DogAcademy Reviews 

1,577
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 293 reviews, reviewers overwhelmingly had a great experience with this company and highly recommend their programs. Customers frequently praise the incredibly helpful, friendly, and knowledgeable staff for providing exceptional customer service and practical training guidance that builds confidence. People also deeply appreciate the comprehensive, well-structured, and easy-to-follow online courses that make learning effective and enjoyable for both owners and pets. Some reviewers were not happy with the in-person training availability, noting unexpected difficulties with scheduling and unfulfilled promises regarding home sessions. A few other people also felt that communication issues and limited local trainer options made it harder to coordinate consistent private lessons.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and extensive... See more

Service

People report positive experiences with service, highlighting excellent customer support and professional... See more

User experience

Clients share positive opinions on user experience, highlighting that courses are well-structured,... See more

Customer service

Users describe positive interactions with customer service, highlighting responsive and helpful support.... See more

Product

Reviewers highlight ambiguous aspects of product, sharing varied experiences with the training courses. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christian was prompt every session. He explained everything he was doing and the reason why. He was firm, yet gentle with my very anxious dog. He answered all my questions and provided tips. After eve... See more

Company replied

Rated 5 out of 5 stars

The process was very thorough and made it easy to understand. The videos helped to provide additional clarity. The only item that was more difficult was the public transportation video. It was not out... See more

Company replied

Rated 5 out of 5 stars

Dallas digressed due to me having to go to California for a family emergency. I was gone 6 weeks, so his progress had a setback. However, Brianna has met with us 2 times since my return January 9, 2... See more

Company replied

Rated 5 out of 5 stars

Quickly Responsive and Understanding A huge thank you to the Dog Academy team, especially Cary, who helped expedite the grading of the second submission of our exam. This allowed us to earn the ce... See more

Company replied


Company details

  1. Dog Trainer

Written by the company

Online dog training that really works. 95% Cheaper than professional in-person training, same great results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,577)

276 reviews in the last 12 months

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Rated 5 out of 5 stars

Christian Ramirez, Dog Trainer extraordinaire

I highly recommend Christian Ramirez as a Dog Trainer. When I started working with him, my new puppy, a poodle Shih Tzu mixed named Roman, was fearful of men and loud noises. Christian was incredibly knowledgeable and took the time to explain my puppies behavior, why it was happening, and how to help him overcome those fears.
He taught me to be a confident leader for my dog and how to recognize early signs of stress or fear so I could redirect his behavior before it escalated. His explanations were clear, practical, and easy to apply in everyday situations.

One thing, I especially appreciated was the detailed training summary he provided after each session. They were informative, highlighted my puppies progress, and gave me clear guidance on what to continue working on between sessions. These summaries made it much easier to stay consistent and build on what my puppy was learning.

Thanks to Christian‘s guidance, Roman has made great progress and is becoming more confident every day. Christian is patient, professional, and generally invested in helping both dogs and their owners succeed.

I am grateful for his expertise and support, and I look forward to continuing to see Roman grow and thrive using the skills and techniques Christian has taught us. If you’re looking for a knowledgeable, compassionate trainer, who delivers real results, I wholeheartedly recommend Christian Ramirez.

Sincerely,
Gaylene Caputo

19 July 2026
Unprompted review
DogAcademy logo

Reply from DogAcademy

Dear Gaylene,

Thank you so much for taking the time to share your wonderful experience with Christian and Dog Academy! We truly appreciate your thoughtful review.

We're thrilled to hear about the incredible progress Roman has made. Helping puppies build confidence and overcome fears is such an important part of creating a strong foundation, and it's wonderful to know that Christian's knowledge, patience, and personalized approach made such a positive impact on both you and Roman.

We're especially glad that the detailed training summaries helped you feel confident continuing Roman's progress between sessions. Consistency is key, and it's great to hear those resources have been valuable in supporting your training journey.

Thank you again for trusting Dog Academy with Roman's training. We look forward to watching him continue to grow into a happy, confident companion. We truly appreciate your recommendation and wish you and Roman continued success!

Warmly,
The Dog Academy Team

Rated 3 out of 5 stars

Some questions were confusing

Some questions were confusing
I had to go back on some of the multiple questions. I needed to it didn't hurt to review. Otherwise it was good.
Thanks

20 July 2026
Unprompted review
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Reply from DogAcademy

Thank you for taking the time to share your feedback with Dog Academy! We appreciate your honest review.

We're glad to hear you found the course helpful overall. We understand that some of the questions may have been a bit confusing, and we appreciate you pointing that out. We're always looking for ways to improve our training experience, and feedback like yours helps us do just that.

