Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... See more
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I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... See more
Excellent service from Door Solutions Direct!! Their website makes it easy to order the desired item and, if necessary, specify dimensions. I purchased a stainless steel kick plate for my front door.... See more
We ordered 2 aluminium kick plates and they are both exactly as we ordered. The pre-drilled holes helped a great deal and the plates also came with screws for fixing. The packaging was very good and... See more
Company details
- #48 of 54 best companies in Security equipment
- #100 of 124 best companies in DIY Store
- #48 of 60 best companies in Door shop
- #80 of 93 best companies in Hardware Shop
- #207 of 245 best companies in Home improvement shop
Written by the company
Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.
Contact info
6 Julian Close, ws6 6np, Walsall, United Kingdom
- 08002545154
- sales@doorsolutionsdirect.co.uk
- doorsolutionsdirect.co.uk
The engineer was extremely polite and a…
The engineer was extremely polite and a good worker. He also got the job done in good time too.
Very poor
Very poor
Ordered lock in 16th Jan with next day delivery. Now the 24th and no Lock. Not even an email to say it's been dispatched.
Excellent and quick service
Excellent and quick service, high quality product exactly as expected.
Great resultDelivery a bit late but that’s a wider…
Delivery a bit late but that’s a wider problem for all businesses! Great service and assistance when I called. Now installed and working well. Thanks
Absolutely brilliant service
Absolutely brilliant service! I'd use again in a heart beat. Many thanks guys.
Excellent kick plates
We ordered 2 aluminium kick plates and they are both exactly as we ordered. The pre-drilled holes helped a great deal and the plates also came with screws for fixing. The packaging was very good and we particularly thought that the corner guards, to stop the corners of the plates getting damaged in transit, were a very good idea.
Thank you Doorsolutionsdirect
Stainless steel kick platesEasy to place an order and delivered…
Easy to place an order and delivered very promptly.
Excellent quality.
Great surprise as kick plates are normally a nightmare to get on time 👍
Everything went according to plan
Everything went according to plan. It was an effortless purchase
No refund, no communication and no delivery…
I rang to cancel an order then confirmed via email as requested. No confirmation from you, no order arrived, no refund arrived. Several weeks ago now and still waiting for someone to get back to me or refund money.
Fast delivery
Good service,item delivered sooner than…
Good service,item delivered sooner than expected.
Thank you
Good price and delivered within two…
Good price and delivered within two working days. Somewhat spoiled by a lack of communication. No email to say the order was being dispatched but a request for a review sent before the goods arrived.
Great price and quick delivery 10/10
Great price and quick delivery 10/10. Thank you
Fast action!
Fast action!
Service was very good - smooth and quick transaction, thank you!
Slow delivery
Delivery was going to be 5 days after ordering, then when I said cancel, i was offered half the order next day.
Still waiting for refund 10 days later
smart door trims
Bought these to edge recently renovated front door brass inside, stainless steel outside as door as a join at bottom they look great easy to fit. also good speedy delivery
Disappointed customer
Having paid for the purchase I have had no contact from the customer re sending item nor giving a date for delivery
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