unprompted review
Rated 1 out of 5 stars

Terrible product and customer service

I wish I would’ve read the reviews prior to my purchase. TERRIBLE customer service. I’ve been waiting on a refund for 3 months and every week they guarantee it’ll arrive within 7 business days. DONT BUY ANY OF THEIR ITEMS!!!

Their response below stating that the refund was issued is absolutely false. They are trying to save face. Do not trust this company.

1 September 2020
Unprompted review
Diyosworld logo

Reply from Diyosworld

We are sorry for any delay on our end.

As per the information from our support team, they have already advised you that your order has been refunded with an evidence attached.
We have also contacted the payment processor and they advised that the amount has been refunded to your account long ago. Could you please check your account.

If you have any further questions or concerns, please get in touch with our support team who you have been in touch with.

Rated 1 out of 5 stars

Impossible to get in touch …

I purchased goods in June 2020 ,returned as were unsuitable. That was June , numerous emails over & back ,they have received my returns - I yet have to receive my REFUND . Absolute disaster of a company to deal with. Action - I am going to contact PayPal re this company
Báirbre

28 August 2020
Unprompted review
Diyosworld logo

Reply from Diyosworld

Hello Bairbre,

We are sorry for any delay on our end.
As per the information from our support team, they have been communicating with you actively regarding your refund and the refund has already been processed. We have also contacted the payment processor and they advised that the amount has been refunded to your account. Could you please check your account.
Usually we ask our customers to return the items back to us for processing refund but we had treated your case with an exception just so that you have a positive experience buying from us.

If you have any further questions or concerns, please get in touch with our support team who you have been in touch with.

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