First time ever try something like this. Thought maybe it could be a scam but after reading review here and figuring can’t lose sleep over 50 bucks decide to try it since booking at dermatologist has... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DocBright refuses to send refills or even answer messages after 30 days unless you pay for another consultation, even after years of being on the same medication. Frustrating and expensive.
Company replied
I couldn't get my daughter into a regular dermatologist until a couple weeks out. She really needed something for her skin to help clear up a rash that was getting worse everyday. Thankfully I found d... See more
Company replied
This was an amazing experience! I have never used a telehealth service before and I was very impressed and surprised at how smooth this went . They make it very easy to send over your photos and withi... See more
Company details
Written by the company
Connect with healthcare professionals & medical providers using our smart Telehealth options. Get a diagnosis, treatment plan, and prescriptions without stepping foot in a medical office.
Contact info
United States
- WeCare@docbright.com
- docbright.com
Unsatisfactory
A scam. Spent $59 for the dermatologist to tell me to see another dermatologist. Requested medical records and no answer with follow up for over 3 weeks. Still nothing. Super frustrating.
Update: Jared M reached out. Offered to send medical records. Still have not received them. Also, no refund. No receipt of payment as requested.
Update #2: Still waiting for medical records and payment refund

Reply from DocBright
Effective Tx For Seborrheic Dermatitis!
After years of suffering from chronic Seborrheic Dermatitis I FINALLY found something that works! As I detail in the video I consulted online with a licensed dermatologist at docbright.com for $59 flat fee. Within 24 hours of completing the questionnaire and sending in 2 photos, the doctor responded with a treatment plan and prescriptions were sent to my local pharmacy. I haven’t felt this good about my skin in a while and know the feeling of struggling with this skin condition; so I wanted to share this huge success in hopes that it will be beneficial for someone else too.
Blessings To All
Easy and simple
Quick and friendly service!
I used docbright when I had some embarrassing and painful dermatitis on my face and they very quickly put me in touch with a doctor who could help. I had a prescription within two business days.
It's That Simple!
The process was simple. I uploaded photos and my ID...a prescription was sent to my pharmacy and I feel and LOOK much better.😀 Thanks DocBright!😁
I had 'contact dermatitis' for the 1st time
I had 'contact dermatitis' around my eyes and cheeks. I was miserable. Within 2 days I was so much better. Thank you so much for giving me my face back. Since then I have changed my makeup and face soap. I dont know what brought this on, but I do know who to call now.
I used the online visit for a…dermatologist
I used the online visit for a dermatologist. I don’t have paid leave so this was great for me. Was diagnosed and prescribed proper meds in less than an hour. After 5 months of dealing with peri oral dermatitis I am finally getting clear skin again
Fast and easy
The Doctor doesn’t give a thorough look at the photos
I told the dermatologist what it was as said to me from a different doctor where I sue to live, and included pictures of the issue on more than just my scalp and still they insisted it was just a infection caused from dandruff
This is my second time using DocBright…
This is my second time using DocBright and it was still a wonderful experience. As long as I gave detailed concise explanation of my daughter's issue and uploaded her photos properly, the DocBright Dermatologist was able to give a spot on diagnosis, submit my prescription and my daughter's problem was solved.
Amazing service! Will use again!
I was initially hesitant to use DocBright, as I hadn't used telemedicine before. But, I was pleasantly surprised. The doctor was quick to follow up with a couple more questions and I had a prescription the next day! Would definitely use DocBright again. Saved me tons of money, and was a great experience.
Was a little skeptical but this was by…
Was a little skeptical but this was by far the best dermatologist experience I’ve ever had they responded almost immediately and sent over my prescription to my pharmacy and got it right away!! I’ve paid hundreds of dollars for in person appointments and none have been able to figure my condition out and this doctor got it spot on my rash is almost gone just a few days left I have already recommended this site to family !!!!! Thanks again!!!
My experience was wonderful
My experience was wonderful. My doctor not only immediately diagnosed my HS but also took a step further and offered to become my dermatologist. I meet with her on Monday. It's so nice to be heard and not throw money around for no solution.
It was great!
It was great! It really out my mind at ease and I got treatment! I’m so relieved and less stressed about it.
They keep asking you to take new blood…
They keep asking you to take new blood tests and make you pay for multiple visits. $150 each for online appts.

Reply from DocBright
The dermatologist could not ID the rash…
The dermatologist could not ID the rash with multiple photos. I paid 200 out of pocket prescriptions which were useless. I went to CVS minute clinic where the NP dx me with Shingles and also stated that the Dermatologist should have been able to recognize it esp when I have it only on one side of my body and the symptoms to match. Another 250 later I’m on Antiviral meds and stopped the antibiotics and steroid cream the Dermatologist prescribed. If it’s difficult to figure out a common rash via photos don’t offer a service where the doctor prescribed the wrong treatment

Reply from DocBright
Thought it was fake and was pleasantly surprised..
I honestly thought some of these reviews were fake or paid for but I decided to try the service anyway since it was so inexpensive and give it a shot. My primary doctor was going to refer me to a dermatologist to treat my condition since she had unsuccessfully been trying for several months. I'm self pay so when I looked up the average cost for ONE dermatologist appointment and the fact that they were booked months in advance I knew that wouldn't work for me.
I sent my images to the Dr, filled out a form about my health history with it and possibly skin condition that may be inherited.
I sent it in the afternoon around 3pm. My Dr emailed me back around 2am. Diagnosed my condition and sent two prescriptions to my pharmacy. I already picked them up and they seem to be helping.
5 star experience. Would definitely recommend and will be using it again in the future to develop a good skin routine.
I went from going dealing with my…
I went from going dealing with my situation for almost 3 years to getting rid of it in days 🤧 I’m so excited I didn’t make my decision no better
Effective
The dermatologist was fast and very thorough with explaining my needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







