Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to use. Once requirements have gone in (along with details of "Drive Time" limitations|) , then seeing the availability on a Map is a great bonus. Being able to confirm the Drive Time using Locat... See more
Company replied
Great Lodge with balcony, hot tub, loved the balcony particularly with having 2 large Bullmastiffs was a great addition it allowed us to let the dog have freedom and open doors, very clean, ove... See more
Company replied
Very easy process to find and book what I was looking for. Follow up was rapid also, got a great deal on the dates I was looking for at a very reasonable place, within the driving distance I am happy... See more
Company replied
Company details
Written by the company
At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.
Contact info
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, United Kingdom
- 0203 637 0812
- support@dogfriendlycottages.co.uk
- dogfriendlycottages.co.uk
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great website
I found the website the best to use with how far you wanted to travel from your house and where exactly each property was from you . It made picking a cottage much easier .plus the filters meant you only got the properties that suited you.
Booking was easy and painless
28 August 2026
Reply from Dog Friendly Cottages
Hi Mike,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you found our search tools and filters helpful when narrowing down your options, and that being able to see where each property was located made choosing the right cottage even easier. It’s great to know that the booking process was easy and painless too!
We hope you have a wonderful stay and a fantastic time away with your four-legged friend.
Best wishes,
Rebecca
The website was easy to navigate and it…
The website was easy to navigate and it was easy to pay for our holiday
25 August 2026
Reply from Dog Friendly Cottages
Hi Bernadette,
Thank you for your lovely 5-star review! We’re so pleased to hear you found our website easy to navigate and the payment process nice and straightforward.
We hope you have a fantastic holiday and a wonderful stay with your four-legged friend!
Best wishes,
Rebecca
Wow! Very easy to get booked up!!
Wow!! What an easy process to get my booking sorted, we can’t wait to go to one of your lovely lodges with a hot tub too x
27 August 2026
Reply from Dog Friendly Cottages
Hi Lynn,
Wow indeed! Thank you so much for your fantastic 5-star review. We’re delighted to hear that you found booking your getaway so easy!
A lovely lodge and a hot tub sounds like the perfect combination, and we hope you have an absolutely fantastic time when your trip comes around. We’re sure the countdown is already on! 😊
Best wishes,
Rebecca
The whole booking experience was…
The whole booking experience was straight forward thank you,my only concern was the website doesn’t appear to have a secure payment symbol such as https or a padlock.On making the payment my bank did contact me to warn me of this and that the booking could be a scam.I thought you should be aware of this because it could put potential customers off.
Kind regards Maurice Clarke.
26 August 2026
Reply from Dog Friendly Cottages
Hi Maurice,
Thank you for your fantastic 5-star review and for taking the time to highlight your concern about the payment page.
We’re pleased to hear that you found the booking experience straightforward. We’re also really grateful that you flagged this with us, as we certainly wouldn’t want anything about the payment process to make customers question whether their booking is secure.
We’ll make sure your feedback is passed to the relevant team so we can look into how the security information is displayed during the payment journey. We’re sorry for the concern this caused, particularly when your bank flagged it as a potential scam.
Thank you again for bringing this to our attention, Maurice, and we hope you have a lovely stay!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Manuela,
Thank you for your lovely 5-star review. We’re delighted to hear that you found our service friendly and helpful.
We really appreciate your kind words and hope you have a fantastic stay. We look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Very good location for exploring…
Very good location for exploring Dorset. The Wishing Well, coffee ,tea rooms ,situated in the village is well worth a visit with a lovely garden to wander round. The Grain Store is a large property with two lounges,one downstairs and one on the first floor. The downstairs lounge did not smell very clean and had a strong smell of dogs as it did in the hallway which smelt of dog urine which was quite unpleasant.The sofas downstairs I feel need a good deep clean.The lounge upstairs is very spacious but the sofa has seen better days as you sink down into them as they have sagged over time making it very difficult to get out of.I read a review that the beds are very comfortable which I must have been some time ago as they are not now. The only comfortable bed was the single in the smallest room where our grandson slept. After paying a lot of money to stay in the holiday home you expect to have decent beds to get a good nights sleep so you can enjoy the rest of the holiday.My son slept on the top floor in the largest bedroom and was sneezing every night so this room was very dusty and equally the bed was not comfortable.The bedding and towels are of good quality .We felt the whole place needs a good deep clean.Behind the radiator in the dining room was full of dust and hair.The plughole in the sink in the upstairs on suite bathroom was slow to drain so on pulling up the plug found long hair and debris blocking it,obviously this hadn't been cleaned in a while.The kitchen is very well equiped and there is a dishwasher and washing machine.The courtyard is a nice place to sit and enjoy your morning coffee.Would I stay here again probably not due to the poor beds. I would defiantly stay in the village of Upwey but a different property.
15 August 2026
Unprompted review
Reply from Dog Friendly Cottages
Hi J Walsh,
Thank you for taking the time to leave such a detailed review of your stay.
We’re pleased to hear that you enjoyed the location and found Upwey a great base for exploring Dorset, as well as enjoying the local amenities and the property's well-equipped kitchen, quality bedding and towels, and lovely courtyard.
