in life you generally pay for what you get,talking security cameras is no different,however Domar take the time to help when others have your money and walk away. Domar keep their fingers on the pulse... See more
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Company details
- #40 of 52 best companies in Security equipment
Information provided by various external sources
Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.
Contact info
Lawrence Road, TW4 6DR, Hounslow, United Kingdom
- domar.com
Replied to 50% of negative reviews
Typically replies within 24 hours
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Excellent product
Excellent product. Quick delivery.
Surprisingly easy to set up on the App.
Will be buying again for sure.
Domar CCTV Systems
The Domar website is clear and easy to find the correct items for my requirements, delivery was next day. The setup of camera and recorder was quick and straight forward. The customer service was faultless, I managed to delete recorder settings and called Domar cusr service and received a call back within minutes and was up and running again in no time.
Good Service
Christopher helped me out
Christopher helped me out , resolved my technical issues quickly. Good service from Domar
Clear website with easy order process…
Clear website with easy order process and prompt delivery.
Great company to deal with
Great company to deal with, quality of cameras are fantastic, I’ve been using Domar Solutions for around 10 years and will never go anywhere else.
really good quality cameras
really good quality cameras, I had a problem getting the recorder on to my network,
Not a problem, a couple of helpful emails and then Dormar loged on and sorted the problem for me.
I will be buying from them again.
SUPER Service AAA+++
Not the level of customer support needed or expected.
Having researched cctv systems I picked Domar, as we needed grey cameras. I had a question about the system and received a quick and clear response via online chat.
Having purchased and installed the system the cameras (POE) did not connect automatically. Messages to Domar technical support remain unanswered some 10 days after sending the request.
Their automated response says they usually respond within 48 hours, up to 4 days if busy.
After a lot of online searching and a great deal of trial and error I eventually got the system working myself.
The instruction manual does not represent the equipment supplied. Online support videos also do not represent my system.
Now working the cctv clips are clear, but the lack of technical support is the reason for the 2 stars. Others have lost adversely commented on the lack of response.
I note a very quick response to this review asking for my original email to be resent as it might not have reached their inbox. It was received as that prompted the auto response containing expected reply times. Also, the request for support was through your website, so I don’t have an email to resend.

Reply from Domar Solutions
Perfect supply bang on
Perfect supply bang on time easy to install and setup thank you so much
Had a problem with getting pictures on…
Had a problem with getting pictures on mobile Domar sorted for me via remote link nothing was to much trouble totally professional firm would recommend to every one
Unreliable cctv ststem
Bought this system to replace an older and cheaper system Hoping that the more expensive system would be better, but I was wrong. Every couple of days, one of my four cameras disconnects sometimes for several hours sometimes for a minute, but then sometimes for several days until I have to manually reconnect it. At this point, I’m having to reconnect cameras every three or four days The support I got a first was brilliant. Couldn’t ask For more but since they haven’t been able to solve my problem they’ve stopped replying to my emails. They’ve simply given up and now they ignore me. I bought this System because I needed security And it failed to give me that the cheap system had before was 100% reliable this Domar system is complete rubbish.BitVision app doesn’t work most of the time, playback is always high speed even tho set to x1. This system can’t do anything right , it’s completely unreliable
Very helpful and knowledgeable staff, and quick delivery
Domar are a great company to purchase CCTV things from. Very knowledgeable, helpful staff at competitive prices. The items arrived quickly and well packaged. If there is a problem or you need some help with setting things up, they are quick to answer the phone and answer your your questions. Cannot fault them
Great customer support easy order…
Great customer support easy order process prompt delivery. What else could you want
Have been a customer for years
Have been a customer for years, if I get an issue its sorted out no fuss, excellent company to deal with
I havent even received cctv system and…
I havent even received cctv system and asking me to rate experience? lol

Reply from Domar Solutions
Good value products and genuine…
Good value products and genuine technical support
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