DLG Auto Services - Birmingham Reviews 483

From start to finish I can't thank D.L.G AUTO services enough, from picking my car up that had been in a wreck to keeping me informed throughout the process to bringing my car back like brand new, they even put a tenners worth of petrol in as it was low, many thanks to you all at DLG.

Superb service from start to finish. Kept informed of progress at all times. Both drivers who picked up and dropped off car were on time and friendly. Can’t believe how quickly the repair was done. Great to receive such good customer service for a change. Well done!

My car went off for repair and was fairly quickly returned sadly bits were missing and the job wasn't finished, some parts were still broken, 2 weeks later an engineer came out and couldn't repair it in the carpark. Another 2 weeks later they took the car away and gave me a non like for like replacement as apparently they don't have to honour that if they mess up the repair. I finally got my car back and its ok and I cant be bothered to complain any more but its not great.

Great admin staff. Kept up to date with progress. Friendly staff collected the car. Really pleased with the repair work. The real bonus was the valeting. Neighbours thought I had a new car.

Car returned with interior damage. Told wesr and tear. This is the second time ive had issues with this company. I expect the vehicle to be returned in the condition it was given. Unacceptable.

Very impressed with the repairs and car returned with full valet, within 1 week. Great service and communication throughout

The service I received was impeccable. I was kept informed at every stage from vehicle collection progress on repair and return of my car. The car had been valeted and looks as good as new. Thanks to all involved.

DLG Auto Services did a fantastic job on my ford puma car came back looking brand new highly recommend

Brilliant service from start to finish. DLG repaired my car after an accident. Their communications were absolutely first rate. My car was collected from, and delivered back to, my home address and everyone I saw (or spoke to on the phone) were fantastic. Really good communications all the way through. I was delighted with the service provided and was so grateful for the speedy repair to my car. It even came back washed and valeted. What superstars!

Car collected and courtesy car delivered at time stated . Car completed and returned at time specified. All work done to high standards. Very happy with experience dealing with DLG..

I couldn’t give this company a better review. They kept us in touch all the way through and I couldn’t recommend them enough. Staff were so helpful and pleasant.

Fantastic staff, kept me well informed throughout. Finished to a very high standard and extra quick.

Great service! They fixed my car fast. Picked it up from, dropped courtesy car off, then brought it back. Polite, on time, professional. No complaints

Excellent service from start to finish, brilliant staff all round ie staff on phones, repair staff and delivery drivers, kept you informed every step of the way and always polite and went above and beyond with collection and delivery due to work commitments would highly reccommend this company

On time to collect and deliver back. Friendly staff. Repair was top class.

Fast first class service with outstanding results

Work closely together with clients and established companies DLG Perfect Repair 🚘
Given as unexpected polished up repaired car and new confidence
to continue driving with care for others Enjoy our fixted car again,after road rage incident.

Absolutely fantastic from start to finish. Collected the car and delivered back to the door like new. Always someone available to talk to on their helpline for advice and they kept regular contact to let me know how repair was going.