Dojo UK Reviews 

37
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the remarkable quality of the kitchenware, noting that the surfaces are genuinely non-stick, incredibly easy to clean, and make daily cooking much faster and more enjoyable. Shoppers also frequently note the exceptionally fast delivery times, mentioning that their orders arrive promptly and are always securely and neatly packaged. However, some people mentioned receiving items with minor surface flaws, such as slightly bent rims or incomplete non-stick coatings on pans. A few reviewers experienced specific product issues with defective cookware and described difficulties getting a prompt response regarding replacements.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with the remarkable... See more

Quality

People report positive experiences with quality, highlighting that the items are genuinely non-stick and easy... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the fast shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would have been 5* but one saucepan lid arrived with the rim slightly bent and would not fit. Fortunately my handyman fixed it without having to return it. On a more positive note the non stick is exc... See more

Rated 5 out of 5 stars

Waitrose were promoting your pans. I tried one and was so impressed either it's non stick properties that I bought 2 other in different sizes. Never before with any product have I been able to cook eg... See more

Company replied

Rated 5 out of 5 stars

I got a Dojo X 5 Knife Block, this product delivers on both form and function. Each knife feels solid and well-balanced, giving confidence whether you're chopping vegetables, slicing meat, or tacklin... See more

Company replied


Company details

  1. #64 of 94 best companies in Kitchenware Shop
  2. #183 of 241 best companies in Homewares Shop
  3. #31 of 45 best companies in Kitchen Furniture Shop

Written by the company

DOJO is here to inspire you to fall in love with your home and kitchen all over again. We provide a growing selection of high-quality non-stick kitchenware and appliances, including frying pans and complete cookware sets. You can shop directly on our website or find us at various UK retailers. The only question is: what will you create next?


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(37)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Delivery in record time, 2 days after order placed . Product looks wonderful and comes recommended . Not used ourselves yet as for new kitchen still being fitted

3 March 2026
Dojo UK logo

Reply from Dojo UK

Dear Hilary, thank you for your 5-star review. We're delighted to hear about your positive experience. We hope you will shop with us again soon. Kindest, Team Dojo

Rated 5 out of 5 stars

Prompt and efficient service

Item arrived the day after I ordered it and it was well packaged.

26 February 2026
Dojo UK logo

Reply from Dojo UK

Dear Carole, thank you for your 5-star review. We're delighted to hear about your positive experience. We hope you will shop with us again soon. Kindest, Team Dojo

Rated 5 out of 5 stars

Replacement Product

We had an issue with the non stick on our new purchase. The item was replaced no hassle after I contacted DOJO directly.

20 February 2026
Dojo UK logo

Reply from Dojo UK

Dear Joanne, thank you for your 5-star review. We're very sorry to hear about the initial issue with one of your Dojo products; however, we're pleased that we were able to resolve this for you. We hope you will shop with us again soon. Kindest, Team Dojo

Rated 5 out of 5 stars

Brilliant product excellent quick…

Brilliant product excellent quick delivery

17 February 2026
Dojo UK logo

Reply from Dojo UK

Dear Cransley Sailing Club,

Thank you so much for your kind review. We’re delighted to hear that you’re pleased with both the product and the speed of delivery. We hope you’ll choose to shop directly with us again soon.

Kindest Regards,

Team Dojo

Rated 5 out of 5 stars

This has become my absolute favourite…

This has become my absolute favourite pan to use. When they say this is non-stick they really mean it! It’s also super easy to clean as nothing sticks/burns to the surface. I use my sauté pan for everything and I would recommend to everyone!

9 January 2026
Unprompted review
Dojo UK logo

Reply from Dojo UK

Dear Courtney,

Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo product. We hope you’ll choose to shop directly with us again soon.

Kindest Regards,

Team Dojo

Rated 1 out of 5 stars

Bent pans!

Received my 3 pans last week, 1 is very badly misshapen, sent an email along with photo and am still yet to receive a reply about a replacement! I would now like to return all 3 pans as the customer service i havent received over a lack of quality checking is shocking.

2 February 2026
Dojo UK logo

Reply from Dojo UK

Dear Becca,

Thank you for your review. We’re very sorry to hear about your experience and we take your feedback extremely seriously. After speaking with our Customer Care team, we understand that this has now been resolved.

Please accept our sincere apologies for any inconvenience caused. We do hope you’ll consider shopping with us again in the future.

Kindest Regards,

Team Dojo

Rated 5 out of 5 stars

Love my new pans

Love my new pans. I use them for everything now. Non stick and easy to clean. Lightweight and dishwasher safe. Brilliant

4 February 2026
Unprompted review
Dojo UK logo

Reply from Dojo UK

Dear Mrs H,

Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo products. We hope you’ll choose to shop directly with us again soon.

