Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... See more
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Review summary
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Easy to use. Once requirements have gone in (along with details of "Drive Time" limitations|) , then seeing the availability on a Map is a great bonus. Being able to confirm the Drive Time using Locat... See more
Company replied
Great Lodge with balcony, hot tub, loved the balcony particularly with having 2 large Bullmastiffs was a great addition it allowed us to let the dog have freedom and open doors, very clean, ove... See more
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Very easy process to find and book what I was looking for. Follow up was rapid also, got a great deal on the dates I was looking for at a very reasonable place, within the driving distance I am happy... See more
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Company details
Written by the company
At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.
Contact info
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, United Kingdom
- 0203 637 0812
- support@dogfriendlycottages.co.uk
- dogfriendlycottages.co.uk
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Easy to use the site
Easy to use the site. We found a perfect house for Christmas study a very good price.
14 August 2026
Reply from Dog Friendly Cottages
Hi Derek,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found our website easy to use and, even better, found the perfect house for your Christmas break at a great price!
We hope you have a wonderful Christmas stay and enjoy having something special to look forward to.
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Claire,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process quick and easy.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Booking was easy to follow we are…
Booking was easy to follow we are looking forward to our stay
14 August 2026
Reply from Dog Friendly Cottages
Hi Anne,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process easy to follow.
We hope you have a fantastic stay and enjoy having something wonderful to look forward to! We can’t wait to help you find your next dog-friendly getaway.
Best wishes,
Rebecca
Very easy to book.
14 August 2026
Unprompted review
Reply from Dog Friendly Cottages
Hi Patricia,
Thank you for your lovely 4-star review. We’re pleased to hear that you found the booking process very easy.
We hope you and your four-legged friends have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
My needs and wants
Put in your requirement and up pops your needs. Differant sizes, locations and budgets for everyone.
14 August 2026
Reply from Dog Friendly Cottages
Hi James,
Thank you for your fantastic 5-star review. We’re delighted to hear that our search filters helped you quickly find options to suit your requirements, whether that’s the right size, location or budget.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Easy to browse through the properties
Easy to browse through the properties, plenty of information on each to choose. Having the favourite icon helps to look back at the ones you felt were suitable and easy to book. e-mails sent straight away after booking.
12 August 2026
Reply from Dog Friendly Cottages
Hi Mrs Evans,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found our properties easy to browse and that the detailed information helped you choose the right holiday.
It’s great to know that you found the favourites feature useful too, and that the booking process and confirmation emails were quick and straightforward.
We hope you have a fantastic stay and look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Jason,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found our service quick and simple.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Anita,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process very easy.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Booked and paid for holiday to have it…
Booked and paid for holiday to have it cancelled next day maybe you should up date your software so you don’t double book 😡
9 August 2026
Reply from Dog Friendly Cottages
Hi Rob,
Thank you for taking the time to share your feedback. We’re really sorry to hear that your booking was cancelled the day after you booked. We completely understand how frustrating and disappointing this must have been, particularly after you had already paid and thought your holiday was confirmed.
We take availability and booking issues very seriously, and we’re sorry that on this occasion the experience fell short of the service we aim to provide.
We’d really appreciate the opportunity to look into what happened with your booking and understand why the property was no longer available. If you’re able to contact our Customer Support team at support@dogfriendlycottages.co.uk with your booking details, we’ll be happy to investigate this further and assist wherever we can.
We sincerely apologise again for the inconvenience caused.
Best wishes,
Rebecca
Really easy to understand and navigate…
Really easy to understand and navigate through. Great seeing the reviews from others
11 August 2026
Reply from Dog Friendly Cottages
Hi Wendy,
Thank you for your lovely 5-star review. We’re delighted to hear that you found our website easy to understand and navigate, and that you found the reviews from other customers helpful when choosing your stay.
We hope you and your four-legged friend have a fantastic holiday, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Nathan,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found our website easy to use and, even better, found the perfect holiday!
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway in the future.
Best wishes,
Rebecca
The booking was fairly easy to follow…
The booking was fairly easy to follow as it provided step by step instructions.
