Professional and polite to deal with by phone emails in person Ryan and stephen sorted out my warranty and updates that I reported 3 weeks before warranty ended I was called back for warranty w... See more
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The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family owned motor retailer in Northern Ireland, offering new and used cars and vans, motability, vehicles for business from sister company Donnelly Fleet, and aftersales services to include service plans, parts, accessories and the Donnelly Group Accident Management Programme. Donnelly Group works with a range of manufacturer partners including Abarth, Alfa Romeo, Citroen, Dacia, Fiat, Fiat Professional, Honda, Jaguar, Land Rover, Mitsubishi, Peugeot, Renault, SEAT, Suzuki, Toyota, Vauxhall, Volkswagen and Volkswagen Commercial Vehicles, as well as offering a range of approved used vehicles of all makes and models from Donnelly Group Motorstore. With locations across Northern Ireland in Ballymena, Bangor, Belfast, Dungannon, Derry/Londonderry, Enniskillen, Mallusk. Donnelly Group can respond to customer needs quicker and with more convenience than anyone else.
Donnelly Group Northern Ireland
Written by the company
- Keeping the customer central to everything we do!
- Our attention to detail, good service, outstanding value and respect for all are just some of the qualities that instill trust within our customers who return to Donnelly Group year after year and generation after generation.
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Contact info
Head Office - 59 Moy Road, BT71 7DT, Dungannon, United Kingdom
- 028 8772 2887
- customer.relations@donnellygroup.co.uk
- donnellygroup.co.uk
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Abarth 500e Scorpionissima
It had slipped my mind that I hadn’t submitted a review for this magnificent little car purchased recently from Drew McVeigh at Donnelly Abarth in Mallusk.
As good as the Abarth 500e Scorpionissima is, and believe me it is really very very good, what really stands out as always is the fabulous service provided by the fantastic Drew McVeigh and his team.
If you are looking for the authentic Fiat/Abarth/Alfa Romeo experience then this is the authentic centre and you need look no further.
Thanks again Drew!

Reply from Donnelly Group
Honesty,decency and service
Honesty, decency and service above and beyond is what Johnny and Richard at motorstore Bangir delivered. Johnny even taxed the car for my wife when she had problems at the local post office Two real gentleman.Highly recommend DONNELLY group

Reply from Donnelly Group
Always 5 Star Service at Donnelly Group in Enniskillen
12 years ago when I returned from England I decided to have my Citroen C3 Picasso serviced at Donnelly Group in Enniskillen, I was warmly welcomed by Mr Murphy and the service was carried out to perfection.
Since then I have become a regular Customer in Enniskillen and always receive a warm welcome and service carried out to a very high standard.
Over the years Joanna and Paul are always so helpful to arrange a time that suits me to bring my car along for service.
Last Wednesday my car was booked in, on arrival I went to Paul's desk, he had a customer so I was advised Lukas would book me in, I was so impressed with Lukas, so welcoming and helpful, he took my number and kept me updated, they had to source a part for the car and as soon as it arrived he called me and when the car was ready another call. When I returned to collect my car he went through the details of the service and then took me to my car. Lukas is just 4 months with the company and is a credit to himself and the Donnelly Group and I wish him a long and Happy life.
Brendan Mulvey Sligo

Reply from Donnelly Group
Phoned up for parts hung up on me twice…
Phoned up for parts hung up on me twice went over to dealers gave them reg of my van couldn't find it showed picture of part of a 2014 van I needed didn't have a clue about part ignorant and totally no help won't go back to donnelys again

Reply from Donnelly Group
Very helpful staff
Very helpful staff. Overall experience excellent and very efficient

Reply from Donnelly Group
Jason Martin from JLR was so helpful
Jason Martin, Servicing at JLR was so helpful, friendly and efficient.

Reply from Donnelly Group
Vehicle not taxed mot expired 2 days…
Vehicle not taxed mot expired 2 days after purchase so vehicle can’t be used on road until mot is completed mot queues are five months waiting.. promised mot would be arranged by garage! Customer service non existent can’t get through on line to sales team.

Reply from Donnelly Group
The salesman was helpful and not pushy
The salesman was helpful and not pushy, it was my decision to pick the car that suited me

Reply from Donnelly Group
Was a great Deal on my Honda Civic with…
Was a great Deal on my Honda Civic with James
everything was completed with no problems and a few extras which was appreciated Would certainly go back when changing my car again.

Reply from Donnelly Group
Perfect experience
I'm from the UK and I bought my Toyota Yaris Cross online from Oliver Stacey at Donnelly Eglinton. I've never done anything like this before and was quite sceptical. I like to see, feel and drive a car before I buy it so this felt a bit scary! From the minute I was in touch with Oliver he completely put me at ease, and sent me lots of invaluable videos of the car that I'd chosen. He was in touch with me via email and phone every day, and was upfront and honest about all costs and timescales. It all happened very quickly (at my request) and not a thing went wrong. The car arrived in the UK a week later and was delivered to my door, and I LOVE it. This couldn't have happened without Oliver as I could easily have just decided to buy something more local. I'd recommend this garage and particularly Oliver who I can't thank enough.

Reply from Donnelly Group
A good welcome and friendly
Was made to feel welcome and facilities on site good. However handover of vehicle felt rushed, and as it was a completely new type of vehicle to me not all relevant features explained, e.g. where bonnet catch and fuel catch were situated. Also where do you fill the washer bottle.
Made to feel very welcome and part of…
Made to feel very welcome and part of the group.

Reply from Donnelly Group
I was pleased with my car
I was pleased with my car, except for a faulty "Infotainment" system touch screen, which meant that the radio, mobile hands-free, etc didn't work. It has been replaced and seems to be working well now: I'm back to being delighted!

Reply from Donnelly Group
Sean was of great help
Sean was of great help. He ensured that the car was working ok when I got it and showed me it inside out and upside down to ensure I knew how to use everything.

Reply from Donnelly Group
Excellent assistance!
We were successfully assisted by Conor Spence at the dealership in Dungannon who looked after us impeccably. He gave us his time and the benefit of his knowledge on a number of cars. We were able to come to an informed decision thanks to Conor’s flexible, no-nonsense, straight approach. Much appreciated!

Reply from Donnelly Group
Great service
Purchased a car from Ethan Martin ballymena branch. Great service from him and his team would highly recommend

Reply from Donnelly Group
Buyer from Dublin
Fergus was great, communication throughout put my mind at ease when buying from Dublin. Very easy process and all the documents I needed were ready on delivery. Delighted with my car, Thanks again.

Reply from Donnelly Group
Unbelievable friendly service from…
Unbelievable friendly service from Paddy Magee Explaining everything and taking time to get all the paperwork done

Reply from Donnelly Group
Simply The Best
Andy, James and Dylan are the most knowledgable, professional, courteous and friendly car dealer staff I have ever met in my 40 year history of purchasing motor cars. There attention to detail regarding customers needs are 2nd to none. They make the whole purchasing experience so much of a pleasure compared to their competitors. Well done Donnellys and well done Honda

Reply from Donnelly Group
Very well looked after by the whole…
Very well looked after by the whole team, Paul, Stephen, Gareth and the young lady on reception (whose name escapes me at the moment).
The demarcation of finance and vehicle handover works well and both of these processes were presented in a very clear and professional manner.

Reply from Donnelly Group
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