Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical quest... See more
Company replied
Very fast delivery. The item description by the company was very helpful, as I had to set it up parallel to an older existing door phone of the same brand. It connected as hoped for ( I am not electri... See more
Company replied
I called up Door entry customer care to understand the mapping and they provided a number to speak to SMEs about the device and it worked for me. The price is competitive(even cheaper comparing on th... See more
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Company details
- #28 of 53 best companies in Security equipment
Written by the company
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Contact info
Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, United Kingdom
- 0208 621 6210
- marketing@doorentrydirect.com
- doorentrydirect.com
4.7
Excellent
1K reviews
Replied to 40% of negative reviews
Typically replies within 48 hours
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Reply from Door Entry Direct
Hi Jan,
Thank you so much for your kind words! We’re really glad to hear you were impressed with our fast and efficient service. It’s always a pleasure to know our efforts make a difference — we truly appreciate your feedback.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Guy,
Thanks for the great feedback! We’re really pleased to hear your order arrived so quickly and was exactly what you needed. We appreciate you choosing us and look forward to helping again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Maged,
Wow — what an incredible comment! Hearing that you think we’re the best company in the market genuinely made our day. We truly appreciate your trust and support, and we’ll keep striving to live up to that high praise every single time you order.
Warm regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Vasili,
Thank you for your feedback! We’re glad to hear everything went as expected and that you were happy with the service. We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Very fast delivbought power supply unitery
Very fast delivery, product as advertised, will use again.
18 September 2025
Reply from Door Entry Direct
Hi Carmel,
Thank you for your feedback! We’re so pleased to hear your power supply unit arrived quickly and was exactly as advertised. It’s great to know you’d be happy to use us again—we really appreciate your support.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Fantastic company
Fantastic company, friendly, helpful and knowledgeable staff and prices are amazing .
Highly recommend
23 September 2025
Unprompted review
Reply from Door Entry Direct
Hi Mr Parsons,
Thank you for such a fantastic review! We’re thrilled to hear that you’ve found our team friendly, helpful, and knowledgeable, and that our prices hit the mark too. Your recommendation means a great deal to us, and we’re delighted to know you’ve had such a positive experience.
We look forward to supporting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Door entry direct called me personally…
Door entry direct called me personally to let me know that my order had a 4 - 9 day delay because they had to get them in from the manufacturer. On the call u was also offered a trade account. Great service
15 September 2025
Reply from Door Entry Direct
Hi Kevin,
Thank you for your thoughtful feedback! We’re glad to hear you appreciated the personal call about your order and that our team kept you informed about the short delay. Transparency and good communication are really important to us, and it’s great to know that came across.
We’re also pleased you found the trade account offer useful. We look forward to supporting you again soon!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Allan,
Thank you for your feedback! We’re really pleased to hear your order arrived quickly and correctly—that’s exactly what we aim for. Great to know you were happy with the service too.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great Company, equally good products!
The company were responsive to our enquiry and the ordering and purchasing process was extremely easy to use.
29 August 2025
Reply from Door Entry Direct
Hi Ray,
Thank you for your thoughtful feedback! We’re delighted to hear that you found our team responsive and the ordering process so straightforward. Making things easy and efficient for our customers is always our goal, and it’s great to know we hit the mark.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
cancelled my order when I asked about…
cancelled my order when I asked about delivery delay
25 August 2025
Reply from Door Entry Direct
Hi Muhammed,
Thank you for your review! We’re delighted to hear you found great value in your product—that’s exactly what we aim to deliver. We really appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
I place orders with door entry direct…
I place orders with door entry direct often and always receive a great service!
30 July 2025
Reply from Door Entry Direct
Hi Mark,
Thank you for your continued trust and kind words! We’re delighted to hear that every order has been met with the great service you expect—it’s always a pleasure supporting you. We look forward to many more orders ahead.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Did what you said you would do.
4 August 2025
Reply from Door Entry Direct
Hi Trevor,
Thank you for your feedback! We’re pleased to hear we delivered exactly as promised—reliability is something we take pride in. We look forward to helping you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Mike,
Thank you for your feedback! We’re glad to hear the ordering process was straightforward and that your handset reached you quickly. Making things simple and efficient is always our goal.
We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Outstanding customer service
Outstanding customer service! The team was incredibly responsive and helpful when I needed assistance with my doorbell accessories. Fast replies, professional support, and a seamless experience. Highly recommend!
27 July 2025
Reply from Door Entry Direct
Hi Tomaz,
Wow... Thank you for such fantastic feedback! We’re delighted to hear that our team was able to provide the quick and professional support you needed with your doorbell accessories. Fast responses and a seamless experience are exactly what we aim for, so it’s great to know that came through clearly.
We truly appreciate your recommendation and look forward to helping you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Cynthia,
Thank you for your kind feedback! We’re really pleased to hear your order arrived on time and was well packed—our team takes great care to make sure everything reaches you safely. We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Quick and efficient delivery.
10 July 2025
Reply from Door Entry Direct
Hi Nigel,
Thank you for your feedback! We’re glad to hear your order arrived quickly and efficiently—that’s exactly what we aim for. We look forward to assisting you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
good service
9 July 2025
Reply from Door Entry Direct
Hi Robert,
Thank you for your feedback! We’re glad to know you were happy with the service, and we look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Having lost an order from a previous…
Having lost an order from a previous supplier, the goods were ideal and were delivered well before I had expected them.
21 July 2025
Reply from Door Entry Direct
Hi there,
Thank you for sharing your experience with us. We’re really pleased to hear that your order arrived sooner than expected and that the goods were just what you needed—especially after the difficulty you had with a previous supplier. Reliability is something we take pride in, and it’s great to know we could deliver for you this time.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
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