Doorway To Value Reviews 

6,116
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and highly knowledgeable, making interactions pleasant and stress-free. Many people appreciate the professional approach, noting that salespeople provide excellent advice without any pressure to buy. This leads to a relaxed and enjoyable shopping experience, where customers feel they have ample time to make informed decisions. Reviewers frequently highlight the wide choice of quality products available, from furniture to mattresses, which consistently meet their needs. Many consumers express high satisfaction with their purchases, often returning to the company due to the excellent service and value for money.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Consumers find the product selection to be positive, with many appreciating the wide range of quality... See more

Service

Users describe positive interactions with service, consistently reporting excellent and helpful experiences... See more

User experience

Reviewers mention positive feedback about user experience, with many customers describing their experience as... See more

Value for money

Customers consistently report positive experiences with value for money, often highlighting that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

Recently came into the store to look at sofas. Darren Broadhurst was great, it was difficult to make decisions over fabrics etc but Darren made it all easy and spent a lot of time fetching other fabr... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more

Rated 5 out of 5 stars

Our experience was good . Darren Broadhurst was helpful and friendly at every step, from helping us measure up the wardrobe and bedside cabinet, and finding alternative options in his department .We... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Lighting Shop
  4. Living room shop

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6k reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,116)

1,169 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommended

Just ordered a new 3 piece suite and dining room furniture. Darren was extremely helpful throughout the experience and I ended up with a brilliant deal on the package, thank you.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Seamless service from beginning to end at Doorway to Value

We just ordered our new sofa's from Doorway To Value. On our first visit the lovely Jason gave us lots of help and information to go away and think about. When we went back the next day Jason was off but Darren took over seamlessly. He knew what we had looked at and offered advise on our options. Both were professional, neither were pushy. Excellent service can not fault anything. Thank you both.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Very modern bright furniture company…

Very modern bright furniture company who we have purchased from in the past and have been satisfied,as was the case yesterday.
Sales advisor Jason Breeze was certainly on the ball with product knowledge regarding our sofa knowledge and his friendly disposition this company chooses it's staff well as well as the range of products.
Recommended 👍

28 July 2026
Unprompted review
Rated 5 out of 5 stars

First time using Doorway to Value and…

First time using Doorway to Value and it won't be the last. Met with David Thomson who was so lovely and helpful, we told him that we were looking for a new sofa and he knew straight away the kind of sofa that would suit us. He left us alone to look around and make our decision and then took the time to answer all our questions, there was never any pressure for a sale like in some stores.

We will definitely be using Doorway To Value again and I can understand why they have a five star rating with people like David working there :).

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Quality furniture, excellent customer service, lots of choice, what more could you want. Well worth a visit.
We went a couple of months ago and returned for a second visit on Sunday. The gentleman that served us was called Steve and he remembered us from our first visit and helped us again. Really happy with our purchases.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant

Pleasant, friendly, efficient and informative staff member who helped us source exactly what we wamted. Thank you!

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy Company

We have confidence in the company to always give good value and customer service. The staff are great.
Our thanks to Darren who was knowledgeable, helpful and friendly, when we bought our new suite.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

great customer service

So much selection and great customer service. We were looked after by Ian parr who was a great help and couldn’t do enough for us without being at all pushy

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Good experience.

Relaxed atmosphere no pushy salespeople. Jason who served us was polite, friendly and informative.
Would recommend this store.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We visited the store and was impressed by all the staff, who were approachable and friendly but not overbearing, Jason who served us was very professional and knowledgeable about the settee that we chose, and gave clear advice and recommendations for our choice. We would definitely recommend visiting doorway to value. Thanks again to Mr Breeze and the team for a great experience.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Usual Excellent Service & Advice

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to help with a replacement cushion but whilst there, and on hearing about my back problems, Darren Broadhurst was really helpful in explaining the potential benefits for me of a different style of chair. No pressure selling just good advice and the decision was left entirely to myself and my wife. Usual expert advice and service from DTV and my new chair is on it's way.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

I’m not the biggest fan of furniture…

I’m not the biggest fan of furniture shopping, but having browsed around Doorway I had a couple of options in mind. We were helped by Dawn, who gave advice without being pushy. She made helpful suggestions and gave us time to discuss our options before making a decision.
Overall a good experience and I would recommend coming here next time you are looking for furniture.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Value in Abundance

Doorway to Value provides a superb extensive showroom. As I entered the showroom I was allowed an unobtrusive walk around to look at the range of sofas but was politely met by staff to ask if I needed any assistance.
When I finally found a sofa style that I liked I was approached by the member of staff who was responsible for the particular area. I and my friends were kindly offered a drink of our choice which we accepted. I then discussed the details regarding the sofa, prices, colours, fabrics, modular options and delivery schedules. Assistance with accessory items (cushions) colours etc was also provided.
I even discussed carpet colour options resulting in an appointment being arranged for a visit to my home by another staff member to discuss colours, prices and size required. My final choice of carpet was made by a later visit (03/07/26) to Doorway to Value to see the same person who visited my home who again helpfully assisted me and an order was placed.
All in all, both visits were conducted in a very professional, courteous and helpful way and I would not hesitate to recommend my friends to visit Doorway to Value to choose their furnishing requirements.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Recently visited the store looking to…

Recently visited the store looking to purchase 2 recliner sofas wow what a range was met by Steve corns salesman top man. Steve explained every minor detail from recliner leg length to even the fabric can’t praise enough purchased and waiting for delivery thank you 😊

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

We have shopped here before but have not been for a few years. Needed various pieces of furniture due to house renovations. We were looked after in a non intrusive manner by Peter Williams. He was helpful and very knowledgeable and we completed our purchases quickly and efficiently. Thanks Peter!

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Dining Chairs

Hi i recently purchased 4 swivel dining from yourselves, the salesman that served us was Ian Parr who was very polite and courteous and he really couldn’t of been more helpful and not only that he gave us a fantastic price, we will definitely be back to deal with Ian 👍

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had the pleasure of visiting your Chorley Store over the weekend with my Dad. We were looking for a reclining chair to meet Dad’s needs with him being elderly. Fortunately Ian Parr was in hand to assist. Ian was extremely patient with my Dad from the outset, discussing his options and explaining each one in detail. As a result of Ian Parr’s excellent customer service Dad ended up purchasing a sofa too. A massive thankyou for your patience and knowledgeable advice.

24 July 2026
Unprompted review

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