Dnahealth Reviews 

122
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers had a great experience with this company. Customers really love the kitchen appliances, mentioning that the machines run very quietly, are simple to clean, and prove wonderful for preparing daily meals. People frequently praise the generous product sizes, stylish designs, stainless steel components, and the impressive ability to cook healthy dishes quickly. However, some reviewers were not happy with certain mechanical failures, noting specific issues like leaking water, motors stopping unexpectedly during use, and trapped moisture after washing. Consumers also shared frustrations about waiting months to receive replacement filters and experiencing unhelpful support when dealing with broken items.

What people talk about most

Product

Customers report positive experiences with the product, expressing great satisfaction with the overall... See more

Quality

Customers consistently note positive experiences with quality, finding the products stunning, classy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been juicing since decades ago, used two Hurom juicers of which the second one lasted until recently. So it was after studying the market that I bought this one. Been juicing oranges and pin... See more

Company replied

Rated 5 out of 5 stars

Sent the team a message in the morning for filters, they promptly replied, pointed me in the right direction. They then delivered the filters on the same day! We have a number of DNA Health products,... See more

Company replied

Rated 5 out of 5 stars

I don’t have a stove or oven so this has been an absolute dream to have it has all the functions I need to make any dish at its best im very happy

Company replied

Rated 5 out of 5 stars

The ordering of the item was easy, but the collection of it - due to massive road works - is painful. DNA products are wonderful. We love living healthily with the support of DNA appliances

Company replied


Company details

  1. Appliance shop
  2. Electrical appliance wholesaler

Written by the company

Since introducing South Africa’s first vertically aligned Cold Press Juicer in 2006, we have been innovating ways to leverage our customer’s health through smart appliances. Every decision we make to introduce new product ranges focuses on whether we will help you live a healthier life in the easiest and simplest manner possible. All our products are purposed not only for those living certain dietary lifestyles like Vegetarians, Vegans and Raw Foodies but also those just wanting to get a little healthier. When it comes to your health, trust that our offering will make eating healthier, simpler faster and easier.


Contact info

4.2

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(122)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What I like most about this airfryer is…

What I like most about this airfryer is the fact that it doesn't heat the room by releasing hot air. It's very easy to use and keep clean. Perfect to cook for one or for a family

18 December 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you so much for the review! Happy to hear that you are enjoying your DNA product.

Rated 5 out of 5 stars

Very happy with the airfryer

Very happy with the airfryer. So many things one appliance can do and I love the dehydrator! Great for single person use.

3 December 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you for your review! Many more Delicious and Quick meals for you!

Rated 5 out of 5 stars

Amazing airfryer

Amazing airfryer, able to cook multiple foods at once

18 December 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you for your review and sharing your experience!

Rated 1 out of 5 stars

The delivery was not made withing 24…

The delivery was not made within 24 hours which is what I paid for

9 December 2024
Dnahealth logo

Reply from Dnahealth

Our sincerest apologies for the delay. Your order, which was placed on Sunday evening, was collected just after 10 AM on Monday morning and was scheduled for same-day delivery. We are currently following up with the courier to understand why the delivery only took place the next morning.

Thank you for your understanding, and we’ll update you as soon as we have more information.

Rated 5 out of 5 stars

Hi bought a DNA Water Purifier 2.0 and…

Hi bought a DNA Water Purifier 2.0 and I must say I am impressed. No need to carry tanks around to buy water. I can have the best tasting water out of the unit.

15 December 2024
Unprompted review
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Reply from Dnahealth

Fantastic! So glad that you are enjoying your Water Purifier. Thank you for the review!

Rated 5 out of 5 stars

Loving my DNA cold press juicer

Loving my DNA cold press juicer. It’s everything it says it is. Very quiet, truly gets so much more juice out of the fruit and veggies, easy to assemble and easy to clean. We even dried the pulp that came out in the air fryer to use as snacks. So much better than the centrafugal juicers we’ve used before. Very cool looking in black!

