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Donaghy Bros Reviews 

16,256
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,315 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and wide product availability, even during high demand. Many highlight the excellent service and a smooth ordering process. People are particularly impressed with the fast and efficient delivery and are generally very satisfied with the quality and performance of their purchases. However, some customers noted issues with delivery communication, unexpected delays, or items arriving damaged with inadequate packaging. A few people also experienced discrepancies with product availability or pricing after their order was placed.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Product

People report positive experiences with products, often highlighting good quality and competitive pricing.... See more

Price

Customers consistently express satisfaction with the pricing, often finding products at competitive rates or... See more

Service

Users describe positive interactions with service, with many expressing happiness and satisfaction with the... See more

Order

Consumers generally report positive experiences with the ordering process, highlighting ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product (Hisense Kitchenfit American Fridge) was sold at the right price, with useful, accurate information pre-sale. It arrived early on a pallet, the delivery company failing to tell us it was c... See more

Rated 5 out of 5 stars

Was able to order two Dyson Cooling fans when everywhere was out of stock (indefinately due to heat). Delivery time was supposed to be 3 days, but ordered late Thursday and arrived mid day Sund... See more

Company replied

Rated 5 out of 5 stars

Ordered a Dyson AM07 cooling fan during the June heatwave. Had it in stock for one or two day delivery, at £10 cheaper than other places that couldn’t deliver for 6 weeks, it came slightly over th... See more

Company replied

Rated 5 out of 5 stars

I ordered a Dyson tower cool fan online when the June 2026 heatwave hit. Lots of other places were out of stock (Argos, John Lewis etc etc), but the Donaghty bros website was easy to navigate and a go... See more

Company replied



Company details

  1. #54 of 136 best companies in Appliance shop
  2. #89 of 192 best companies in Electronics store
  3. #63 of 135 best companies in Kitchen supply shop
  4. #27 of 49 best companies in TV shop

About Donaghy Bros

Written by the company

Donaghy Brothers are a family-owned independent electrical retailer, with a history dating back over 60 years. We specialise in all aspects of your home appliance needs.

In Northern Ireland, we have two retail stores; one in Kilrea and the other in Limavady. We also have a significant online e-commerce presence

We supply over 30 brands and have over 20,000 products in stock from renowned manufacturers such as Bosch, Neff, Siemens, Samsung, Sony, Fisher Paykel, LG, Dyson, and many others, all at extremely competitive prices.

Our popular categories include laundry, dishwashers, refrigeration, cooking and TVs all in in various sizes and models.

Our prices are checked each day against our competitors to ensure we are offering the best value for our customers.

Donaghy Brothers offer free delivery across Ireland and the United Kingdom, as well as and next day delivery throughout Northern Ireland. Installation and removal services are also available, making us a one-stop shop for all your home appliance needs.

Customer satisfaction is our main priority and we want your entire shopping journey, from ordering to delivery, to be as seamless as possible. From the comfort of your own home, get help from our expert advisers to find the perfect products for you. Simply call our store on 02829540001 and our friendly and knowledgeable sales team will provide you with inspiration and assistance to help you select your perfect appliance with ease and enjoyment.

We encourage all our customers to leave an honest review on Trustpilot. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Shop Cooking Shop Refrigeration Shop Floorcare Shop Laundry & Diswashers Shop Sound and Vision Shop Small Appliances Shop Home & Outdoor Shop Heating & Air Treatments Shop Special Offers

Donaghy Bros - Est 1964

Written by the company

Leading retailer of cutting-edge electronics & home appliances
Donaghy Brothers is Northern Ireland’s leading independent electrical retailer, offering unbeatable low prices on all household appliances. We have three stores in Northern Ireland - the original Donaghy Brothers in Kilrea, our store in Limavady and our new store in Coleraine. We now also supply the UK Mainland via our fast growing website donaghybros.co.uk, delivery is FREE (excludes islands & offshore adresses)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(16,256)

2,036 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great price and good communication.

23 June 2026
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Reply from Donaghy Bros

Great to hear :)

Rated 4 out of 5 stars

Issue with delivery company was…

Issue with delivery company was resolved by re sending item using a different and more reliable delivery service so good received perfectly in the end

16 June 2026
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Reply from Donaghy Bros

That's great to hear but we of course apologise for the initial issues! Glad it was sorted though.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic
Buy all my electrical ftom this company
Prices delivery the best
I would not look any further
Amazing

21 June 2026
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Reply from Donaghy Bros

Absolutely fantastic
Buy all my electrical ftom this company
Prices delivery the best
I would not look any further
Amazing

Rated 5 out of 5 stars

Good communication

Easy to order.
Good communication.
Arrived on time.

15 June 2026
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Reply from Donaghy Bros

Thank you for your review! 😊 We're so pleased to hear you found the ordering process easy, our communication helpful, and that your order arrived on time. We really appreciate your support and hope to welcome you back again soon!

Rated 5 out of 5 stars

Very happy with the fridge freezer and…

Very happy with the fridge freezer and fan I purchased over the past few months. Delivery is very quick and installation was friendly. Better than the likes to Curry’s, which for a local Northern Ireland firm is great to see.

13 June 2026
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Reply from Donaghy Bros

We are absolutely delighted to hear you are happy with the service you received and will enjoy using your new appliance!

Rated 5 out of 5 stars

Good value

The appliance I ordered was £100 cheaper than any retailer in England and delivery was pretty swift. Arrived well packaged and undamaged, would order from here again.

13 June 2026
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Reply from Donaghy Bros

We are absolutely delighted to hear you are happy with the service you received and will enjoy using your new appliance!

Rated 5 out of 5 stars

Super Impressed

Great price, fast efficient service.

17 June 2026
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Reply from Donaghy Bros

Delighted to hear George, hope you are enjoying your new appliance :)

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing for the Dyson vaccum cleaner, fast delivery.

12 June 2026
Donaghy Bros logo

Reply from Donaghy Bros

Great to hear! Thanks for leaving a review :)

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience! Great delivery and smooth installation! Delivery driver was absolutely fantastic!

11 June 2026
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Reply from Donaghy Bros

Thank you so much for your wonderful feedback!

We're delighted to hear you had such a great experience from delivery through installation.

We'll be sure to pass your kind words on to our delivery driver - they'll really appreciate the recognition. Thank you for choosing us, and we hope you enjoy your new purchase!

Rated 5 out of 5 stars

All good

All good. Arrived quickly.

13 May 2026
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Reply from Donaghy Bros

Delighted to hear! Hope you are enjoying your appliance, Daniel :)

Rated 5 out of 5 stars

Bought a TV plus

Bought a TV. Delivered and works as promised. No issues. Easy to buy from Donaghy Bros. Bought a few things now TV, fridges etc all good quality and delivered on time

15 June 2026
Donaghy Bros logo

Reply from Donaghy Bros

This is great to hear! We hope you are enjoying your TV. Thanks for leaving a review :)

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