Down To Ground Reviews 

Reply from Down To Ground

Mar 6, 2026

Hi Greg, thank you for your feedback! We’re thrilled to hear that the mattress cover has made such a positive difference for you, and that you’re feeling more comfortable in the mornings.

It’s wonderful that you’ve ordered a double so your wife can enjoy it as well. We truly appreciate your support and kind words.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 25, 2026

Hi Claire, thank you for your feedback! We’re especially encouraged to hear that at 76 you’re sleeping deeper with fewer awakenings. That is wonderful to hear.

It’s also completely understandable to question things when a previous product stopped working. We’re glad you gave grounding another chance and that placing the sheet under your regular sheets, without washing it, has brought the benefits back for you.

We truly appreciate you taking the time to share this and are so grateful to have you as a happy customer. If you ever need anything, we’re here for you.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 25, 2026

Hi Tania, thank you for your feedback! We’re absolutely thrilled to hear that you’re noticing improvements in your sleep and relief in your shoulders and body. That’s exactly what we hope for.

You’re so right. Many of us do not spend as much time outdoors and connected to the earth as we once did, so having a simple way to stay grounded at home can make a real difference.

It truly means the world that you’re recommending it to your family and friends. Thank you for your trust and support. We’re so grateful to have you as part of our community.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 25, 2026

Hi Tara, thank you for your feedback! We’re thrilled to hear that your foot and body pain have improved, that you’re sleeping better than ever, and that your energy has increased. That is exactly what we hope for.

We love that you’ve already ordered one for your mom and boyfriend, and that it might even solve the light sleeper situation. That gave us a smile.

It truly means a lot that you feel it’s the best money you’ve spent in a long time. Thank you for your trust and for sharing it with your family. If you ever need anything, we’re always here for you.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 25, 2026

Hi there, thank you for your feedback! We know how discouraging it can be trying different things, so it’s wonderful to hear that after about three weeks you noticed less need for pain medication and improvement with your neuropathy. That’s very encouraging.

At the moment, our grounding pillowcases are only available in standard size. Some customers with queen pillows still use them by placing them over a slightly smaller pillow or allowing a bit of the pillow to extend beyond the case. As long as part of your skin is in contact with the conductive fabric, you can still receive the grounding benefit.

Let us know if you’d like help deciding what might work best for you. Please email us at support@downtoground.co.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 21, 2026

Hi Stanley, thank you for your feedback! That’s wonderful to hear! It’s fantastic that your sleep, energy levels, and overall comfort have improved so noticeably. We’re especially glad to hear that your circadian rhythm adjusted quickly and that you’re waking up feeling more refreshed.

Thank you for sharing your experience. It’s always rewarding to hear how much of a positive difference the grounding products can make.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 21, 2026

Hi Gerald, thank you for your feedback! We’re glad to hear that Down to Ground has helped you sleep more soundly once you’re asleep. Even if it hasn’t fully addressed falling asleep, improving the quality of your sleep is a great step forward, and we’re happy it’s making a positive difference for you.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 21, 2026

Hi Jen, thank you for your feedback! It’s great that you’re noticing faster healing, reduced swelling, and improvement in the redness near your ankles after just a few weeks of using the mat. We’re so glad it’s making a positive difference for you.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 21, 2026

Hi Verlon, thank you for your feedback! That’s fantastic to hear! We’re so glad the mat is helping you fall asleep faster and enjoy more restful, uninterrupted sleep.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 21, 2026

Hi Beth, thank you for your feedback! We’re thrilled to hear that both our customer service and the grounding mattress cover have made such a positive impact. It’s wonderful that you’re sleeping better, feeling more energized, and experiencing less pain and soreness.

We completely understand being skeptical at first, and it’s fantastic to hear the product exceeded your expectations. Your feedback means a lot to us!

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 21, 2026

Hi Dawn, thank you for your feedback! We’re so glad the grounding mat is helping you sleep better and wake up feeling refreshed. Thank you for sharing your experience!

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 13, 2026

Hi Jeffrey, thank you for your feedback! We're really glad to hear that the setup was straightforward and that the pad feels solid and well made.

It means a lot coming from someone with extensive experience in electrical systems, and we're pleased that the tester and the ability to verify continuity are helpful for you.

We truly appreciate that you plan to monitor the pad over time, and we’re glad the initial performance has met your expectations. Thank you again for your thoughtful review, and we look forward to hearing how it performs for you long-term.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 13, 2026

Hi Peter, thank you for your feedback! We're really glad the full-size grounding cover has helped you sleep better and feel more like yourself in the mornings.

It makes sense that some mornings still vary depending on the strain from the day before, but it is great to hear your hips and knees are improving. Grounding may not affect every area equally, so it is understandable that your hands may not be as responsive.

Overall, it is wonderful that the mat is helping you feel more mobile and comfortable.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 13, 2026

Hi Paul, thank you for your feedback! It’s incredible to hear how much of a difference the grounding mat has made to your overall wellbeing. Your experience also highlights something important: many grounding sheets with silver lining can lose their conductivity over time, especially after repeated washing.

It’s wonderful that the bed mat has consistently worked for you every night and that you feel such a noticeable difference when you’re grounded. The fact that you end up moving to the main bed because it feels so much better is a powerful testament to how effective it’s been for you.

We’re truly grateful that our product has become such an important part of your wellbeing routine, and thank you for trusting us with that. If you ever need anything or have questions, we’re here for you.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 13, 2026

Hi George, thank you for your feedback! We're really glad to hear the grounding sheet has helped you feel more balanced and improved your sleep and rest.

It’s wonderful to know you would recommend the product, and we truly appreciate your feedback.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 13, 2026

Hi there, thank you for your feedback!

We're really sorry to hear about your experience and that you feel this way. Your feedback is important, and we understand how frustrating it must be to face high return costs and feel unsupported when you’re trying to resolve an issue.

We do have a single return location in Australia, which can make returns expensive for customers outside of Australia. We're sorry if this was not clear or if it caused you inconvenience.

If you’re open to it, we would still like to help find a solution that works for you like exploring a partial refund. Please email us at support@downtoground.co with your order details, and we will do our best to assist.

Thank you for sharing your concerns, and again, we're sorry for the trouble you’ve experienced.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 13, 2026

Hi Kimberly, thank you for your feedback! We're truly happy to hear that you and your husband have noticed such a meaningful difference.

It’s wonderful that your joint pain has improved, your sleep quality is better, and you’re able to use less medication. Hearing that you’re pain-free most days now is incredible, and it means a lot to us that the product has worked so well for you.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 13, 2026

Hi Sharyl, thank you for your feedback! We're glad the setup was easy and that you’re experiencing less muscle soreness, reduced inflammation, and better sleep. That’s exactly what we hope for.

We also appreciate your feedback about the king bed. A wider pad is something we hear often, and we’ll certainly take it into consideration as we continue to improve our products.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 13, 2026

Hi Bill, thank you for your feedback! That’s wonderful to hear! 😊

We're so glad you and your wife noticed a difference so quickly. It’s great that you’re both sleeping better now.

Thanks,
The Down To Ground Team

Reply from Down To Ground

Feb 13, 2026

Hi Pamela, thank you for your feedback! We're really glad to hear that you’re noticing an improvement in your sleep and that your hip pain has been reduced during the night.

It’s also completely understandable that you felt let down by your previous grounding sheet, and we're happy you decided to give our product a chance. Hearing that it has helped you feel more comfortable and sleep better is exactly what we hope for.

Thanks,
The Down To Ground Team