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Doorsolutionsdirect Reviews 601

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TrustScore 4.5 out of 5

4.3

Security equipment
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Rated 5 out of 5 stars

Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... See more

Rated 4 out of 5 stars

I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... See more

Rated 5 out of 5 stars

Excellent service from Door Solutions Direct!! Their website makes it easy to order the desired item and, if necessary, specify dimensions. I purchased a stainless steel kick plate for my front door.... See more

Rated 5 out of 5 stars

We ordered 2 aluminium kick plates and they are both exactly as we ordered. The pre-drilled holes helped a great deal and the plates also came with screws for fixing. The packaging was very good and... See more

Company details

  1. #48 of 54 best companies in Security equipment
  2. #100 of 124 best companies in DIY Store
  3. #48 of 60 best companies in Door shop
  4. #80 of 93 best companies in Hardware Shop
  5. #207 of 245 best companies in Home improvement shop

Written by the company

Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

601 reviews

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Rated 1 out of 5 stars

Poor Customer Service

I received no correspondence from Door Solutions.
Despite phoning and e-mailing I received nothing.
No delivery of the item or notification.
I have requested a full refund.

5 February 2026

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