All went well with installation, though more written word explanation would help with following the diagrams. UPDATE:- Just seen a review from 3 March 2026. They weren't as happy as they could... See more
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Company details
- #10 of 18 best companies in Internet shop
Written by the company
Sabrebond Ltd trading as Doorbell World Sabrebond Limited is a family run business which was established in Sheffield in 1986. During this time we have gained a wealth of knowledge in doorbell systems and we offer our own Doorbell World brand with some of our products designed and developed dating back 50 years. Other recognised leading brands are selected to offer various levels of functionality and different price points so there is always a product that is right for our customer and we support all these brands with advice and warranties. Our unique doorbells and chime units combine traditional and modern designs with wireless technology making stylish products that are easy to install and compliment homes and businesses of any age..
Contact info
Unit 5 Edmund Rd Business centre, S2 4ED, Sheffield, United Kingdom
- 01629831000
- admin@doorbellworld.com
- doorbellworld.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
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Certainly
Certainly! Please provide the review text you'd like me to work with.
Wireless door bell delay
Good customer service after complaint about receiving a review request for the product that had not being delivered. Door bell then arrived very promptly and I am pleased with it. Works well.
We ordered a wired bellpush
We ordered a wired bellpush. When it arrived it was missing the component which actually made the electrical contact. We emailed the company but did not get a reply. To move the matter on, my husband 'phoned the company. The person he spoke to seemed unable to grasp what the problem was, and in the end gave incorrect advice. In desperation we sent another email. This time we received a reply from another person, thereinafter the problem was almost instantly solved.
The products this company sell are good and well made. From other reviews their customer relations seem to be very good, and our experience is atypical. We give them 4 stars for these reasons but not 5 because of the initial disappointment.
Helpful Customer Service & Quick Delivery
Great selection of door bells ... I rang up to get advice on what I wanted and the gentleman I spoke to was very helpful. The product arrived quickly and was easy to install and it definitely works!
Great product
Great product, looks great, made of the proper material and comes with suitable fixings.
Shame it's not free delivery.
looks smart on first side but damaged wood and screws
On first sight and on the website it loos great, but the unit i got had some rather unfortunate things:
- the wood was badly sanded and felt reale rought; so i m going to dismantle it completely, sand the wood en lacker it back in a semi gloss black
- the copper screws were brutaly managed so they have serious marks of somebody who screwed them on and mistoke the openings so that botch screws are deformed...
on top of that:
It was not easy to recieve the package in europe, uncertainty where it was for some days. i finaly got it
Very happy
Lovely small sized doorbell which was just what I wanted. Looks great. Ordered and delivered within two days. Great service and product. Thank you!
Well packaged lovely item
Well packaged lovely item. Just what we expected and we'll be buying a second one.
Poor customer service
Doorbell arrived damaged (packaging all in good order so item was obviously damaged before being posted). Have emailed the company several times to report this but have received no response! Still waiting to resolve the issue. Very poor customer service!

Reply from Doorbellworld
Easy to find what I needed
Easy to find what I needed - and the product is exactly what I wanted.
Solved my wired to wireless problem.
Good value and good products. Solved my wired to wireless problem.
As expected and lovely
Wanted a doorbell that closely matched with doorbells of 100 years ago for my tenement flat. I am hard of hearing so it’s annoying when people can’t see the fashion small wireless doorbell you’d think people would see and press 🙄. Thankfully this makes it all clear! 🤣
Phoned them to ask a few questions about the doorbell and at first, bought the wrong option available. The man happily cancelled the order and I ordered the correct option available. I’m soooo delighted with it
I wish I could upload a photo to show you all, can’t see where to do it though on this review website
Good quality doorbell
Good quality doorbell, a bit tricky to fit directly to a wall but that was due to short bell wires.
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