Dooprime brother, in connivance with scammers, joins our account in his IB, gives wrong signals, washes the account due to which our capital gets exhausted, say something in the group but leave the gr... See more
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Dear D Prime Support Team, I am writing regarding my pending deposit issue which has still not been resolved. My Details: Name: Irfan Mohammed Rafeeq Client ID: 1277... See more
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Trading on Doo Prime has been solid so far, particularly for Forex. The flexibility in leverage has allowed me to take calculated risks without overexposing my account. It would be great if they added... See more
Company replied
The educational tools provided by Doo Prime have really helped me sharpen my trading skills. I've learned so much, and the platform's user-friendly design has made the learning process enjoyable.
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Company details
About D Prime
Written by the company
Welcome to D Prime
D Prime is a global multi-regulated online broker offering a range of trading products across six asset classes to professional investors from all over the world. With a strong industry background, robust technological infrastructure, exceptional trading conditions and client support, we provide best-in-class services, products and tools.
Why D Prime?
As an award-winning provider of professional trading services, we serve an ever-growing community of traders worldwide. Our clients benefit from:
D Prime is a global multi-regulated online broker offering a range of trading products across six asset classes to professional investors from all over the world. With a strong industry background, robust technological infrastructure, exceptional trading conditions and client support, we provide best-in-class services, products and tools.
Why D Prime?
As an award-winning provider of professional trading services, we serve an ever-growing community of traders worldwide. Our clients benefit from:
- Access to 10,000+ Products: Forex, Stocks, Futures, Precious Metals, Commodities and Stock Indices
- Low spreads from 0.01 pips
- Max leverage 1:1000
- Dedicated support available 24/7
- Multiple funding options
- Flexible account types
- Ultra-low latency
Visit dooprime.com
Contact info
Govant Building, Po Box 1276, Port Vila, Vanuatu
- en.support@dooprime.com
- dooprime.com
Breach of guidelines
While Doo Prime's trading platform is…
While Doo Prime's trading platform is robust, the absence of a mobile app is a bit limiting for those who like to trade on the move.
13 September 2024
Reply from D Prime
Dear Margarete Hosey,
Thank you for your feedback! We’re pleased to hear that you find Doo Prime's trading platform robust. We understand that the absence of a mobile app can feel limiting for those who prefer to trade on the move. We're happy to inform you that we do have a mobile app available for your convenience. You can find more information on our official website: https://www.dooprime.com/en/trading-platform/intrade.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
While the desktop platform is reliable
While the desktop platform is reliable, I do wish I could trade on the ago. A mobile app would make Doo Prime a more flexible option for me.
14 September 2024
Unprompted review
Reply from D Prime
Dear Kaitlyn Baldini,
Thank you for your feedback! We’re glad to hear that you find our desktop platform reliable. We understand that the ability to trade on the go is important for flexibility, and we appreciate your suggestion for a mobile app. Your input helps us enhance the trading experience for all our clients.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
I'm generally happy with Doo Prime
I'm generally happy with Doo Prime, but I'd love to see them introduce a mobile app. The web platform works well, but mobile access would be more convenient.
11 September 2024
Unprompted review
Reply from D Prime
Dear Lara Beauregard,
Thank you for your feedback! We’re pleased to hear that you’re generally happy with Doo Prime and that our web platform works well for you. We’re excited to let you know that we do offer a mobile app, which can provide you with the flexibility to trade on the go. Your input is invaluable as we continually strive to improve our services.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
Doo Prime offers a wide range of…
Doo Prime offers a wide range of products, but not having a mobile app feels like a drawback. I hope they consider adding one in the future.
11 September 2024
Unprompted review
Reply from D Prime
Dear Artúr Paniagua,
Thank you for your feedback! We’re glad to hear you appreciate the wide range of products offered by Doo Prime. We understand that the absence of a mobile app can be seen as a drawback, and we appreciate your suggestion. We are always exploring ways to enhance our platform to better serve our clients.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
I've had a positive experience with Doo…
I've had a positive experience with Doo Prime so far. The platform is reliable, but I do find myself missing the convenience of a mobile app when I'm traveling.
12 September 2024
Unprompted review
Reply from D Prime
Dear Toma Zappaite,
Thank you for your kind feedback! We’re delighted to hear that you’ve had a positive experience with Doo Prime and find our platform reliable. We understand the importance of convenience, especially when traveling, and we appreciate your suggestion for a mobile app. Rest assured, we are always working to enhance our services for clients like you.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
Trading with Doo Prime has been a good…
Trading with Doo Prime has been a good experience, but the lack of a mobile app makes it difficult to manage trades when I'm away from my desk.
