Hello! In general, I'm happy about the product and was using it with pleasure. But unfortunately one after 2 weeks of using during normal cleaning session, the top glass part has broken. Not sure wh... See more
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My package arrived within a week and contained everything I ordered. Products are high quality and shipment abroad to my country went smoothly. Some emails about my order (order confirmation) were in... See more
Easy to use online shop with an abundance of useful accessories essential to the new freedom in Germany. Everything delivered as ordered two days before expected. Made my day! Thanks to everyone env... See more
The quality of the products was the best, I was able to get a mold for Cannagar which seemed impossible to get in Europe at a normal price and with super fast shipping. We also appreciate the extra m... See more
Company details
Information provided by various external sources
Wir sind Österreichs Online-Headshop mit dem besten Kundenservice. Nur die perfekte Online Experience und beste Qualität genügen unseren hohen Standards. Egal ob klassisch mit Bong oder Pipe, mit Vaporizer oder Ölpfeife, wir bemühen uns stets euren Erwartungen gerecht zu werden. Wir bieten hochwertige Glaskunst, medical grade Vaporizer & Dab Bubbler sowie alles zu Thema Aktivkohlefilter.
Contact info
Schlickendorf 8, 3494, Gedersdorf, Austria
- +436604840072
- office@donaulife.at
- donaulife.com
4.8
Excellent
2K reviews
Replied to 75% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
The quality was so good
The quality was so good, and the packaging was delightful! Would definitely order again :)
23 November 2023
Had everything I needed/wanted with…
Had everything I needed/wanted with fast shipping to the UK
27 October 2023
I ordered from Chile south america and worked fine
I ordered from Chile south america, and Im happily surprised of how it well turned.
It took like 20 days to have the product with me, and the tracking system worked well.
4 July 2023
Will definitely order again!
My package arrived within a week and contained everything I ordered. Products are high quality and shipment abroad to my country went smoothly. Some emails about my order (order confirmation) were in German, which I don´t speak, so it was a little difficult to understand but all the delivery and tracking emails were in English. Will definitely order again!
3 July 2023
High Five *****
2 March 2023
Got my GGT25 at a good price
Got my GGT25 at a good price, everything went smooth. I will use Donaulife again in the future.
29 November 2022
Had to make a trustpilot just for these…
Had to make a trustpilot just for these mfs. Now 4.9 stars must be a f joke!! So My review is prob deletet by these Guys soon. Anyway i make a order, with a item they say is in stock, a week later they send me a mail that there is No item at All. Im now waiting on my money return, witch Will take, i dont know how long? If i get it at All? They cant tell me when i Will receive My money apperntly. So just buy from another site if u dont wonna waste time and money for nothing. That 4.9 stars should be a f crime.
15 February 2023
Unprompted review
Reply from Donaulife - Der Online Headshop deines Vertrauens
Hi, yeah I can completely understand that you feel that way. Unfortunately in your case we are completely relying on a partner merchant who was in this case completely unreliable. Of courese you'll receive your money, because we refunded you over creditcard, it takes apparently a little longer than over bank transfer. I am really sorry that you had such a negative experience with our shop. We really try to be as customer friendly as humanly possible. Your case was actually really bad luck + not much that we could do, because we are are dependent on this partnerfirm. Kind regards Max from Donaulife
Excellent customer service
Excellent customer service, fast delivery without any damage, a great deal of variety.
17 January 2023
Very fast and good customer service
Very fast and good customer service, I Am also very happy about the profuct and delivery time. Awesome shop, will order again! ❤️
10 January 2023
Top Service 👌
15 February 2022
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