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Do Health Reviews 

926
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 908 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the DoHealth app for its intuitive design and user-friendly interface, making the entire process simple. Many appreciate the quick delivery of results, often within two days, and the comprehensive health insights provided. The service, including motivating online coaching and the helpful AI assistant Joy, offers personalized advice and clear explanations for well-being. However, some people encountered difficulties with appointment booking, noting unavailable slots or clinics unaware of the service. A few also reported challenges reaching technical support or customer service, leading to delays in resolving app glitches or receiving timely assistance.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently praising the app's ease of navigation and... See more

Service

Users describe positive interactions with service, highlighting the simple process for booking blood tests... See more

Product

Customers had positive experiences with the product, finding it a great way to understand their body and... See more

Application

Reviewers highlight positive aspects of the app, with many praising its ease of use, navigation, and overall... See more

Response time

People report positive experiences with response times, particularly regarding test results and customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The DoHealth app is very easy to navigate. Provides personalised advise related to blood test results which are far more comprehensive than at the NHS. It felt more holistically driven. Love the motiv... See more

Rated 5 out of 5 stars

Do health is a great way to find out what your body is doing. GP’s don’t even come close to providing this amount of information or an explanation of what could be achieved if new or different habits... See more

Rated 5 out of 5 stars

Blood test on the Friday, results Sunday afternoon and visit to GP surgery on the Tuesday as Do Health identified scores that indicated under active thyroid. No real symptoms that I notice so this wou... See more

Company replied

Rated 5 out of 5 stars

I've found the whole process very simple and clear to use. The blood test clinic was nearby, the phlebotomist was very professional and took the sample easily and quickly. I'm delighted that my b... See more


Company details

  1. #11 of 42 best companies in Wellness Programme
  2. #9 of 25 best companies in Blood testing service

Written by the company

Stop guessing, start doing. Get blood tests, personalised weekly plans and coaching based on your biology. Co-founded by Dr Rangan Chatterjee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

926 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(926)

923 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The NHS is overwhelmed with people…

The NHS is overwhelmed with people suffering from chronic ill health and can only react to problems.The Do health is a preventative service which is the way forward
It is very difficult to access NHS services for any type of prevention

25 July 2026
Unprompted review
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Rated 5 out of 5 stars

Great health insight.

I think that the blood tests and follow up give me an excellent insight into how I am doing with my health. Even though the chat is AI I still feel it gives me an accountability partner.

16 July 2026
Unprompted review
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Reply from Do Health

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Rated 4 out of 5 stars

Great health and habits advice from a tortoise

Debated for a while about signing up, but when I eventually decided, it all happened very quickly, I got an appointment for a blood test the following day and the results a few days later. The tests have shown a specific area to focus on, and will see what the impact is when I have the next test I. A few months time. Chatting with an AI tortoise - coach Joy - has been really useful for understanding my results better, and developing specific ideas on how to implement new habits.

24 July 2026
Unprompted review
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Reply from Do Health

Thank you 💚

Rated 5 out of 5 stars

An excellent programme for health

An excellent programme that uses one of the most intelligently trained AI coaches I have come across to support you with understanding the blood test results that are specific to your circumstances. When my local clinic for repeat blood tests only had limited slots, I emailed customer services who helped me book in very quickly. Really impressed with this whole Do Health experience and service. I have already recommended to others who are also enjoying it.

24 July 2026
Unprompted review
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Reply from Do Health

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Rated 5 out of 5 stars

My experience has been good so far

My experience has been good so far. It has shown me issues to try and improve with my blood markers, but I am still struggling with headaches and anxiety. Maybe these will change in time.

17 July 2026
Unprompted review
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Reply from Do Health

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Rated 5 out of 5 stars

Love it

Love it, wonderful to be able to get tests done quickly, professionally and with detailed report - using app to opt to commit to make some positive changes (as suggested by app) also useful as I often forget things, particularly my own health.

24 July 2026
Unprompted review
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Reply from Do Health

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Rated 4 out of 5 stars

Customer service

It was a little unclear how to access technical help with a glitch with the app. Once I made contact the customer service was excellent with the person helping me very polite, responsive and helpful. It took a few days to resolve my issue but I was kept updated throughout and my issue was resolved satisfactorily. Very pleased overall.

22 July 2026
Unprompted review
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Reply from Do Health

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Rated 5 out of 5 stars

Do Health is absolutely brilliant

Do Health is absolutely brilliant. I knew something was not quite right with my body and the first blood tests identified an issue.
The app then gave me information on how to deal with this so I’m looking forward to my second blood test to see how my levels have changed. I had to travel quite a long way for the blood test, but it really was worth it.
This is the best £249 I have ever spent.
I wonder if Doctor Chatterjee would consider running the NHS for us!

17 July 2026
Unprompted review
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Reply from Do Health

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Rated 5 out of 5 stars

I like the app

I like the app. Easy to navigate
Clear blood test results and explanation of them.

20 July 2026
Unprompted review
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Reply from Do Health

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Rated 5 out of 5 stars

It’s a great concept

It’s a great concept. Trying to organise testing individually is a bit of a minefield and quite confusing. Getting the test scheduled was quick and easy. The results came through in 2 days and I am making changes to address the results that were not where they needed to be. I had really low active B12 would never have known that without the test as felt fine and good to know that I will be able to check on progress with the next set of bloods.

18 July 2026
Unprompted review
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Reply from Do Health

Thank you 💚

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