Downtown Notary Reviews 393

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, often highlighting their knowledge and willingness to go above and beyond. The service provided is frequently described as excellent, with many people appreciating the quick turnaround times and clear communication, making complex processes feel smooth and easy. However, some people mentioned that they experienced very long waiting times for document processing, with one customer noting a nearly two-month delay and a lack of proactive updates.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team's professionalism,... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the quick response, efficiency,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mario is always the best. He arrived at the exact time we requested, and patiently waited despite the fact that we weren't quite ready to go. He went through all the documents carefully and ensured th... See more

Rated 5 out of 5 stars

Timothy Loyal provided an excellent service, he is very quick and efficient with what he does. My documents were ready quickly and I'm very satisfied with the overall experience. I will definitely re... See more

Rated 5 out of 5 stars

Our needs were pretty straightforward. I found booking the appointment and communication was easy and efficient. Had our documents notarized in less than 10 mins. Much easier than going downtown and w... See more

Company replied

Rated 5 out of 5 stars

I was searching for a notary public service that can authenticate and apostille my documents. I found one who is dedicated to their job. The downtown notary Public and Mario Delgado were helpful, and... See more

Company replied


Company details

  1. Notary Public
  2. Commissioner of Oath

Written by the company

Downtown Notary is a premier provider of notary services across Ontario. With a focus on efficiency, professionalism, and customer satisfaction, we offer comprehensive document notarization and commissioning solutions tailored to meet the diverse needs of our clients. Our team comprises experienced and knowledgeable notaries who ensure accurate and timely handling of legal, business, and personal documents. From affidavits and statutory declarations to real estate transactions and immigration paperwork, we deliver reliable services with attention to detail. What sets Downtown Notary apart is our commitment to convenience and accessibility. Our prime locations makes it easy for clients to access our services, while our flexible appointment scheduling accommodates even the busiest of schedules. We prioritize transparency in pricing, ensuring competitive rates with no hidden fees. Furthermore, our dedication to exceptional customer service means that clients receive personalized attention and guidance throughout the notarization process. Whether you're a legal professional, business owner, or individual seeking notary services, Downtown Notary is here to provide efficient, reliable, and professional assistance. Experience peace of mind knowing that your documents are in expert hands with Downtown Notary.


Contact info


4.9

Excellent

TrustScore 5 out of 5

393 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Apostille of High School Diploma & Transcipt

I needed a high school diploma and transcript apostilled for use in Spain. There was some uncertainty as to what was needed and Mario, in the Toronto location, myself and my daughter, who lives in Spain, went back and forth many times before finalizing exactly what was needed. Mario was very quick to respond to my questions and very patient through the confusing (to me) process. Finally the apostilled documents are on the way to Spain by courier, which Mario organized. It's such a relief to have the process completed. Mario was excellent to work with. I needed three documents in total (as the transcript was double-sided). All three had to be translated into Spanish, notarized and apostilled. Mario's fee structure was very fair as he discounts each document after the first, whereas other companies I contacted do not do this & charge the same for each document, pretty much doubling the total cost. I highly recommend using Downtown Notary & would definitely work with them if needed in the future.

28 April 2025
Rated 5 out of 5 stars

Quick

Quick, attentive service. Ardeshir was very personalble and had the time to socialize a bit without feeling rushed. He took me on a Saturday, and I have my notarized documents by Manday. Great turnaround!

10 May 2025
Rated 5 out of 5 stars

Mario is always the best

Mario is always the best. He arrived at the exact time we requested, and patiently waited despite the fact that we weren't quite ready to go. He went through all the documents carefully and ensured that everything had been completed accurately. I have never had a complaint about him and would recommend him to anyone.

29 April 2025
Rated 5 out of 5 stars

Quality experience!!

I had a wonderful experience with Mario! At first I was only going to get a notary and was going try to get the Apostille on my own. Mario informed me that he could do both, gave me a very reasonable price breakdown of what it would cost and different options. I’m so glad he did because it saved me so much time! He followed up with me the entire process and I should be getting my document back in the mail today. I’m in the States and I can’t believe how fast the process was. 10/10 would use this service again!

14 April 2025
Rated 5 out of 5 stars

I had a great experience working with Ardeshir

I had a great experience working with Downtown notary services. They were very professional, kind, and respectful throughout the entire process. I truly appreciated the clear communication and the efficient service. Highly recommend!

24 April 2025
Rated 5 out of 5 stars

Downtown Notary deserves 5 stars

I had a great experience with Downtown Notary in North York. He was very accommodating, fitting me in after work, which I really appreciated. The entire process was quick and efficient—I was in and out in just 15 minutes. Thank you for being a true professional! 10/10; would definitely recommend to others.

16 April 2025
Rated 4 out of 5 stars

POOR ONLINE EXPERIENCE

The notary, Hani Baddar, was exceptional and very knowelgable about our requirements which included meeting apostille requirements for a power of attorney. At best your website was confusing. In spite of carefully completing the online requirements and our submission being accepted, there was no record of such when we arrived at the location and we discovered that the notary wasn't there. It took a great deal of effort to contact your central office and then arrange the meeting in time given our quite tight schedule.

26 March 2025
Rated 5 out of 5 stars

Great service

Mario is amazing, always willing to accommodate our needs. It saved me with a very last minute request. I will recommend his service to everyone

29 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look