I placed an order on 2 Nov. I have still not received the item and have only received a non committal, general reply e mail which was of no help whatsoever. This item was a gift for my daughter in... See more
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See what reviewers are saying
Great company to work with - we have been selling on DYHS for over 2 years now and have an excellent rapport with the team. Early intergration glitches were ironed out after a couple of website... See more
I am new to DYHS I was drawn by the concept, wanting to create the world’s longest high street by connecting community with commerce and giving the Great British High Street an online presence. Our... See more
Not usually one for reviews, however credit where credits due. I had an issue with a retailer who sells through down your high street so after no resolve with them, emailed down your high street and R... See more
Company details
Information provided by various external sources
Shop the UK High-Street for delivery or click and collect. Products include Fashion, Home, Children's Toys and more.
Contact info
Wells Street 79, W1T 3QN, London, United Kingdom
- downyourhighstreet.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Order yet to arrive. Delivery late by 1 week and item still not received.
Made an order on November 12. Tracking info states it was supposed to be delivered on November 24...I still don't have my package. Tried to follow up with the company about the status of my shipment, I was told the lady would enquire and get back to me, this was 4 days ago and I still haven't received an update. Starting to think my package won't arrive. Whilst I appreciate the delay may be caused by covid, customer service lacks basis and for that reason, I wouldn't recommend this company.
Great shopping experience
I would recommend to any of my friends to shop at Not Down Your High-street service is great & very helpful. 100% well done to all the staff.
Great deals on there and in this day…
Great deals on there and in this day and age it's important to support independent retailers.
Absolutely love that I know I am…
Absolutely love that I know I am supporting local by using this platform.
Always the best service.
Should be 0 rating
Should be 0 rating, but can't leave a zero rating. Bought a Childs pencil case for £10.50 and the company charged me £14.20 for postage. It arrived within a day so certainly didn't travel far, you try to support small companies and this is what you get. Be very ashamed of yourselves!!

Reply from DownYourHighStreet
I am just giving 4 stars because I…
I am just giving 4 stars because I didn’t have an email with my order track number. But everything else was very good. Customer service was very efficient, delivery was 4 days after I placed my order and I got what my daughter neeeded. So I am pleased. Thank you
Amazing!
Absolutely amazing website! Love the convenience of having access to multiple high street shops all in one place! Makes shopping, especially in the upcoming Christmas period, easy and very enjoyable. Recommend to all!
My new go to online shopping site
Couldn’t find what I was looking anywhere.
Found it on downyourhighstreet.com
My daughter was very happy with her game.
Thanks DYHS
Great website
I’ve used Down Your High Street for over 2 years and the idea of having high street shops accessible on one site is excellent. The website is easy to use/navigate and making transactions are a piece of cake. Would recommend to anyone.
Absolutely amazing experience
Absolutely amazing experience, what these guys are doing is brilliant, a very relevant in todays age. 👏👏👏
everything you could ever want
wide range of products and love the variety available!
A Great Place to Shop
A Great Place to Shop. Given the whole situation with Covid-19, Down Your High Street has been the prefect place to start with Christmas presents this year. Great service and highly recommend!!!
Excellent idea
Excellent idea. So easy to use and I love being able to support local independent stores.
DownYourHighStreet has made it so easy…
DownYourHighStreet has made it so easy for me to search for things online that I would normally do if I went to the shops! Without the hassle and busual of queuing and wondering around looking for items that I need. Everything is there online! Easy to use website for people who are technophobic like me. The great thing about DownYourHighStreet is that they support all local businesses which is great.
Vince
Great experience using this website
Great experience using this website, very helpful staff, and a great way to help the high street shops.
I have used DYHS now for 3 or 4 years
I have used DYHS now for 3 or 4 years, I have always found shopping local gives you a much better service than the big stores! I have spoken to the customer service team on a few occasions and they were just as helpful as the shops themselves. I love the range meaning anything I need I know they will have!
Love this website
Love this website. Great to be able to see everything in my local high street from the comfort of my home.
This is a fantastic idea and a pleasure…
This is a fantastic idea and a pleasure to help our great British high street survival
I couldn’t be more happy with my shopping experience
I couldn’t be more happy with my experience with a little bit of confusion on delivery!! Fast response was magic. Person cried Robyn sorted everything will definitely shop here again without hesitation. Thank you mystery person for sorting my order.
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