Dox Online - Ireland Reviews 

3,378
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,364 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, highlighting the easy booking process and quick response times. Many appreciate the convenience of rapid appointments, often within minutes, and prompt prescription delivery. Reviewers frequently commend the staff for being helpful, professional, and understanding, providing thorough consultations and listening attentively. However, some customers also noted issues with punctuality, mentioning doctors occasionally called late or did not come online on time. A few people felt consultations were rushed, lasting only minutes, or that doctors did not provide sufficient attention during the call.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

User experience

People report positive experiences with user experience, consistently describing it as quick, easy, and... See more

Booking process

Customers had positive experiences with the booking process, consistently reporting it as easy, quick, and... See more

Response time

Consumers find response times to be very positive, with many reporting quick appointments and calls within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic service. I had lost part of my prescription and knew I wouldn’t get into any doctor today. Booked an appointment with online doc for 8.20am and was rang at exactly 8.20am! Doctor I was spe... See more

Rated 5 out of 5 stars

I haven’t had a great experience with GPs in the past but Dr Elmahadi was really helpful. He was sympathetic towards my situation and knowledgeable about the best medication for me, as well as how to... See more

Rated 5 out of 5 stars

Very good service, spoke to a very helpful Doctor that gave me a comprehensive consultation by phone. Called on a Saturday and received a call from a Doctor within 15 minutes. Would definitely recomme... See more

Rated 5 out of 5 stars

Very efficient and quick. I got my phone appointment within 10min. Contacted exactly the time the appointment was scheduled. Very professional, assessment done and prescription sent to the loca... See more


Company details

  1. General Practitioner
  2. Child Health Care Centre
  3. Doctor
  4. Health consultant
  5. Medical certificate service
  6. Sports Medicine Doctor

Written by the company

DoxOnline.ie is a leading Telehealth platform based in Ireland, providing 24/7 online GP consultations. Designed for convenience, our service connects you to experienced GPs anytime, anywhere, delivering medical advice, prescriptions, and referrals to you right in the comfort your home. We offer a Complete suite of Telehealth care 24/7 Online Consultations: Consult with our GPs around the clock, ensuring your health needs are met promptly. Prescriptions and Referrals: Receive prescriptions and referrals online, sent directly to your pharmacy or preferred specialist. Confidential and Secure: Your privacy is paramount. All consultations are secure, and health information is handled per GDPR norms. DoxOnline.ie envisions a future where everyone in Ireland, irrespective of their location or lifestyle, has easy access to quality healthcare. By bridging the gap between patients and healthcare professionals, we're making consultations more immediate, flexible, and patient-centered. Irish Certified GPs We're a team of dedicated professionals, combining medical expertise, technical knowledge, and exceptional customer service, committed to delivering top-notch service through our platform. Contact DoxOnline.ie Need a consultation or have questions? We're here 24/7.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,378)

1,288 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We got to see the doctor within 15…

We got to see the doctor within 15 minutes on a Sunday when it would otherwise be very difficult to see a doctor. We did a video call and the doctor was very thorough with his assessment and answered all of our questions. I have used this service quite a few times and I honestly think it is superb. PreviouslyI have had perscriptions sent through to my local pharmacy within minutes. Thankfully we didnt need a perscription in this case but got invaluable peace of mind :-)

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, spoke to a very helpful Doctor that gave me a comprehensive consultation by phone. Called on a Saturday and received a call from a Doctor within 15 minutes. Would definitely recommend. It cost €39, good value

11 July 2026
Unprompted review
Rated 5 out of 5 stars

An absolute excellent service on time…

An absolute excellent service on time with appointments online and my doctor I was talking to was very polite and pleasant to talk too and had my certs sent to me within minutes very happy with this service online 5 stars would recommend this service

8 July 2026
Unprompted review
Rated 5 out of 5 stars

At 10 am booked an appointment for Noon…

At 10 am booked an appointment for Noon the same day ; easy to use booking system ; logged on for video call via the email received and a very thorough consultation with the doctor and prescription immediately sent to my local chemist .

8 July 2026
Unprompted review
Rated 5 out of 5 stars

TIMES OF NEED - EFFICIENCY COUNTS

I came to Ireland from UK due to a family emergency. I only had 5 days medication in my tablet holder, I ended up staying longer than anticipated. I am not in a position to travel back to UK and top up my tablet box. I have gone for 4 days now without my important meds and my daughter advised me to contact Dox Online. I chose the appointment telephone call time to speak to a Doctor and The Doctor was very punctual, he called exactly on the hour , no delays. After our conversation I sent everything he requested in supporting my request and within a short time a prescription was sent electronically to the Local Pharmacy and in the morning I will go and collect my medication. This process has helped me not to visit A&E and it is very affordable. I am so Grateful to the Doctor who attended to me over the phone, Unfortunately I did not take his name but all I want to say is THANK YOU VERY MUCH YOU SAVED ME FROM HOSPITAL QUEUES. THE SERVICE IS VERY HELPFUL AND EFFICIENT.

7 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look