11 October 2023
Unprompted review
Reply from D Prime
Dear Inocencio Hart,
Thank you for your feedback! We’re pleased to hear that you’ve had a good experience trading with Doo Prime. We understand that managing trades on the go is important, and we appreciate your input regarding a mobile app. We are always looking for ways to improve and provide more convenience for our clients.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
I like the range of products available…
I like the range of products available on Doo Prime. The platform is solid, but it would be even better if I could trade on my phoe.
17 May 2024
Reply from D Prime
Dear David James,
Thank you for your feedback! We’re glad to hear you’re enjoying the range of products available on our platform. While our platform is designed for a smooth desktop experience, we appreciate your suggestion for mobile trading. We’re always working to enhance the trading experience, and your input is valuable to us.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
The web-based platform at Doo Prime is…
The web-based platform at Doo Prime is very responsive. While I'd appreciate a mobile app, the current setup, still meets my trading needs.
29 May 2024
Reply from D Prime
Dear Henery Louis,
Thank you for your positive feedback! We’re pleased to hear that you find our web-based platform responsive and that it meets your trading needs. We also appreciate your suggestion regarding a mobile app, and we are constantly exploring ways to improve the experience for our clients.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
Doo Prime offers great customer…
Doo Prime offers great customer support, but I do find it a bit inconvenient to be tied to my desktop for trading. A mobile app would be a great addition.
9 May 2024
Reply from D Prime
Dear Thomas berk,
Thank you for your kind words about our customer support! We're glad to hear that you're satisfied with our service. We understand your feedback regarding the convenience of trading on the go, and we appreciate your suggestion for a mobile app. Rest assured, we are always looking for ways to improve and enhance the trading experience for our clients.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
Withdrawal Issue
Anyone had also issues uploading withdrawal account at doo? The payment method seems not to be reflecting on my withdrawal option and just need to send ticket. I want to try myself on other bad reviews about their withdrawal process.
11 October 2024
Unprompted review
Reply from D Prime
Dear Gen Punongbayan,
Thank you for sharing your feedback with us. We would like to reassure you that our withdrawal process is functioning smoothly, and we have not encountered any system-wide issues. We understand that sometimes challenges can arise, and we’re here to help. Please feel free to contact us directly, and we will ensure your concern is resolved as soon as possible.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
The security features on Doo Prime are…
The security features on Doo Prime are top-notch. I feel confident trading on their platform, even without a mobile app.
10 September 2024
Reply from D Prime
Dear Anouk Buckingham,
Thank you for your positive feedback! We're thrilled to hear that you feel confident trading on Doo Prime due to our top-notch security features. Your trust is important to us, and we continuously strive to provide a safe trading environment.
We’re also pleased to let you know that we do have a mobile app available for your convenience. For more details, please visit our official website: https://www.dooprime.com/en/trading-platform/intrade
If you have any further questions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
Doo Prime's spreads are competitive
Doo Prime's spreads are competitive, but I really wish they had a mobile app The desktop platform is great, but it's not always convenient for me.
8 December 2023
Reply from D Prime
Dear Lily James,
Thank you for your feedback! We’re glad to hear that you find Doo Prime's spreads competitive and appreciate the quality of our desktop platform.
We understand the importance of convenience when trading, and we’re excited to inform you that we do have a mobile app available. For more details, please visit our official website: https://www.dooprime.com/en/trading-platform/intrade
If you have any further suggestions or need assistance, please feel free to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
I appreciate the advanced tools…
I appreciate the advanced tools available on Doo Prime's platform. It's easy to manage complex trades, even though I'd prefer having a mobile option.
8 November 2023
Reply from D Prime
Dear Helen Mirren,
Thank you for your feedback! We’re delighted to hear that you appreciate the advanced tools available on Doo Prime's platform and that they make managing complex trades easier for you.
We understand your preference for having a mobile option, and we encourage you to check our official website for more information regarding our mobile app features: Doo Prime Mobile App.
If you have any other suggestions or need assistance, please don’t hesitate to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
Thank you for choosing Doo Prime!
Best regards,
Danielle
Customer Advocate @ Doo Prime
While the desktop platform is robust
While the desktop platform is robust, I find myself wishing for a mobile app, especially when I'm away from my computer. Still, Doo Prime is a solid choice overall.
