Do Health Reviews 

I think that the blood tests and follow up give me an excellent insight into how I am doing with my health. Even though the chat is AI I still feel it gives me an accountability partner.

Good range of appointments available. Results came back very quickly. Great having tips to help improve results.

Debated for a while about signing up, but when I eventually decided, it all happened very quickly, I got an appointment for a blood test the following day and the results a few days later. The tests have shown a specific area to focus on, and will see what the impact is when I have the next test I. A few months time. Chatting with an AI tortoise - coach Joy - has been really useful for understanding my results better, and developing specific ideas on how to implement new habits.

Opportunity to have analysis of results beyond the standard ones done by my GP at a reasonable price.

An excellent programme that uses one of the most intelligently trained AI coaches I have come across to support you with understanding the blood test results that are specific to your circumstances. When my local clinic for repeat blood tests only had limited slots, I emailed customer services who helped me book in very quickly. Really impressed with this whole Do Health experience and service. I have already recommended to others who are also enjoying it.

My experience has been good so far. It has shown me issues to try and improve with my blood markers, but I am still struggling with headaches and anxiety. Maybe these will change in time.

Love it, wonderful to be able to get tests done quickly, professionally and with detailed report - using app to opt to commit to make some positive changes (as suggested by app) also useful as I often forget things, particularly my own health.

Fast results and great explanations to the results how to improve your health in an easy way to understand and how little changes can have a major impact I’m so glad I did this

So far so good

It was a little unclear how to access technical help with a glitch with the app. Once I made contact the customer service was excellent with the person helping me very polite, responsive and helpful. It took a few days to resolve my issue but I was kept updated throughout and my issue was resolved satisfactorily. Very pleased overall.

I made a query and they helped me thank you 🤩

Do Health is absolutely brilliant. I knew something was not quite right with my body and the first blood tests identified an issue.
The app then gave me information on how to deal with this so I’m looking forward to my second blood test to see how my levels have changed. I had to travel quite a long way for the blood test, but it really was worth it.
This is the best £249 I have ever spent.
I wonder if Doctor Chatterjee would consider running the NHS for us!

I like the app. Easy to navigate
Clear blood test results and explanation of them.

The testing was good and the results thorough. Am still working out the on going support

Had a problem excessing do health on my iPad but speaking to liz she helped me sort it

It’s a great concept. Trying to organise testing individually is a bit of a minefield and quite confusing. Getting the test scheduled was quick and easy. The results came through in 2 days and I am making changes to address the results that were not where they needed to be. I had really low active B12 would never have known that without the test as felt fine and good to know that I will be able to check on progress with the next set of bloods.

Quick test results and easy to use app with easy instructions on how to improve health

Shame the NHS isn't as forward thinking as Dr Chatterjee.
This program has quite literally saved my life.

Easy to get in touch. Prompt reply and great outcome thank you

Disappointing first experience, but excellent response from customer service

I signed up for a DO Health blood test and unfortunately my experience at the testing location was very disappointing.

My first appointment was booked at the Holland & Barrett Leicester location. I followed the instructions to arrive five minutes before my appointment, but the store did not open until the appointment time and there was no clear guidance on where to wait. When I returned shortly after 9am, I was told that my appointment had been given to someone else.

When I was eventually seen, my blood pressure was checked and I was advised to monitor my readings at home. The practitioner then attempted to take my blood but was unable to obtain a sample, despite trying both arms.

I was rebooked for the following day with a different practitioner. Unfortunately, the second appointment was also unsuccessful. Again, no blood sample was obtained, and I was disappointed that the option of seeing someone experienced in taking blood from the hand was only suggested after another unsuccessful attempt, as this could potentially have avoided another unnecessary appointment.

The DO Health app also showed that I was awaiting results despite no blood sample ever being collected, although DO Health have since explained that this is an automatic process linked to the original appointment.

I contacted DO Health by email, as this was the only method of contact available, and I have to say that the response from their customer service team was excellent. They acknowledged my concerns, explained the situation regarding the app and the recent blood pressure protocol change, confirmed that my feedback had been shared with Randox Health for investigation, cancelled my subscription, and issued a full refund of £249.

Whilst the actual testing experience fell far below expectations, I appreciate that DO Health listened to my concerns and dealt with my complaint professionally. I hope the feedback results in improvements at this location so that future customers have a smoother experience.