Dormio Resorts & Hotels Reviews 

The vacation house is fantastic. Great space and amenities, very clean and in good working order. I appreciate that they stop by daily to check the hot tub/spa. During Covid there are very limited services and you cannot use many of the property facilities like the pool, so you're paying for many things you can't use. That would be my only real complaint.

Nice houses and location, but the kitchen was very poorly equipped! So if you want to cook for yourself, beware to bring your own cutlery etc! This was a bit disappointing for us - it was hard to eat soup with one spoon between 4!.

very nice place to stay with good food. I truly recommend it!

Dormio Maastricht is hospitable and creates a good atmosphere on the park. The dinner delivered by Rantree was excellent and very easy to finish. Minus point was the Wifi connection. Especially in the morning and evening when a lot of people log on then the quality has room for improvement.

First time in this resort and we really enjoyed.
We are a family of four with 2 children and the environment is perfect with children.
The only sad thing is due to the Corona with the closure of the swimming pool.

Great place! Must visit in the NL.

Good resort with decent amenities. Close to a golf course. Access to bakery and general stuff was definitely a plus although it is understandably too expensive than general supermarket. Our biggest issue was the quality of the bed. They were extremely soft and curved. Overall decent experience. Possibly we might come back again.

There were some areas in the apartment really dirty and it was not nice because I was traveling with my one year old son. I would like to share some pictures

Very friendly staff, great accommodation, beautiful location, highly recommended

Great place for the whole family

Great service, lovely, well equipped and clean resort.

Resort is located directly by the lake, whichbis perfect for swimming and other water activities one can imagine. The boat service to Hallstatt, the bus stop for the buses direction Dachstein are less then 5 min away; train station is 10 min walk. Generally a nice place to stay for families and other types of tourists alike.
There is a little grocery store by the reception which is a savior in the little village of Obertraun. The only suggestion is the arrangement of the store assortment - putting all the toys just by the reception where everyone needs to pass, is a good strategy for increasing sales, but is very unthoughtful for the mental well-being of the family travelers. Getting through that point without distress or buying smth was always a challenge for us (and I noticed the same among couple of other guests with kids).

Beautiful house, clean and nicely equipped. The place is new, so not so green yet as there weren’t many trees.
It would have been nice if there was a freezer Otherwise all fine and we enjoyed our stay very much.

Very interesting place to relax and get away from busy life. The view from the hotel was amazing. The stuff was very friendly and nice. But tht internet was too slow.

Terrible accommodation where I have stayed. Everything including toilet paper has to pay, Everywhere I stay does never contact WIFI.

If I request to reception, they always answer you have to buy at mini market.

Why your service serve with cash!!!

It was amazing!

Following a Trustpilot review of Dormio, Dormio's Leone (customer services) promised (publicly) to review the complaint.

As predicted however, Dormio ended up sticking to the same line as before and Dormio refused to modify a pre-paid booking and are keeping the money.

Whatever reputation they had before Coronavirus it is far far different to the actions of the company now.

Dormio attempted to suggest my (pre paid booking.com) booking was at a cheaper rate when in actual fact it was €525 that I paid, versus €296 that the same date and rooms were available for when I last checked.

That is a 77% premium I have paid. Still they dont try and help.

Despite Dormio alleging to offer a Rebook Guarantee and allow people to move their booking, "if they have paid a standard rate, or a flexible rate" and despite Dormio confirming they have been paid a premium rate by my through Booking.com they are keeping the money and not changing the booking date for a booking I will not be able to travel to Maastricht to take advantage of.

I have kindly asked Dormio 3 times to change the date but even though they have been told I cannot travel to the hotel due to international travel restrictions, and that they are offering a Rebook guarantee online, plus they have already been paid in full, they would rather just quote "terms and conditions" and keep the money.

If these are the actions of a hotel you are willing to accept then so be it but in my opinion Dormio is the only travel business not offering date changes and trying to profit from the coronavirus.

*This review (as per Trustpilot terms and conditions) is a separate interaction with Dormio and constitutes a separate review directly related to the interaction. This review relates directly to the promise of Leone on 6th May and therefore, this review should not be deleted as per the terms of Trustpilot

Really nice and clean - welcoming staff but had to wait for a while to check in. Tip: please provide towels at the pool!

We enjoyed our stay in a spacious ground floor room. We were disappointed that the hotel restaurant was fully booked for the duration of our stay. Given the hotel is on the outskirts of town perhaps it would be a good idea to provide a shuttle so that guests can enjoy other restaurants in the Forum without the need to drive.
We had a 515am wake up call by the snow-plough - we thought it was an avalanche!
Great views but lacked something, we checked the bar at 10pm one night after returning from dinner but the bar was empty.