Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... See more
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See what reviewers are saying
I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... See more
Excellent service from Door Solutions Direct!! Their website makes it easy to order the desired item and, if necessary, specify dimensions. I purchased a stainless steel kick plate for my front door.... See more
We ordered 2 aluminium kick plates and they are both exactly as we ordered. The pre-drilled holes helped a great deal and the plates also came with screws for fixing. The packaging was very good and... See more
Company details
- #48 of 54 best companies in Security equipment
- #100 of 124 best companies in DIY Store
- #48 of 60 best companies in Door shop
- #80 of 93 best companies in Hardware Shop
- #207 of 245 best companies in Home improvement shop
Written by the company
Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.
Contact info
6 Julian Close, ws6 6np, Walsall, United Kingdom
- 08002545154
- sales@doorsolutionsdirect.co.uk
- doorsolutionsdirect.co.uk
Product as described
19 October 2025
Happy with product and service was good…
Happy with product and service was good too will definitely be using this company again in the near future
22 September 2025
AVOID THIS COMPANY
AVOID THIS COMPANY
item was showing as a stock item , had to chase a delivery date , given a delvery date never turned up chased again now being told its going to be be a further delay to delivery
25 September 2025
why I would use DOC again
the people I delt with knew their products well and were able to guid me in the right direction.
25 September 2025
Excellent product support
22 September 2025
Prompt and reliable service
5 August 2025
easy process to order items
27 August 2025
Shocking service …
Item not received emailed and asked where order is and no response shocking service
30 August 2025
No Contact - No delivery
Items ordered and paid for on 18/8/25. Still not received today 26/8/25 so called to chase and was told it was out of stock but coming into them today so we should have delivered tomorrow 27/8/25. We were not made aware and neither was this emailed review who obviously assumed we would have already received our order. No contact whatsoever with an update and will not be using again.
18 August 2025
Room to improve communication
ordered 9 door closers. Web site says free next day delivery but they didn't arrive. Telephoned but only given an opportunity to leave a voice mail no person to talk to. Email not answered. Then received a text message stating the goods were out of stock but I did receive a full refund very promptly. Perhaps if the order confirmation stated the expected delivery date for those specific goods the stress would be removed.
28 July 2025
Great company
Great company, always on time super fast delivery and product as described
15 July 2025
Exactly what I ordered
Exactly what I ordered, fits perfectly, quick turn around, really good value for money
16 June 2025
brass Kickboard
Ordered brass Kickboard on Friday and was delivered on Saturday!! Amazing fast service! well wrapped great quality!!
23 May 2025
Fitted really well looked clean and…
Fitted really well looked clean and neat easy to screw in really really pleased
Easy to order on line delivery faster than expected and we'll pack perfect service top marks thank you
19 May 2025
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