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Dox Online - Ireland Reviews 

3,375
•
TrustScore 5 out of 5

4.8

General Practitioner
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Review summary

Created with AI, based on recent reviews

Looking at 1,364 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, highlighting the easy booking process and quick response times. Many appreciate the convenience of rapid appointments, often within minutes, and prompt prescription delivery. Reviewers frequently commend the staff for being helpful, professional, and understanding, providing thorough consultations and listening attentively. However, some customers also noted issues with punctuality, mentioning doctors occasionally called late or did not come online on time. A few people felt consultations were rushed, lasting only minutes, or that doctors did not provide sufficient attention during the call.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

User experience

People report positive experiences with user experience, consistently describing it as quick, easy, and... See more

Booking process

Customers had positive experiences with the booking process, consistently reporting it as easy, quick, and... See more

Response time

Consumers find response times to be very positive, with many reporting quick appointments and calls within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic service. I had lost part of my prescription and knew I wouldn’t get into any doctor today. Booked an appointment with online doc for 8.20am and was rang at exactly 8.20am! Doctor I was spe... See more

Rated 5 out of 5 stars

I haven’t had a great experience with GPs in the past but Dr Elmahadi was really helpful. He was sympathetic towards my situation and knowledgeable about the best medication for me, as well as how to... See more

Rated 5 out of 5 stars

Very good service, spoke to a very helpful Doctor that gave me a comprehensive consultation by phone. Called on a Saturday and received a call from a Doctor within 15 minutes. Would definitely recomme... See more

Rated 5 out of 5 stars

Very efficient and quick. I got my phone appointment within 10min. Contacted exactly the time the appointment was scheduled. Very professional, assessment done and prescription sent to the loca... See more

Company details

  1. General Practitioner
  2. Child Health Care Centre
  3. Doctor
  4. Health consultant
  5. Medical certificate service
  6. Sports Medicine Doctor

Written by the company

DoxOnline.ie is a leading Telehealth platform based in Ireland, providing 24/7 online GP consultations. Designed for convenience, our service connects you to experienced GPs anytime, anywhere, delivering medical advice, prescriptions, and referrals to you right in the comfort your home. We offer a Complete suite of Telehealth care 24/7 Online Consultations: Consult with our GPs around the clock, ensuring your health needs are met promptly. Prescriptions and Referrals: Receive prescriptions and referrals online, sent directly to your pharmacy or preferred specialist. Confidential and Secure: Your privacy is paramount. All consultations are secure, and health information is handled per GDPR norms. DoxOnline.ie envisions a future where everyone in Ireland, irrespective of their location or lifestyle, has easy access to quality healthcare. By bridging the gap between patients and healthcare professionals, we're making consultations more immediate, flexible, and patient-centered. Irish Certified GPs We're a team of dedicated professionals, combining medical expertise, technical knowledge, and exceptional customer service, committed to delivering top-notch service through our platform. Contact DoxOnline.ie Need a consultation or have questions? We're here 24/7.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(3,375)

1,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service, very happy with how fast i was seen to on the GP video call and the ease of having my prescripcion sent straight to the pharmacy meaning no long waits and faster treatment. Will definitely be using this service in future.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I am so glad that I used this service…

I am so glad that I used this service today. The doctor was very professional, friendly and understanding. She actually listened and my medication was sent straight away to my local pharmacy. The call itself came through on time and such a relief as I could not get to my own gp today due to work. Fantastic service that I wish I had known about before for loved ones

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience

The Doctor i was speaking with was so lovely, kind & helped me with my issue.

Easy to book & quick turnaround.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

The doctor I spoke to was very…professional

The doctor I spoke to was very attentive to my health concerns and prompted quickly, asking lots of questions before issuing the prescription. I am 72 years old with a GP visit card, but I could not get a doctor's appointment. I had a bad chest infection and needed treatment as soon as possible.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC!

FANTASTIC!I had a wonderful dr.phone me and she was so helpfull!Thank you Dr.Kiran!You are amazing and I appreciate the help so much.Being in pain and you do not have to drive somewhere,you can talk to the dr.and you are being helped!Brilliant.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect when away on holidays!

Used Dox Online again, so happy with service. Quick access to doctor while away on holidays. Easy process, attentive doctor, prescription sent to a late night pharmacy to ensure child had access to treatment in a timely manner. Highly recommend.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

A Good Service I Would Use Again

A very good service. I booked a time and received a call exactly on time. The doctor was very friendly and professional. She lstened and asked questions to makesure she had all the relevent information to work off of.
Once diagnosed my prescription was sent straight to my pharmacy and i collected it within ten minutes.
A very efficient service that i will happily use again.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Doc onine

I searched for doctors on line went with the first one put in all my details and was rang within 10 minutes the doctor asked a few questions and then sent the prescription to my nearest chemist, much cheaper and quicker than my own doctor

21 June 2026
Unprompted review

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