15 December 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you so much for your Review! Many more healthy juices!

Rated 5 out of 5 stars

The best juicer ever👌

The best juicer ever👌, I'm so inlove with it

30 November 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you so much for your review! Many more healthy delicious juices!

Rated 5 out of 5 stars

I am a loyal Instant customer

I am a loyal Instant customer, but I was impressed with the great many uses, and particularly like the different levels you can cook on

6 December 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Fantastic review! Thank you for taking the time to review your product! Many more healthy meals for you!

Rated 5 out of 5 stars

I love the value for money DNA gives…

I love the value for money DNA gives you. I think a few are knock offs of Kuvings, like the latest being a copy of the Kuvings auto 10. But at a fraction of the price. DNA also carries all the spares should something go wrong.

29 November 2024
Dnahealth logo

Reply from Dnahealth

Thank you for the review!

Rated 5 out of 5 stars

Amazing and versatile product

Such an amazing product, truly love it. So versatile, with 18 functions there's no need for 18 different appliances. Did a rotisserie chicken and veggies together, so simple, so quick and so delicious. So excited to try out all the other functions. One of my best buys.Highly recommend.

4 December 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you so much for this amazing review. Many more happy meals for you!

Rated 5 out of 5 stars

good cooking

good day, i bought my Dna airfryer 14.5 last sunday. i make chicken pieces in it, wow it looks like you braaied it on a braai. so soft on the inside but nice and crispy on the outside. well done, i love it so much.

1 December 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

That is so good to hear! Many More Happy meals! Thank you for your review.

Rated 5 out of 5 stars

Menu selection

I really, love this oven, I just think paging through the menu to get to the different settings is a bit, painful, especially when it jumps further then you want then you have to page through again, it would be nice if you could touch any feature like steak or toast, but I love the stainless steel, easy to clean finish. Well done

3 December 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you so much for this review! We've updated this feature on the new Dual Airfryer Oven. Many more happy homecooked meals for you!

Rated 5 out of 5 stars

A day before coming to purchase I…

A day before coming to purchase I visited the shop and asked about the product. I was helped by Kenny Jacobs who showed me all three sizes of DNA Air fryers. Today I asked for him and he helped us to the product, till for payment and to the car. All staff were friendly

30 November 2024
Unprompted review
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Reply from Dnahealth

Glad that you received excellent service! Thank you for the review.

Rated 5 out of 5 stars

The DNA Product Range has absolutely…

The DNA Product Range has absolutely changed my life. It's helped me get into my best shape ever with stunning looking appliances that make healthy living easy. I highly recommend all of the products in the DNA Product Range.

29 November 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you for your review!

Rated 5 out of 5 stars

DNA Airfryer Oven

Absolutely love our DNA Airfryer Oven! It definitely makes cooking quick, easy and healthy dinners a breeze, especially on those weekdays where I am not up for slaving in front of a stove ;-) Even baking, and preparing snacks is made simple - especially since now warm-up time is required.

30 October 2024
Unprompted review
Dnahealth logo

Reply from Dnahealth

Thank you for your review!

Rated 5 out of 5 stars

The delivery was super quick

The delivery was super quick!
And the website was easy to find the filters we needed.
The only issue was trying to pay with a debit or credit card - this process was quite long.

5 November 2024
Dnahealth logo

Reply from Dnahealth

Thank you kindly for your Review!

Rated 5 out of 5 stars

BEST AIRFYER AND JUICER EVER PURCHASED

I currently have 2 products of the DNA Range in my Kitchen. The DNA Airfryer Oven (2years) and the DNA Slow juicer (1 year). Both of these items are extremely easy to use, reliable and do exactly what they should do. I have never had a single issue with my appliances and use them daily—especially the oven. We sometimes use it twice in one day. I would definitely recommend these products.

29 November 2024
Dnahealth logo

Reply from Dnahealth

Thank you for the review!

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