DoneDeal.ie Reviews 

1,187
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 970 reviews, reviewers had a great experience with this company. Customers frequently highlight the platform's ease of use and user-friendly navigation, appreciating the app's reliability and how it simplifies purchases and communication. Many people find a wide selection of products, including detailed car listings, making it a go-to place for various needs, and report successful sales with numerous inquiries. However, some customers noted that advertising prices have become expensive, raising concerns about revenue focus. A few others felt the platform has issues with fraudulent activity, impacting user experience. Additionally, some users experienced app and website bugs like editing difficulties or slow loading, and felt too many business listings overshadowed private sellers.

What people talk about most

Website

People report ambiguous experiences with the website, with some finding it fantastic and very easy to use,... See more

User experience

Customers had positive experiences with user experience, finding the app easy to use, reliable, and... See more

Product

Consumers find product experiences to be ambiguous, with many reviewers reporting positive interactions and... See more

Price

Reviewers highlight negative aspects of price, with many finding it very expensive to place advertisements,... See more

Service

Clients share ambiguous opinions on service, with some reviewers having positive interactions and finding it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad

Company replied

Rated 4 out of 5 stars

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more

Company replied

Rated 4 out of 5 stars

I can see lots of ads and the pricing rating by dondeal , thats so nice , its easy to understand why the was priced below average or above average. I hope I will find a great car in donedeal. Tha... See more

Company replied

Rated 4 out of 5 stars

Easy to use, pictures are a great help, all the basic information is there at you're finger tips.

Company replied


Company details

  1. Online marketplace
  2. Auto market

Written by the company

DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.


Contact info

3.8

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(1,187)

923 reviews in the last 12 months

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Rated 2 out of 5 stars

Web site needs servicing in the area of…

Web site needs servicing in the area of privacy. No scrolling, so can't select privacy settings.

16 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for flagging this — not being able to manage your privacy settings properly isn't good enough. We'll make sure this gets to the right team.

In the meantime, please get in touch at hello@donedeal.ie and we'll do our best to help you sort it.

Rated 5 out of 5 stars

Reliable

Reliable. Quick and fast. Very effective

15 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 1 out of 5 stars

None existent customer service

Non existent customer service, and prices are very expensive compared to other platforms
Avoid

15 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear this — our team are available Monday to Friday with an average response time of about 2-3 hours, if you haven't already received a reply, please respond to the request for information I've sent you through Trustpilot.

On pricing, fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

Rated 5 out of 5 stars

I use Done deal quite a lot for both…

I use Done deal quite a lot for both selling and buying. The app is easy to use and very reliable. I am a very satisfied user and highly recommend it.

15 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 3 out of 5 stars

I haven’t been long enough on

I haven’t been long enough on, to experience anything yet

14 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for getting started with DoneDeal! If you need any help finding your feet, don't hesitate to reach out at hello@donedeal.ie — we're happy to help. Hope you find exactly what you're looking for.

Rated 1 out of 5 stars

They charge up to 60 euro and you can…

They charge up to 60 euro and you can place an add for free on facebook

12 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

We hear you — and we know free alternatives exist.

The difference is reach. Fees represent a small percentage of your item's value and help you reach Ireland's largest car-buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more than on smaller, less targeted platforms — so the value is real.

If you'd like to talk through your options, we're at hello@donedeal.ie.

Rated 3 out of 5 stars

Nothing

It’s all fine

11 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the three stars — glad things are going smoothly. If there's anything we could do to make it a five-star experience, we'd love to hear it at hello@donedeal.ie.

Rated 5 out of 5 stars

Thanks 🙏🏻 DoneDeal team that’s a great…

Thanks 🙏🏻 DoneDeal team that’s a great place just I wish that you can make it more safe for buyers because it’s full of scambags with trash cars with a nice perfectly good descriptions
Thanks again

10 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 2 out of 5 stars

Room for improvement

1.Expensive
2. When looking for [oysters) and related stuff I need to search in boats then boat extras and then market place when one search should be enough to show all related things in 1 search

10 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for taking the time to share this — both points are fair.

On pricing, fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

Your feedback on cross-category search is a good one and we'll make sure it gets to the right team. If you'd like to chat through anything, we're at hello@donedeal.ie.

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