That said, we’re very sorry to hear about the issues you experienced with the cleanliness and condition of parts of the property. In particular, the concerns you’ve raised regarding the smell in the downstairs lounge and hallway, dust and debris, the blocked plughole, the condition of the sofas and, importantly, the comfort of the beds are disappointing to hear. We completely understand that after paying for a holiday, you should be able to relax in a clean and comfortable property and get a good night’s sleep.
We’re the booking agent rather than the property managers, but we’d like to help ensure your feedback is raised with the relevant team so these concerns can be properly reviewed.
Please contact our Customer Support team at support@dogfriendlycottages.co.uk with your booking details, and we’ll be happy to assist and share your feedback with the property managers.
Thank you again for taking the time to provide such comprehensive feedback.
Best wishes,
Rebecca
Booked through you before great service
25 August 2026
Reply from Dog Friendly Cottages
Hi Frances,
Thank you for your lovely 5-star review, and for choosing to book with us again! We’re delighted to hear that you’ve had great service from us.
We really appreciate your continued support and hope you have another fantastic stay. We look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Very easy process to find and book what…
Very easy process to find and book what I was looking for. Follow up was rapid also, got a great deal on the dates I was looking for at a very reasonable place, within the driving distance I am happy with. A very wide variety of choices and styles of accommodation
25 August 2026
Reply from Dog Friendly Cottages
Hi Iain,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found it easy to search and book exactly what you were looking for, and that the follow-up communication was nice and quick too.
It’s great to know you found a great deal on the dates you wanted, within your preferred driving distance. We’re also pleased that the wide variety of properties and accommodation styles gave you plenty of choice.
We hope you have a fantastic stay and look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Colleen,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found the property immaculate and that the welcome email and pack from the owners helped you feel so welcome.
It’s lovely to hear that the owners made such a great first impression. We hope you had a fantastic stay and look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
My booking was cancelled a couple of…
My booking was cancelled a couple of days after I booked it.Not happy at all.
5 August 2026
Reply from Dog Friendly Cottages
Hi Michael,
Thank you for taking the time to leave your feedback. We’re really sorry to hear that your booking was cancelled just a couple of days after you made it.
We completely understand how disappointing and frustrating this must have been, especially after finding a property you wanted and believing your holiday plans were in place.
We’d really appreciate the opportunity to look into what happened with your booking and see if there’s anything we can do to help. Please contact our Customer Support team at support@dogfriendlycottages.co.uk with your booking details, and we’ll be happy to investigate further.
We sincerely apologise for the disappointment caused.
Best wishes,
Rebecca
Link to Sykes
Lots of options. Reasonable prices.
Would have preferred to have know it was a Sykes property.
We have used them a lot until they started doing the good housekeeping bonds.
I really don't feel I can trust all property owners to be honest.
22 August 2026
Reply from Dog Friendly Cottages
Hi Sarah,
Thank you for taking the time to leave your feedback. We’re pleased to hear that you found plenty of options and reasonable prices on our website.
We understand that, based on your previous experiences, you would have preferred to know that the property was managed by Sykes Cottages before completing your booking. We do specify the property partner within the booking terms and conditions, which are provided for review and agreed to as part of the booking process, as we appreciate that knowing who manages a property may be an important factor when choosing where to stay.
We work with a wide range of property managers and independent owners to offer our customers plenty of choice, and we’ll certainly take your feedback on board as we continue looking at ways to make property and partner information as transparent and easy to find as possible.
Thank you again for sharing your thoughts, and we hope you have a lovely stay.
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Terry,
Thank you for your lovely 5-star review. We’re delighted to hear that you found it easy to find a stay that worked for you and your dogs, and that the website was simple to follow.
We hope you and your four-legged friends have a fantastic holiday!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi John,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found our website informative and the booking process easy and straightforward.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Very easy to book
20 August 2026
Reply from Dog Friendly Cottages
Hi Sam,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process very easy.
We hope you and your four-legged friends have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Paul,
We're so happy to hear you enjoyed the cottage you booked on our site and appreciated our customer service. Thank you for your kind words!
We look forward to helping you find your next dog-friendly getaway!
Best wishes,
Chelsea
Reply from Dog Friendly Cottages
Hi Anthony,
We're so glad to hear you found our service useful and easy to use.
We appreciate you taking the time to leave us such a fantastic review.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway in the future!
Best wishes,
Chelsea
Reply from Dog Friendly Cottages
Hi there,
Thank you for taking the time to leave us a 5 star review.
We are glad to hear that everything throughout the booking process went well.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Chelsea
It was so simple to book an every thing…easy to book no fuss
It was so simple to book an every thing confirmed immediately
19 August 2026
Reply from Dog Friendly Cottages
Hi Sandra,
Thank you for your wonderful review!
We're so pleased to hear that your booking experience was simple and that everything was confirmed immediately.
We hope you have a fantastic stay and enjoy having something wonderful to look forward to! We can’t wait to help you find your next dog-friendly getaway.
Best wishes,
Chelsea
The details of the cottage are very…
The details of the cottage are very comprehensive and the booming process easy
18 August 2026
Reply from Dog Friendly Cottages
Hi Caroline,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found the cottage details comprehensive and the booking process easy and straightforward.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Booking process was really simple with…
Booking process was really simple with good communication and information following the booking.
17 August 2026
Reply from Dog Friendly Cottages
Hi Ms Murray,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found the booking process really simple and that the communication and information you received afterwards were helpful.
We hope you and your four-legged friends have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.