9 December 2023
Reply from D Prime
ear Arthur Charles,
Thank you for your feedback! We're glad to hear that you find Doo Prime to be a solid choice. We understand the importance of having a mobile app for trading on the go. We're pleased to inform you that we do have a mobile app available, which can enhance your trading experience even when you're away from your computer. For more details, please visit our official website: https://www.dooprime.com/en/trading-platform/intrade.
If you have any further questions or need assistance, feel free to reach out to us.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
We are dedicated to providing you with the best possible experience and support.
Best regards,
Danielle
Customer Advocate @ Doo Prime
Doo Prime's customer support is very…
Doo Prime's customer support is very responsive, but I do wish there was a mobile app available. It's a small inconvenience, but I like to trade on the go.
7 September 2024
Unprompted review
Reply from D Prime
Dear Anders Serna,
Thank you for your feedback. We're pleased to hear that you find our customer support responsive. Regarding your concern, we do have a mobile app available! Please refer to our official website for more details: https://www.dooprime.com/en/trading-platform/intrade. We hope this enhances your trading experience on the go.
For further assistance or inquiries, please don't hesitate to contact us.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
We will continue to work around the clock to assist you and ensure your experience is improved moving forward.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The platform's execution speed is…
The platform's execution speed is solid, and I've had no issues with reliability. However, trading on a mobile app would offer more flexibility.
7 September 2024
Unprompted review
Reply from D Prime
Dear Stephen Maier,
Thank you for your feedback. We are pleased to hear that you are satisfied with the execution speed and reliability of our platform. We appreciate your suggestion regarding the mobile app, and we will definitely take this into consideration for future development.
For any assistance or questions, please feel free to reach out to us.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
We will continue to work around the clock to assist you and ensure your experience is improved moving forward.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The desktop platform is easy to…
The desktop platform is easy to navigate, but I do miss the convenience of mobile trading. Hopefully, Doo Prime considers developing an app in the future.
13 May 2024
Reply from D Prime
Dear Williames,
Thank you for your feedback! We're glad to hear that you find our desktop platform easy to navigate. We understand the convenience that a mobile trading app would provide and appreciate your suggestion. Your input is invaluable as we continue to enhance our services.
If you have any questions or need further assistance, please feel free to reach out to us:
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
We're here to support you!
Best regards,
Danielle
Customer Advocate @ Doo Prime
Doo prime has proven to be a reliable…
Doo prime has proven to be a reliable broker. The platform's stability is a big plus, and I don't mind using my desktop for trades.
23 July 2024
Reply from D Prime
Dear Edwin Castillo,
Thank you for sharing your positive experience with us! We're glad to hear that you find Doo Prime a reliable broker and appreciate the platform's stability. Your satisfaction with our desktop trading experience is highly valued, and we aim to continue delivering top-notch service.
Should you need any further assistance, please don't hesitate to contact us:
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
We are here to assist you 24/7.
Best regards,
Danielle
Customer Advocate @ Doo Prime
While I appreciate the variety of…
While I appreciate the variety of trading products, I'd love to see Doo Prime develop a mobile app. It would make managing trades much easier when I'm not at my desk.
16 May 2024
Reply from D Prime
Dear Jessica,
Thank you for your valuable feedback! We're glad you appreciate the variety of trading products we offer. We understand the convenience a mobile app would bring to managing your trades on the go, and your suggestion is noted. Please stay tuned for future updates, as we're always looking for ways to improve our services.
If you need any further assistance, feel free to contact us:
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
We are committed to supporting you 24/7 and ensuring your experience continues to improve.
Best regards,
Danielle
Customer Advocate @ Doo Prime
The web-based platform works well on my…
The web-based platform works well on my laptop, and I haven't experienced any major issues. I just wish they had a mobile app for trading on the go.
3 November 2023
Reply from D Prime
Dear Daniel Hall,
Thank you for sharing your experience with us. We're glad to hear that the web-based platform has been working well for you. We understand the importance of mobile accessibility, and we appreciate your feedback regarding the need for a mobile app. Rest assured, we're always working on improvements to enhance the trading experience for our clients.
If you have any other suggestions or need further assistance, feel free to reach out.
Email: en.support@dooprime.com
Customer service numbers:
UK: +44 11 3733 5199
HK: +852 3704 4241
CN: +86 40 0842 7539
SG: +65 6011 1415
We will continue to assist you around the clock and ensure your experience improves moving forward.
Best regards,
Danielle
Customer Advocate @ Doo Prime
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