DPSH The Estate Agent Reviews 3

Having accepted an offer on our property I am viewing new properties to purchase. Having seen a particular one listed by this estate agent I called them to book a viewing. Between travel and work commitments my self and partner have limited time together to view properties and while we were both together to be able to book I called their office. The gentleman that answered while polite refused point blank to book in a viewing and instead sent me away to email them through a 3rd party website to book the viewing. This seams absolutely crazy to me and amazing terrible service. You have a serious customer on the phone wanting to view and buy a property and you turn them away. He told me that's just how the system is and they are working their way through the emails. I asked him why bother listing your phone number then and he said they had to! Was I not so interested the property I would have given up. I hope all the sellers through this estate realise they are actively turning away potential buyers!

Won’t be rushing to use DPSH again unfortunately.

Wasted time and money on a property that fell through because they didn’t do their due diligence as an estate agent on the property which was falsely advertised.

After several weeks of contacting, neither myself nor my solicitor heard anything back until I said I would be pulling out of the sale.

Sadly they only seem to care about making commission on a sale.

These guys are good estate agents. I bought a house with them and all went smoothly