8 August 2026
Reply from Dog Friendly Cottages
Hi Seamus,
Thank you for your 4-star review. We’re pleased to hear that you found the booking process fairly easy to follow and that the step-by-step instructions were helpful.
We really appreciate your feedback and hope you have a fantastic stay. We look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
easy to book
9 August 2026
Reply from Dog Friendly Cottages
Hi Antony,
Thank you for your 5-star review. We’re delighted to hear that you found the booking process easy and straightforward.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway!
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Rachel,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process easy and that the information provided helped you choose your perfect stay.
We hope you and your four-legged friends have a fantastic getaway, and we look forward to helping you find your next dog-friendly holiday in the future!
Best wishes,
Rebecca
Good places to view.
Good places to view.
Many choices and can see Which you can afford easier.
Always a contact available if required.
3 August 2026
Reply from Dog Friendly Cottages
Hi Joanna,
Thank you for your wonderful 5-star review. We’re delighted to hear that you enjoyed browsing our selection of dog-friendly cottages and found it easy to find options that suited your budget.
It’s also great to know that you appreciated having support available whenever you needed it. We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you plan your next getaway in the future!
Best wishes,
Rebecca
Everything about the booking was easy…
Everything about the booking was easy and a good choice of cottages
2 August 2026
Reply from Dog Friendly Cottages
Hi Graham,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process easy and that you enjoyed the choice of dog-friendly cottages available.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next getaway in the future!
Best wishes,
Rebecca
Good choice of accommodation with an…
Good choice of accommodation with an easy booking system
2 August 2026
Reply from Dog Friendly Cottages
Hi David,
Thank you for your lovely 5-star review. We’re delighted to hear that you enjoyed the choice of accommodation available and found the booking process easy and straightforward.
We hope you and your four-legged friend have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway in the future!
Best wishes,
Rebecca
Easy and stress free 👏👏
2 August 2026
Reply from Dog Friendly Cottages
Hi Neil,
Thank you for your fantastic 5-star review. We’re delighted to hear that you found the booking process easy and stress-free.
We hope you and your four-legged friends have a wonderful stay, and we look forward to helping you find your next dog-friendly getaway in the future!
Best wishes,
Rebecca
Not dog friendly accommodation. No enclosed space for dogs
Alwyn Cottage in Wales was booked via a dog friendly site. This cottage was advertised as dog friendly. It is dog tolerant, i.e. dogs are allowed, but not dog friendly. The gates to the overgrown garden are locked as the garden is inaccessible. There is not a space that you can let dogs out. There is a sign stating that dogs must be kept on a lead at all times We are disappointed as we
do not consider having to keep dogs on a lead at all times as dog friendly accommodation.
Further to your response here and your email to me I have sent you pictures of the outside area from which you will see that there are no outdoor secure spaces for the dogs; I have also sent you a picture of the sign instructing visitors to keep dogs on lead at all times
1 August 2026
Reply from Dog Friendly Cottages
Hi Maria,
Thank you again for taking the time to share your feedback and for speaking with our team.
We’re sorry that your stay at Alwyn Cottage did not meet the expectations you had when booking a dog-friendly property. We completely understand how important it is for guests travelling with their dogs to have confidence that a property offers a suitable and enjoyable environment for both them and their pets.
Following our conversations and the information you shared with us, we have supported you in how to raise your concerns directly with the property managers. We have also taken the decision to remove this property from our websites while these concerns are reviewed.
We really appreciate you bringing this to our attention. Feedback like yours helps us continue to improve the range of properties we offer and ensure we’re providing the best possible experience for our customers and their four-legged companions.
Thank you again for allowing us the opportunity to look into this.
Best wishes,
Rebecca
Reply from Dog Friendly Cottages
Hi Malcolm,
Thank you for your lovely 5-star review. We’re delighted to hear that you found the booking process quick and easy.
We hope you and your four-legged friends have a fantastic stay, and we look forward to helping you find your next dog-friendly getaway in the future!
Best wishes,
Rebecca
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