We're happy to hear that reviewing the material was still beneficial, and we wish you continued success on your training journey. Thank you for choosing Dog Academy!

Rated 5 out of 5 stars

Wow! Great service and staff.

Wow! I learned so much about my dog and my girlfriend’s dog with the training. I felt as if I had been training for years.

18 July 2026
Unprompted review
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Reply from DogAcademy

Thank you so much for your wonderful review, Harry! We're excited to hear that you had such a positive experience with Dog Academy. It's great to know that the training helped you better understand both your dog and your girlfriend's dog, and that you left feeling confident in your training skills. Our team is passionate about giving pet parents the knowledge and tools they need to build stronger relationships with their dogs. We truly appreciate your kind words and look forward to being part of your training journey. Thank you for choosing Dog Academy!

Rated 5 out of 5 stars

5 star

5 star ! easy to read and follow , learning was fun and the exams were direct the process was swift. Thank you.

15 July 2026
Unprompted review
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Reply from DogAcademy

Your review put a big smile on our faces! 😄🐶 Thank you for trusting us to help guide your dog’s growth. We’re always here if you need anything in the future 🐾📬

Rated 5 out of 5 stars

Josh was great to speak with

We just signed up. I did my research and liked what I saw. Josh gave us a call back within 10 minutes and spent ample time explaining everything we need to know about the training program for our new pup.
Josh was very responsive to all our questions and not in a hurry at all. It was a very pleasant informational call and we felt comfortable signing up.

14 July 2026
Unprompted review
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Reply from DogAcademy

Wow, thank you for the glowing review! 🌟 Helping owners and their dogs grow together is exactly why we do what we do 🐶❤️ Give your pup some extra belly rubs from us! 🐾

Rated 2 out of 5 stars

Offered services do not match actual services

Filled out the online request form and only requested group training. The solicitation call we received was for 1 on 1 in home training. Not sure why an service offering is made if is not something that is offered. Then it begins to feel like a bait and switch, trust is lost.

14 July 2026
Unprompted review
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Reply from DogAcademy

Hi Eric, thank you for taking the time to share your feedback. We sincerely apologize for any confusion regarding our services. Based on our records, it appears that no purchase was made, but we understand how frustrating it can be if the information provided did not align with your expectations. We appreciate you bringing this to our attention, as we're always looking for ways to improve our communication and ensure prospective clients receive accurate information. We wish you the very best in finding the training solution that's right for you and your dog.

Rated 5 out of 5 stars

I was overwhelmed trying to find a…

I was overwhelmed trying to find a place to train my dog. When I spoke with Lauren Hopkins she put me right at ease, explained everything clearly and I know I choose the right place for me and my dog to get the training we need.

13 July 2026
Unprompted review
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Reply from DogAcademy

Thank you so much for your wonderful review! We're excited to hear that Lauren Hopkins was able to make the process feel easy and reassuring. We know choosing the right training program can feel overwhelming, and we're glad Lauren took the time to answer your questions and help you feel confident in your decision.

Thank you for choosing Dog Academy to be part of your training journey. We look forward to helping you and your dog build a strong bond and achieve your training goals together!

Rated 5 out of 5 stars

Krystal Abadie, Dog (and People) Trainer Extraordinaire

Krystal Abadie provided concise feedback tailored to the situation and my needs. She always built my skills and offered a 'next step' to improve my training & benefit my two dogs. I have never trained dogs before so her suggestions helped me grow and learn as well as improve my dog's behaviors. I have truly enjoyed all my sessions with Krystal and am thankful for all of her help.

7 July 2026
Unprompted review
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Reply from DogAcademy

Thank you so much for your wonderful review! It is lovely to hear about your positive experience with Krystal Abadie and the impact she had on both you and your dogs.

At Dog Academy, we believe successful training is about helping both dogs and their owners build confidence and skills together. We're delighted that Krystal's personalized guidance, clear feedback, and step-by-step approach helped you grow as a first-time dog owner while improving your dogs' behaviors. Her dedication to providing practical next steps and ongoing support is exactly the level of service we strive to deliver.

Thank you for trusting Dog Academy with your training journey. We will be sure to share your kind words with Krystal. We wish you and your two dogs continued success and many happy adventures together!

Rated 5 out of 5 stars

MARSHA WAS AMAZING!!

MARSHA WAS AMAZING!!! i’ve had the roughest week with my dogs and bad bed side service elsewhere… but she listened to all my problems, was very attentive, patient and extremely kind!! highly recommend their services.