Kindest Regards,

Team Dojo

Rated 5 out of 5 stars

I was sent the DOJO Yumi Neverstick…

I was sent the DOJO Yumi Neverstick 32cm Casserole Pot & Lid to try. I was really impressed with the quality of the item. Absolutely no sticking and I love the size. It’s also super handy it can go in the oven and dishwasher. I know it’s going to get a lot of use!

28 January 2026
Unprompted review
Dojo UK logo

Reply from Dojo UK

Dear Paula,

Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo product. We hope you’ll choose to shop directly with us again soon.

Kindest Regards,

Team Dojo

Rated 5 out of 5 stars

First time using Dojo

First time using Dojo, and have been very impressed. Quality product and delivered in less than 24 hours

3 February 2026
Unprompted review
Dojo UK logo

Reply from Dojo UK

Dear Ben,

Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo product. We hope you’ll choose to shop directly with us again soon.

Kindest Regards,

Team Dojo

Rated 5 out of 5 stars

Fast Delivery, Excellent Service

Fast delivery, excellent customer service! Great products and well packed. Would order direct again from Dojo!

25 December 2025
Unprompted review
Dojo UK logo

Reply from Dojo UK

Dear Susan,

Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo product. We hope you’ll choose to shop directly with us again soon.

Kindest Regards,

Team Dojo

Rated 5 out of 5 stars

great product well packed fast delivery…

great product well packed fast delivery excellent price i have used the item and it really is non stick

22 December 2025
Dojo UK logo

Reply from Dojo UK

Dear Mr. Gibney, thank you so much for your 5-star review and for sharing your feedback on both the delivery and your Dojo product. We truly appreciate your support and hope you will shop with us again soon. Kindest, Team Dojo

Rated 1 out of 5 stars

Poor poor delivery service

Poor poor delivery service, I have a ring doorbell and had the delivery guy come to my house twice whilst I wasn’t home to not ring the doorbell on both visits so wouldn’t of known he was at the door either way. A parcel that could be put in a safe place or neighbour that he then takes back with him in his van to then make more work and then have no contact from when it will be delivered. Still not received my order and can’t find anything to let me know when it will come! Don’t recommend parcel force!!!

11 December 2025
Dojo UK logo

Reply from Dojo UK

Hi Chloe, thank you for your review. We’re very sorry to hear about the delivery issue you experienced with our courier. After checking with our team, we understand that a replacement order was promptly arranged and delivered the following day. Please accept our apologies for the initial delay and inconvenience caused by the courier. We truly appreciate your understanding and hope you will shop with us again soon. Kindest, Team Dojo

Rated 5 out of 5 stars

Dojo X 5 Knife Block

I got a Dojo X 5 Knife Block, this product delivers on both form and function. Each knife feels solid and well-balanced, giving confidence whether you're chopping vegetables, slicing meat, or tackling tougher prep jobs. The blades are impressively sharp right out of the box, which makes cooking faster and more enjoyable. I would highly recommend these knives.

8 November 2025
Unprompted review
Dojo UK logo

Reply from Dojo UK

Dear Neil, thank you for your 5-star review of our 5-piece knife block set. We truly appreciate your support and hope you’ll shop with us again soon. Kindest, Team Dojo

Rated 5 out of 5 stars

Good Company Good Products

We purchased a Yumi Neverstick baking tray (set of three) from Dojo, the delivery was prompt and we have had them a couple of weeks now and they are great and easy to clean, although not cheap you get what you pay for in our opinion, thanks Dojo.

17 September 2025
Unprompted review
Dojo UK logo

Reply from Dojo UK

Dear Paul, thank you so much for your 5-star review. We’re delighted to hear that you were happy with the delivery and satisfied with your Dojo products. Thank you for your custom, and we hope you will shop again with us soon. Kindest, Team Dojo

Rated 5 out of 5 stars

Fantastic service from ordering to…

Fantastic service from ordering to delivery.
Product is amazing, does exactly what it says!!

4 September 2025
Dojo UK logo

Reply from Dojo UK

Dear Lynne,

Thank you so much for your wonderful 5-star review! We're delighted to hear that you found the ordering process easy and that your delivery arrived promptly.

As a newly established brand, we truly appreciate your support and custom.

We hope you will shop with us again soon!

Rated 5 out of 5 stars

Easy to order online

Easy to use website and timely delivery. Packaging excellent. Superb product though a little heavy for older arthritic hands.

13 June 2025
Dojo UK logo

Reply from Dojo UK

We truly appreciate your kind words and support. As a newly launched brand, customers like you and your encouragement mean everything to us. We’re constantly adding new products to our website and hope you will shop again with us soon. Wishing you all the very best. Kindest Regards, Nathan - Customer Services Manager

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