Doga Socks Reviews 

158
TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

I ordered some custom face socks in December 2025 as gifts. They arrived on time and were a big hit. Other family members wanted some, so on January 4, 2026, I ordered five additional pairs in two d... See more

Rated 1 out of 5 stars

Ordered an item on December 15th with a promised delivery time of a week. A month goes by and the item was never even despatched. Customer service did not help and stopped replying too so I had to fil... See more

Rated 5 out of 5 stars

These turned out fantastic. Hands down, the best gift I've given my brother(who loves his cat more than life). I was surprised and very pleased to see an off-hand request I made when I placed the orde... See more

Rated 5 out of 5 stars

I purchased a pair of socks for my daughter with images of her new fur baby…she loved them! The quality & images were excellent! I appreciated that I was sent a preview before they were printed so I m... See more

Company details

  1. Gift shop

Written by the company

At Doga Socks, our mission is simple. Make people and their pets happy. We know your pets are the center of your universe, as they are with us. So we create custom dog socks that hits all our customers right in the feels and we love it! We take great pride in crafting the perfect custom socks with your furbaby face on them. They will make you laugh, smile, sometimes cry tears of joy and above all, they will make you feel something. Each socks is made with love and is one of a kind because so are our pets. So, join the growing family of Doga Socks, and have something to honour your pet that will last forever.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

158 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 24 hours

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2.4

All reviews

(158)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a pair last Christmas as a…

I ordered a pair last Christmas as a gift. They were great. My son's girlfriend said he misplaced one of socks and was upset about it. She said it would be a good gift for him and that she would not mind a pair herself. I just ordered two more pairs. The customer service was wonderful and the finished product exceeded my expectations. I highly recommend this seller.

16 March 2024
Rated 5 out of 5 stars

Socks were perfect

Socks were perfect, arrived on time, all correspondence was acknowledged... they were a gift and my friend loved them. And what i love about them beside the Socks they kept informing about the shipping process.

14 March 2024
Rated 4 out of 5 stars

Got this as a birthday present and…

Got this as a birthday present and absolutely loved when it arrived. First reaction was laughter at how it turned it with picture. The quality of the socks are good and warm. But they didn't kept informed me about the delivery status.

10 March 2024
Rated 5 out of 5 stars

Super quick delivery just before…

Super quick delivery just before Christmas as had been let down by a different seller, so pleased with my custom dog socks!! The quality is excellent! Would certainly not hesitate to order from here again.

6 January 2024
Rated 5 out of 5 stars

I messed up my address when ordering

I messed up my address when ordering, but Dogasocks customer service was SO helpful. They corrected it quickly, and I still got my socks in time for my friend's birthday. The socks were awesome too, my friend got a huge laugh!

13 February 2024
Rated 1 out of 5 stars

Do not bother

I ordered 2/1 for delivery by Valentines Day. CC Processed. No communication from company. I reach out to chat 2/13. after some back and forth nonsense, finally send me tracking. That was just created in USPS System STAY AWAY!!!! And customer service was rude. So many companies offer this tyoe of product, choose another!

13 February 2024
Unprompted review
Doga Socks logo

Reply from Doga Socks

I sincerely apologize for the unacceptable delay in shipping your order and the poor customer service experience you encountered. We pride ourselves on timely deliveries and excellent support, and clearly fell short of that standard this time.

It sounds like a serious error occurred within our fulfillment system. Would you be willing to speak with me directly so I can better understand what happened and prevent this in the future? I want to personally make things right and, hopefully, regain your trust.

You can reach me at melissa@dogasocks.com

Thank you for your feedback – we take it very seriously.

Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. DO NOT waste your money. Ordered socks for Christmas and still--it's 2/9/24 and still don't have them. Contacted 3 times, no response. Going the credit card route.

9 February 2024
Unprompted review
Doga Socks logo

Reply from Doga Socks

I'm deeply concerned to read your review. This situation regarding your order is entirely unacceptable. I've immediately investigated and want to share some clarifications:

Refund: We processed a full refund for your order. You should see this reflected on your credit card statement within 3-5 business days.

Design Proof: It seems there was a critical breakdown in communication. We did send a design proof email that requires approval before production. Unfortunately, this was missed.

Resolution: Despite the order confusion, I sincerely want to ensure you receive the socks you wanted. Can you please confirm if you'd still like them? If so, please contact Melissa at melissa@dogasocks.com, and we will expedite production and cover any additional costs or provide a discount as compensation.

I apologize profusely for the frustration and inconvenience you've experienced.

Rated 1 out of 5 stars

Don't buy from Doga Socks

Don't buy from Doga Socks! You will not get your delivery on time, even if they say they guarantee it! They do not respond for a week when you contact them. They told me I would get a shipping refund, it never happened. And the quality of their sock is awful! I highly DO NOT recommend!!

My order number is 7557 for a full refund.

2 January 2024
Unprompted review
Doga Socks logo

Reply from Doga Socks

Your experience with Doga Socks is completely unacceptable. I'm deeply sorry for the delayed delivery, slow communication, unfulfilled refund, and the disappointing quality of your socks. There's no excuse for this.

Here's what I'm doing to address this immediately:

Full Refund + Store Credit: to get A full refund please share your order number. Additionally, I'd like to offer you store credit of [amount of order] as a gesture to try to regain your trust, should you ever consider giving us another chance.

Customer Service Investigation: I'm thoroughly reviewing our communication processes to understand where breakdowns occurred and ensure nobody else has a similar experience.

Quality Control: We'll investigate our sock production. Your feedback about the quality is alarming, and we need to fix this.

I fully understand if you never want to order from Doga Socks again. But I hope you know I'm personally committed to learning from this and using your feedback to make significant improvements.

Rated 1 out of 5 stars

False advertising

False advertising, terrible customer service. Do not buy from this company, does not ship products on time, if ever. Order #8042

17 December 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from this scam

Yes, the company is a scam. I place an order before Christmas and it is still not shipped. Reached out to customer service on multiple platforms with no response. DO NO ORDER FROM THIS COMPANY. Once you look into the website and socials, you can tell that they are a scam. The instagram notes a New York location and the website notes a Georgia location.

22 December 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! Submitted order on 12/3/23. Socks were never received (nor shipped per shipment tracking). Tried to contact seller numerous times throughout the month but received no responses. No refund received once I cancelled the order after Christmas and weeks passed the expected arrival date. Had to go through my credit card company.

3 December 2023
Unprompted review
Rated 1 out of 5 stars

I didn’t get my order in time for…

I didn’t get my order in time for Xmas.or at all I should say. I paid extra for expedited shipping and an edit. They don’t answer messages nor can I find a phone number to call. Should have read all the horrible reviews first. Buyer beware with this awful company

15 December 2023
Unprompted review
Rated 1 out of 5 stars

Guaranteed Christmas shipping is a lie

Guaranteed Christmas shipping is a lie! I never received a confirmation email or a tracking number for my order. When I emailed them asking if they even received my order (which my card was charged, so the better have) I received an unprofessional email in all lowercase. I hope it’s not a scam! Was really looking forward to surprising my brothers with these socks on Christmas.

27 December 2023
Unprompted review
Doga Socks logo

Reply from Doga Socks

Dear Consumer,

I am sorry for your inconvience.

Since you have not put your email on the order that is why you did not get any email notification. Please let me know your name on the order so we can help you.

Regards

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