4 July 2026
Unprompted review
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Reply from DogAcademy

Thank you so much for your wonderful review! We are thrilled to hear that Marsha was able to provide the care, patience, and support you needed during such a difficult week. At Dog Academy, we know how stressful challenges with our dogs can be, and we're grateful that Marsha took the time to listen, understand your concerns, and make your experience a positive one. We'll be sure to share your kind words with her—they'll mean a great deal. Thank you for your recommendation and for choosing Dog Academy. We're always here to support you and your pups every step of the way!

Rated 5 out of 5 stars

Our trainer Christian was very…

Our trainer Christian was very efficient. He gives detailed explanations. Matter of fact and very professional. We all feel comfortable with him. We saw improvements in our dog’s behavior the next week. We definitely got our money’s worth.

29 May 2026
Unprompted review
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Reply from DogAcademy

Thank you so much for your thoughtful review! We’re delighted to hear that you had such a positive experience with Christian. His professionalism, clear communication, and ability to provide detailed guidance are qualities we truly value, and we're so glad they made you feel comfortable throughout the training process.

It's especially rewarding to hear that you noticed improvements in your dog's behavior so quickly and that you feel the training was well worth the investment. Thank you for choosing Dog Academy and for trusting us to be part of your dog's training journey. We truly appreciate your support and wish you and your pup continued success!

Rated 5 out of 5 stars

Ava Brunswick was very helpful…

Ava Brunswick was very helpful professional and warm. I loved talking with her. Many sincere thanks Ava!

1 July 2026
Unprompted review
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Reply from DogAcademy

Thank you so much for your wonderful review! We're delighted to hear that Ava provided you with such a warm, professional, and helpful experience. Creating a positive and supportive experience for every client is something we truly value at Dog Academy, and we're so glad Ava made such a great impression.

We'll be sure to share your kind words with Ava—they'll mean so much to her. Thank you for choosing Dog Academy, and we appreciate the opportunity to be part of your training journey!

Rated 1 out of 5 stars

service dog training

I am an 88-year-old disabled veteran, who has experienced 2 strokes and partial blindness in one eye and my wife is 84 with the onset of dementia. Her dementia is in the early stages and is a patient in a research study with Alzheimer's Research in Stuart Florida. We have been married 66 years.
As a result of our disabilities, we adopted a rescue dog. He is a daschund mix, 5 years old at the time. His name is SammyMax and he became immediately attached to both my wife and I.
On 19 April we received an unsolicited offer from DogAcademy that included service training for SammyMax. We became interested in this offer because with the certification we could travel with SammyMax to our timeshare, restaurants, and airplanes so we signed up to the tune of $2344.99 (invoice 296793 dated 19 April 2026). I completed 27% of the videos and 2 in-home sessions with the local trainer. The in-home training did not go well. Specifically, she outlined a program to say the name "SammyMax then place a treat in front of him and if he didn't take it to place on the ground in front of him, walk away and do his 10 times. This didn't work at all. he walked away from the first. On the second visit the cage that she requested had arrived. We set the cage up and she instructed me to place his food in there so he could get used to the cage. That didn't work after several days so I returned to his normal eating routine. At night, SammyMax often slept under my bed and for some reason, she wanted him to stop so she placed the cardboard box under the bed so block him from there. In both sessions she seemed rushed. After the second in-home visit I called support and asked for another trainer. the customer rep indicated that this was not possible because the nearest alternate trainer was 50 miles away. Stacy from customer service called me today and after explaining the situation I asked for a refund. She was offering other alternatives, but I had to interrupt her to attend another meeting. Stacy called me back at 4:15 ET but I was still unavailable. I called C.S. back and the rep sent a message to Stacy to call me back at 11 AM ET tomorrow. meanwhile I have reviewed all of the one and two star comment about their experiences with Dog Academy and discovered a number of negative comments.
Gerald Weisenseel
July 1, 2026

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Christian is the BEST

Christian is the BEST! If you need dog training in the Sacramento area you will be very pleased with Christian. He is as good as the TV dog whisperer. He will know your dog’s temperament within 10 minutes of meeting them. He is a rewards based trainer. He uses food and voice tone to communicate with your dog. My dogs were unruly and out of control. Now they are pretty calm and I can take them anywhere without worrying. Hire Christian if you want the best for you and your dog 5 out of 5 stars but he deserves 10 stars. That is how good he is with both dogs and their owners!

1 July 2026
Unprompted review
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Reply from DogAcademy

Thank you so much for your incredible review and for taking the time to share your experience! We are thrilled to hear how much of a positive impact Christian has had on both you and your dogs.

At Dog Academy, we believe that building trust through positive, rewards-based training creates lasting results, and we're so happy to hear that Christian's expertise, patience, and ability to understand your dogs' unique temperaments helped transform their behavior. Knowing that you can now confidently take them anywhere is exactly the kind of success we strive for.

Your kind words and enthusiastic recommendation mean the world to us. We'll be sure to share your compliments with Christian—he'll be honored to know he made such a difference. Thank you for choosing Dog Academy, and we wish you and your pups many happy adventures together!

Rated 5 out of 5 stars

Excellent helpThank you gugs my god…

ExThank you Alexis German and all you guys excellent services my God bless you all

25 June 2026
Unprompted review
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Reply from DogAcademy

Thank you, Rosa Amelia, for your wonderful review! We’re so happy to hear that you had such a positive experience with Dog Academy. Alexis, German, and the entire team truly appreciate your kind words and are grateful for the opportunity to support you and your training journey. We’re wishing you and your furry companion continued success and happiness. Thank you for choosing Dog Academy!

Rated 5 out of 5 stars

My experience was amazing the staff and…

My experience was amazing the staff and instructor are very nice I called about 3 times a day needing help with the course or training and they always had an answer never made me feel like I was bothering them 5 stars for me service was also good

24 June 2026
Unprompted review
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Reply from DogAcademy

Thank you so much for sharing your experience! We’re thrilled to hear that you had such a positive experience with Dog Academy. Our team understands that questions come up throughout the training journey, and we’re always happy to provide support and guidance whenever needed.

We’re especially glad to hear that our staff and instructor made you feel comfortable and supported. Your kind words mean a lot to us, and we appreciate you trusting Dog Academy to be part of your training experience. Thank you for the 5-star review!

Rated 5 out of 5 stars

At my age and with my condition I knew…

At my age and with my condition I knew I needed a well trained dog. You gave me the techniques and knowledge to accomplish that.Your support staff was fantastic and very patient with me, and helped in all the areas I was having trouble. Finn and I thank you.and appreciate your kindness.

23 June 2026
Unprompted review
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Reply from DogAcademy

Thank you for sharing your experience! We’re so happy to hear that the training and support provided you with the techniques and knowledge you needed to continue building a strong partnership with Finn. At Dog Academy, we understand that every person and every dog has unique needs, and we’re grateful our team was able to support you along the way with patience and care.

We’re proud of the progress you and Finn have made together and truly appreciate your kind words. Thank you for trusting Dog Academy to be part of your journey!

Rated 5 out of 5 stars

good customer service

Great customer service

19 June 2026
Unprompted review
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Reply from DogAcademy

Wow, thank you for the glowing review! Helping owners and their dogs grow together is exactly why we do what we do. Give your pup some extra belly rubs from us!

Rated 5 out of 5 stars

I’m am so thrilled to have Dog Academy…

I’m am so thrilled to have Dog Academy and my personal trainer Donna Iovanni here to assist us with our THOR BOY! The professionalism from the team has been outstanding! I’m looking forward to working with Donna next week! Highly recommend this company !💙🐾🐾💙

19 June 2026
Unprompted review
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Reply from DogAcademy

Thank you so much for your wonderful review! We’re excited to hear that you’ve had such a positive experience with Dog Academy and that Donna Lovanni has been providing outstanding support for you and Thor Boy! Our team is dedicated to delivering professional, personalized training experiences to help every dog and owner succeed. We appreciate your recommendation and look forward to continuing to support you and Thor Boy on your training journey!

Rated 5 out of 5 stars

The exams are straight to the point and…

The exams are straight to the point and easy . Everyone that I have spoken to has been great at answering every question I’ve had !

20 June 2026
Unprompted review
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Reply from DogAcademy

Thank you for sharing your experience! We’re so glad to hear that you found the exams straightforward and easy to follow. Our team at Dog Academy is always happy to help answer questions and support you throughout your training journey. We appreciate your kind words and wish you and your pup continued success!

Rated 5 out of 5 stars

Excellent customer service great courses

Excellent customer service great courses

19 June 2026
Unprompted review
DogAcademy logo

Reply from DogAcademy

Thank you for your kind feedback! We’re thrilled to hear you had a great experience with Dog Academy and enjoyed our courses. Providing excellent customer service and helpful training resources is what we strive for every day. We appreciate your support and are grateful to be part of your dog training journey!

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